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155 lines
5.4 KiB
HTML
155 lines
5.4 KiB
HTML
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<HTML><head>
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<!--
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The contents of this file are subject to the Mozilla Public
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License Version 1.1 (the "License"); you may not use this file
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except in compliance with the License. You may obtain a copy of
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the License at http://www.mozilla.org/MPL/
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Software distributed under the License is distributed on an "AS
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IS" basis, WITHOUT WARRANTY OF ANY KIND, either express or
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implied. See the License for the specific language governing
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rights and limitations under the License.
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The Original Code is the Bugzilla Bug Tracking System.
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The Initial Developer of the Original Code is Netscape Communications
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Corporation. Portions created by Netscape are
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Copyright (C) 2000 Netscape Communications Corporation. All
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Rights Reserved.
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Contributor(s): Terry Weissman <terry@mozilla.org>
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-->
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<title>Understanding the UNCONFIRMED state, and other recent changes</title>
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</head>
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<body>
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<h1>Understanding the UNCONFIRMED state, and other recent changes</h1>
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[This document is aimed primarily at people who have used Bugzilla
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before the UNCONFIRMED state was implemented. It might be helpful for
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newer users as well.]
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<p>
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New bugs in some products will now show up in a new state,
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UNCONFIRMED. This means that we have nobody has confirmed that the
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bug is real. Very busy engineers will probably generally ignore
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UNCONFIRMED that have been assigned to them, until they have been
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confirmed in one way or another. (Engineers with more time will
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hopefully glance over their UNCONFIRMED bugs regularly.)
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<p>
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The <a href="bug_status.html">page describing bug fields</a> has been
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updated to include UNCONFIRMED.
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<p>
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There are two basic ways that a bug can become confirmed (and enter
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the NEW) state.
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<ul>
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<li> A user with the appropriate permissions (see below for more on
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permissions) decides that the bug is a valid one, and confirms
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it. We hope to gather a small army of responsible volunteers
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to regularly go through bugs for us.
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<li> The bug gathers a certain number of votes. <b>Any</b> valid
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Bugzilla user may vote for bugs (each user gets a certain
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number of bugs); any UNCONFIRMED bug which enough bugs becomes
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automatically confirmed, and enters the NEW state.
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</ul>
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One implication of this is that it is worth your time to search the
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bug system for duplicates of your bug to vote on them, before
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submitting your own bug. If we can spread around knowledge of this
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fact, it ought to help cut down the number of duplicate bugs in the
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system.
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<h2>Permissions.</h2>
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Users now have a certain set of permissions. To see your permissions,
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check out the
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<a href="userprefs.cgi?bank=permissions">user preferences</a> page.
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<p>
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If you have the "Can confirm a bug" permission, then you will be able
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to move UNCONFIRMED bugs into the NEW state.
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<p>
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If you have the "Can edit all aspects of any bug" permission, then you
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can tweak anything about any bug. If not, you may only edit those
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bugs that you have submitted, or that you have assigned to you (or
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qa-assigned to you). However, anyone may add a comment to any bug.
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<p>
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Some people (initially, the initial owners and initial qa-contacts for
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components in the system) have the ability to give the above two
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permissions to other people. So, if you really feel that you ought to
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have one of these permissions, a good person to ask (via private
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email, please!) is the person who is assigned a relevant bug.
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<h2>Other details.</h2>
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An initial stab was taken to decide who would be given which of the
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above permissions. This was determined by some simple heurstics of
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who was assigned bugs, and who the default owners of bugs were, and a
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look at people who seem to have submitted several bugs that appear to
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have been interesting and valid. Inevitably, we have failed to give
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someone the permissions they deserve. Please don't take it
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personally; just bear with us as we shake out the new system.
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<p>
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People with one of the two bits above can easily confirm their own
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bugs, so bugs they submit will actually start out in the NEW state.
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They can override this when submitting a bug.
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<p>
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People can ACCEPT or RESOLVE a bug assigned to them, even if they
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aren't allowed to confirm it. However, the system remembers, and if
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the bug gets REOPENED or reassigned to someone else, it will revert
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back to the UNCONFIRMED state. If the bug has ever been confirmed,
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then REOPENing or reassigning will cause it to go to the NEW or
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REOPENED state.
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<p>
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Note that only some products support the UNCONFIRMED state. In other
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products, all new bugs will automatically start in the NEW state.
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<h2>Things still to be done.</h2>
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There probably ought to be a way to get a bug back into the
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UNCONFIRMED state, but there isn't yet.
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<p>
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If a person has submitted several bugs that get confirmed, then this
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is probably a person who understands the system well, and deserves the
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"Can confirm a bug" permission. This kind of person should be
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detected and promoted automatically.
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<p>
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There should also be a way to automatically promote people to get the
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"Can edit all aspects of any bug" permission.
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<p>
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The "enter a new bug" page needs to be revamped with easy ways for new
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people to educate themselves on the benefit of searching for a bug
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like the one they're about to submit and voting on it, rather than
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adding a new useless duplicate.
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<hr>
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<!-- hhmts start -->
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Last modified: Wed Feb 16 21:04:56 2000
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<!-- hhmts end -->
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</body> </html>
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