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updates to supported devices and software; r=oeschger, per bug 161765
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<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
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<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"><html><head>
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<html>
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<meta http-equiv="content-type" content="text/html; charset=ISO-8859-1"><title>Mozilla Address Book Sync for Palm Devices</title>
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<head>
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<meta http-equiv="content-type"
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<meta name="author" content="Robin Clark"></head>
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content="text/html; charset=ISO-8859-1">
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<title>Mozilla Address Book Sync for Palm Devices</title>
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<body><div align="center"><div align="left">
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<meta name="author" content="Robin Clark">
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<h2><span style="font-family: helvetica,arial,sans-serif;"><span style="font-weight: bold;">Mozilla Address Book Sync for Palm Devices</span></span></h2>
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</head>
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<br>
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<body>
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<div align="left"><span style="font-family: helvetica,arial,sans-serif;"></span><big><span
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style="font-family: helvetica,arial,sans-serif;"><br>
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</span></big></div>
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<div align="center">
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<div align="left">
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<h1><span style="font-family: helvetica,arial,sans-serif;"><span
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style="font-weight: bold;">Mozilla Address Book Sync for Palm Devices</span></span></h1>
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</div>
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<div align="left"> <br>
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</div>
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</div>
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<span style="font-family: helvetica,arial,sans-serif;"></span></div>
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<span style="font-family: helvetica,arial,sans-serif;"></span></div>
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<big><span style="font-family: helvetica,arial,sans-serif;"> <small>Mozilla
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<big><span style="font-family: helvetica,arial,sans-serif;"> <small>Mozilla
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@ -23,84 +13,59 @@ Address Book Sync for Palm devices lets you transfer data between
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Mozilla address books and your Palm-compatible device. <br>
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Mozilla address books and your Palm-compatible device. <br>
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<br>
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<br>
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<span style="font-weight: bold;">Note</span>: For information on
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<span style="font-weight: bold;">Note</span>: For information on
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HotSync setup, consult your Palm device's documentation.<br>
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HotSync setup, consult your Palm device's documentation.<br>
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</small></span></big>
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</small></span></big>
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<hr style="width: 100%; height: 2px;"><a href="#Getting_Started"><span
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<hr style="width: 100%; height: 2px;"><a href="#Getting_Started"><span style="font-family: helvetica,arial,sans-serif;"><span style="font-weight: bold;">Getting Started</span></span></a><br>
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style="font-family: helvetica,arial,sans-serif;"><span
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<div style="margin-left: 40px;"><a href="#Requirements"><font face="Helvetica, Arial, sans-serif">Requirements</font></a><br>
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style="font-weight: bold;">Getting Started</span></span></a><br>
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<a href="#Installing_"><font face="Helvetica, Arial, sans-serif">Using Mozilla Address Book Palm Sync</font></a><br>
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<div style="margin-left: 40px;"><a href="#Requirements"><font
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face="Helvetica, Arial, sans-serif">Requirements</font></a><br>
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<a href="#Installing_"><font face="Helvetica, Arial, sans-serif">Using
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Mozilla Address Book Palm Sync</font></a><br>
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<a href="#Synchronizing_"><font face="Helvetica, Arial, sans-serif">Synchronizing
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<a href="#Synchronizing_"><font face="Helvetica, Arial, sans-serif">Synchronizing
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With Your Palm Device</font></a><br>
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With Your Palm Device</font></a><br>
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<a href="#Uninstalling_"><font face="Helvetica, Arial, sans-serif">Uninstalling
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<a href="#Uninstalling_"><font face="Helvetica, Arial, sans-serif">Uninstalling Mozilla Address Book Sync</font></a><br>
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Mozilla Address Book Sync</font></a><br>
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</div>
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</div>
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<a href="#Uninstalling_"><font face="Helvetica, Arial, sans-serif"> </font></a> <br
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<a href="#Uninstalling_"><font face="Helvetica, Arial, sans-serif"> </font></a> <br style="font-family: helvetica,arial,sans-serif;">
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style="font-family: helvetica,arial,sans-serif;">
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<a href="#Troubleshooting"><span style="font-family: helvetica,arial,sans-serif;"><span style="font-weight: bold;">Troubleshooting</span></span></a><br>
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<a href="#Troubleshooting"><span
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<div style="margin-left: 40px;"><a href="#HotSync_"><font face="Helvetica, Arial, sans-serif">HotSync Problems</font></a><br>
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style="font-family: helvetica,arial,sans-serif;"><span
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style="font-weight: bold;">Troubleshooting</span></span></a><br>
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<div style="margin-left: 40px;"><a href="#HotSync_"><font
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face="Helvetica, Arial, sans-serif">HotSync Problems</font></a><br>
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<a href="#Record_"><font face="Helvetica, Arial, sans-serif">Record
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<a href="#Record_"><font face="Helvetica, Arial, sans-serif">Record
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Problems</font></a><br>
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Problems</font></a><br>
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</div>
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</div>
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<a href="#Record_"><big> </big></a><small><big><br
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<a href="#Record_"><big> </big></a><small><big><br style="font-family: helvetica,arial,sans-serif;">
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style="font-family: helvetica,arial,sans-serif;">
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</big> <span style="font-family: helvetica,arial,sans-serif;"><big><span style="font-weight: bold;"><a href="#Field_Mapping">Field Mapping</a><br>
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</big> <span style="font-family: helvetica,arial,sans-serif;"><big><span
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style="font-weight: bold;"><a href="#Field_Mapping">Field Mapping</a><br>
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</span></big></span></small>
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</span></big></span></small>
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<div style="margin-left: 40px;"><small><span
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<div style="margin-left: 40px;"><small><span style="font-family: helvetica,arial,sans-serif;"><big><a href="#Categories">Categories and Address Books</a><span style="font-weight: bold;"></span></big></span></small><br>
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style="font-family: helvetica,arial,sans-serif;"><big><a
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<small><span style="font-family: helvetica,arial,sans-serif;"><big><span style="font-weight: bold;"></span></big></span></small></div>
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href="#Categories">Categories and Address Books</a><span
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style="font-weight: bold;"></span></big></span></small><br>
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<small><span style="font-family: helvetica,arial,sans-serif;"><big><span
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style="font-weight: bold;"></span></big></span></small></div>
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<small><span style="font-family: helvetica,arial,sans-serif;"><big> </big> <br>
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<small><span style="font-family: helvetica,arial,sans-serif;"><big> </big> <br>
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</span></small>
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</span></small>
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<hr style="width: 100%; height: 2px;"><small><span
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<hr style="width: 100%; height: 2px;"><small><span style="font-family: helvetica,arial,sans-serif;"><br>
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style="font-family: helvetica,arial,sans-serif;"><br>
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</span></small>
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</span></small>
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<h1><small><span style="font-family: helvetica,arial,sans-serif;"><a
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<h1><small><span style="font-family: helvetica,arial,sans-serif;"><a name="Getting_Started"></a>Getting Started</span></small></h1>
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name="Getting_Started"></a>Getting Started</span></small></h1>
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<span style="font-family: helvetica,arial,sans-serif;">When you are
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<span style="font-family: helvetica,arial,sans-serif;">When you are
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ready to begin transferring data between your Mozilla address book and
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ready to begin transferring data between your Mozilla address book and
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your Palm device, follow the instructions under <a href="#Installing_">Using
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your Palm device, follow the instructions under <a href="#Installing_">Using Mozilla Address Book Palm Sync</a>. </span><br style="font-family: helvetica,arial,sans-serif;">
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Mozilla Address Book Palm Sync</a>. </span><br
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style="font-family: helvetica,arial,sans-serif;">
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<br>
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<br>
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<h1><small><span style="font-family: helvetica,arial,sans-serif;"> </span></small></h1>
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<h1><small><span style="font-family: helvetica,arial,sans-serif;"> </span></small></h1>
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<h2><small><font face="Helvetica, Arial, sans-serif"><a
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<h2><small><font face="Helvetica, Arial, sans-serif"><a name="Requirements"></a>Requirements</font></small></h2>
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name="Requirements"></a>Requirements</font></small></h2>
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<font face="Helvetica, Arial, sans-serif">
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<font face="Helvetica, Arial, sans-serif">(need more info about the
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types of devices and version(s) of Palm Desktop software that are
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supported)<br>
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</font>
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</font>
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<ul>
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<ul>
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<li><font face="Helvetica, Arial, sans-serif">Mozilla 7.1</font></li>
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<li><font face="Helvetica, Arial, sans-serif">Any Palm-compatible
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<li><font face="Helvetica, Arial, sans-serif">Any Palm-compatible
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device (e.g.,......)</font></li>
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Platform device (e.g., Palm III and above, Palm m100 series, Palm m500 series and above, Handspring Visor)</font></li>
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<li><font face="Helvetica, Arial, sans-serif">Palm Desktop software
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<li><font face="Helvetica, Arial, sans-serif">Palm Desktop 3.5.3 or greater and </font><span style="font-family: arial;">HotSync version 3.1.1 or greater</span><font face="Helvetica, Arial, sans-serif"><span style="font-family: arial;">.</span> If you have an older version, you can download
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version XX or greater. If you have an older version, you can download an
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an upgrade from the Palm web site (<a href="www.palm.com">www.palm.com</a>).</font></li></ul>
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upgrade from the Palm web site (<a href="www.palm.com">www.palm.com</a>).</font><br>
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<h2><small><font face="Helvetica, Arial, sans-serif"><a name="Installing_"></a>Using Mozilla Address Book Palm Sync</font></small></h2>
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</li>
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</ul>
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<h2><small><font face="Helvetica, Arial, sans-serif"><a
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name="Installing_"></a>Using Mozilla Address Book Palm Sync</font></small></h2>
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<font face="Helvetica, Arial, sans-serif">Before using Mozilla Address
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<font face="Helvetica, Arial, sans-serif">Before using Mozilla Address
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Book Palm Sync, make sure your Palm device contains the latest address
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Book Palm Sync, make sure your Palm device contains the latest address
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book data. If </font><font face="Helvetica, Arial, sans-serif">you have
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book data. If </font><font face="Helvetica, Arial, sans-serif">you
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updated or entered new address book data in your Palm Desktop
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have updated or entered new address book data in your Palm Desktop
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software, you should first perform a HotSync to update your Palm
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software, you should first perform a HotSync to update your Palm
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device's address books with the latest data. This will insure that your
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device's address books with the latest data. This will insure that your
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latest Palm address book data will be synchronized with your Mozilla
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latest Palm address book data will be synchronized with your Mozilla
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address books.</font><br>
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address books.</font><br>
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<font face="Helvetica, Arial, sans-serif"> <br>
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<font face="Helvetica, Arial, sans-serif"> <br>
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The Mozilla Address Book Palm Sync installer utility lets your Palm
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The Mozilla Address Book Palm Sync installer utility lets your Palm
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device synchronize directly with your Mozilla address books by replacing
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device synchronize directly with your Mozilla address books by
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the Palm Desktop Address Book Sync with Mozilla Address Book Sync. <br>
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replacing the Palm Desktop Address Book Sync with Mozilla Address
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Book Sync. <br>
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<br>
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<br>
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To start using Mozilla Address Book Palm Sync:<br>
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To start using Mozilla Address Book Palm Sync:<br>
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</font>
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</font>
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@ -113,16 +78,14 @@ Book Palm Sync:<br>
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Start menu.</font></li>
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Start menu.</font></li>
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<li><font face="Helvetica, Arial, sans-serif">Choose Programs.</font></li>
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<li><font face="Helvetica, Arial, sans-serif">Choose Programs.</font></li>
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<li><font face="Helvetica, Arial, sans-serif">From the Programs
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<li><font face="Helvetica, Arial, sans-serif">From the Programs
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menu, choose Mozilla 7.1.</font></li>
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menu, choose Mozilla.</font></li>
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<li><font face="Helvetica, Arial, sans-serif">From the Mozilla 7.1
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<li><font face="Helvetica, Arial, sans-serif">From the Mozilla
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menu, choose Palm Tools.</font></li>
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menu, choose Palm Tools.</font></li>
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<li><font face="Helvetica, Arial, sans-serif">From the Palm Tools
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<li><font face="Helvetica, Arial, sans-serif">From the Palm Tools
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menu, choose Address Book Palm Sync Install.</font></li>
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menu, choose Address Book Palm Sync Install.</font></li>
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</ol>
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</ol>
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</ol>
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</ol>
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<div style="margin-left: 40px;"><span
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<div style="margin-left: 40px;"><span style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Note</span><span style="font-family: helvetica,arial,sans-serif;">: If Mozilla is
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style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Note</span><span
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style="font-family: helvetica,arial,sans-serif;">: If Mozilla is
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already running, it uses the address books in the current user profile
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already running, it uses the address books in the current user profile
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for synchronization. If Mozilla is not running, it starts and displays
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for synchronization. If Mozilla is not running, it starts and displays
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the Profile Manager (if you have more than one profile) so that you can
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the Profile Manager (if you have more than one profile) so that you can
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@ -130,17 +93,19 @@ choose the profile to use for synchronization.</span><br>
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</div>
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</div>
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<ol style="list-style-type: decimal;" start="2">
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<ol style="list-style-type: decimal;" start="2">
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<li type="1"><font face="Helvetica, Arial, sans-serif">Press the
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<li type="1"><font face="Helvetica, Arial, sans-serif">Press the
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HotSync button on your Palm device to start synchronizing.</font><br>
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HotSync button on your Palm device to start synchronizing.</font></li>
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</li>
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</ol><span style="font-weight: bold; font-family: arial;">Note</span><span style="font-family: arial;">:
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</ol>
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To install Mozilla Address Book Palm Sync from the command line,
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<h2><small><font face="Helvetica, Arial, sans-serif"><a
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change to the directory where you installed Mozilla and enter the
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name="Synchronizing_"></a>Synchronizing With Your Palm Device</font></small></h2>
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command <span style="font-style: italic;">PalmSyncInstall.exe</span>.</span><font face="Helvetica, Arial, sans-serif"><br>
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</font><span style="font-family: arial;"></span>
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<h2><small><font face="Helvetica, Arial, sans-serif"><a name="Synchronizing_"></a>Synchronizing With Your Palm Device</font></small></h2>
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<font face="Helvetica, Arial, sans-serif">After you synchronize with
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<font face="Helvetica, Arial, sans-serif">After you synchronize with
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your Palm device, your Palm address book will contain all the records in
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your Palm device, your Palm address book will contain all the records
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your Mozilla address books. Each Mozilla address book is listed as a
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in your Mozilla address books. Each Mozilla address book is listed
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category in your Palm address book. Your Mozilla address book will
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as a category in your Palm address book. Your Mozilla address book
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contain a new address book for each category in your Palm address book.
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will contain a new address book for each category in your Palm address
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For more information, see <a href="#Field_">Field Mapping</a>.<br>
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book. For more information, see <a href="#Field_">Field Mapping</a>.<br>
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<br>
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<br>
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</font><b><font face="Helvetica, Arial, sans-serif">Synchronizing With
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</font><b><font face="Helvetica, Arial, sans-serif">Synchronizing With
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Another Mozilla User Profile</font></b><br>
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Another Mozilla User Profile</font></b><br>
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@ -151,8 +116,7 @@ synchronize with. Press the HotSync button on your Palm device to
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synchronize.<br>
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synchronize.<br>
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<br>
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<br>
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<span style="font-weight: bold;">Synchronizing With Another Program</span><br>
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<span style="font-weight: bold;">Synchronizing With Another Program</span><br>
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If you want to synchronize with another program, you must first <a
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If you want to synchronize with another program, you must first <a href="#Uninstalling_">uninstall </a>Mozilla Address Book Palm Sync.<br>
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href="#Uninstalling_">uninstall </a>Mozilla Address Book Palm Sync.<br>
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<br>
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<br>
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<span style="font-weight: bold;">Verifying that Netcape Address Book
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<span style="font-weight: bold;">Verifying that Netcape Address Book
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Palm Sync Is Installed</span><br>
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Palm Sync Is Installed</span><br>
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@ -168,18 +132,18 @@ address books</b></small><br>
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address books can be synchronized.<br>
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address books can be synchronized.<br>
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</font>
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</font>
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<ul>
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<ul>
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<li><font face="Helvetica, Arial, sans-serif">Mozilla Address Book
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<li><font face="Helvetica, Arial, sans-serif">Mozilla Address
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Palm Sync can synchronize only the first 15 address books due to the
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Book Palm Sync can synchronize only the first 15 address books due to
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Palm device's limit of 15 categories. Before you synchronize, make sure
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the Palm device's limit of 15 categories. Before you synchronize, make
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that the total number of categories plus the total number of Mozilla
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sure that the total number of categories plus the total number of
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address books does not exceed 15. Palm categories that have the same
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Mozilla address books does not exceed 15. Palm categories that have the
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name as a Mozilla address book will be merged when you synchronize, so
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same name as a Mozilla address book will be merged when you
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they should only be counted once.</font></li>
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synchronize, so they should only be counted once.</font></li>
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<li><font face="Helvetica, Arial, sans-serif">If your Palm address
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<li><font face="Helvetica, Arial, sans-serif">If your Palm address
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book already contains 15 categories, you can either remove some
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book already contains 15 categories, you can either remove some
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categories before you synchronize or make sure that your Mozilla address
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categories before you synchronize or make sure that your Mozilla
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books are named the same as the Palm categories, so that they will get
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address books are named the same as the Palm categories, so that they
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merged when you synchronize.</font></li>
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will get merged when you synchronize.</font></li>
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</ul>
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</ul>
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<font face="Helvetica, Arial, sans-serif"><small><b>Mozilla address
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<font face="Helvetica, Arial, sans-serif"><small><b>Mozilla address
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book fields</b></small><br>
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book fields</b></small><br>
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@ -197,27 +161,24 @@ Mozilla, address records are stored in address books. Mozilla Address
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Book Sync matches Palm categories and Mozilla address books. After a
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Book Sync matches Palm categories and Mozilla address books. After a
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successful synchronization, each Palm device category will have a
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successful synchronization, each Palm device category will have a
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corresponding Mozilla address book. <br>
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corresponding Mozilla address book. <br>
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<br>
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<br> Palm category names are limited to 15 characters, so if you have a
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Palm category names are limited to 15 characters, so if you have a
|
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Mozilla address book name that is longer than 15 characters, its
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Mozilla address book name that is longer than 15 characters, its
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corresponding category name will be truncated on the Palm device.<br>
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corresponding category name will be truncated on the Palm device.<br>
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</font> <br>
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</font> <br>
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<h3><small><font face="Helvetica, Arial, sans-serif"><a
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<h3><small><font face="Helvetica, Arial, sans-serif"><a name="Uninstalling_"></a>Uninstalling Mozilla Address Book Palm Sync</font></small></h3>
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name="Uninstalling_"></a>Uninstalling Mozilla Address Book Palm Sync</font></small></h3>
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<span style="font-family: helvetica,arial,sans-serif;">You only need to
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<span style="font-family: helvetica,arial,sans-serif;">You only need to
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uninstall Mozilla Address Book Palm Sync if you want to synchronize your
|
uninstall Mozilla Address Book Palm Sync if you want to synchronize
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Palm Device with a different program. If you only plan to synchronize
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your Palm Device with a different program. If you only plan to
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with Mozilla, you don't need to uninstall Address Book Palm Sync.</span><br>
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synchronize with Mozilla, you don't need to uninstall Address Book
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||||||
|
Palm Sync.</span><br>
|
||||||
<br>
|
<br>
|
||||||
<font face="Helvetica, Arial, sans-serif"><b>Note</b>: Before
|
<font face="Helvetica, Arial, sans-serif"><b>Note</b>: Before
|
||||||
uninstalling Mozilla Address Book Palm Sync, make sure your Palm device
|
uninstalling Mozilla Address Book Palm Sync, make sure your Palm
|
||||||
contains the latest address book data. If </font><font
|
device contains the latest address book data. If </font><font face="Helvetica, Arial, sans-serif">you have updated or entered new
|
||||||
face="Helvetica, Arial, sans-serif">you have updated or entered new
|
|
||||||
address book data in your Mozilla address book, you should perform
|
address book data in your Mozilla address book, you should perform
|
||||||
another HotSync to update your Palm device's address books with the
|
another HotSync to update your Palm device's address books with the
|
||||||
latest data. This will insure that your Palm address book contains the
|
latest data. This will insure that your Palm address book contains the
|
||||||
latest data from your Mozilla address books before you uninstall Mozilla
|
latest data from your Mozilla address books before you uninstall Mozilla Address Book Palm Sync.</font><br>
|
||||||
Address Book Palm Sync.</font><br>
|
|
||||||
<br>
|
<br>
|
||||||
<font face="Helvetica, Arial, sans-serif">To uninstall Mozilla Address
|
<font face="Helvetica, Arial, sans-serif">To uninstall Mozilla Address
|
||||||
Book Palm Sync:<br>
|
Book Palm Sync:<br>
|
||||||
@ -231,35 +192,32 @@ Address Book Palm Sync uninstaller:<br>
|
|||||||
Start menu.</font></li>
|
Start menu.</font></li>
|
||||||
<li><font face="Helvetica, Arial, sans-serif">Choose Programs.</font></li>
|
<li><font face="Helvetica, Arial, sans-serif">Choose Programs.</font></li>
|
||||||
<li><font face="Helvetica, Arial, sans-serif">From the Programs
|
<li><font face="Helvetica, Arial, sans-serif">From the Programs
|
||||||
menu, choose Mozilla 7.1.</font></li>
|
menu, choose Mozilla.</font></li>
|
||||||
<li><font face="Helvetica, Arial, sans-serif">From the Mozilla 7.1
|
<li><font face="Helvetica, Arial, sans-serif">From the Mozilla
|
||||||
menu, choose Palm Tools.</font></li>
|
menu, choose Palm Tools.</font></li>
|
||||||
<li><font face="Helvetica, Arial, sans-serif">From the Palm Tools
|
<li><font face="Helvetica, Arial, sans-serif">From the Palm Tools
|
||||||
menu, choose Address Book Palm Sync Uninstall.</font></li>
|
menu, choose Address Book Palm Sync Uninstall.</font></li>
|
||||||
</ol>
|
</ol>
|
||||||
</ol>
|
</ol>
|
||||||
<font face="Helvetica, Arial, sans-serif">You have successfully
|
<span style="font-weight: bold; font-family: arial;">Note</span><span style="font-family: arial;">:
|
||||||
uninstalled Mozilla Address Book Palm Sync. The </font><font
|
To uninstall Mozilla Address Book Palm Sync from the command line,
|
||||||
face="Helvetica, Arial, sans-serif">Palm Desktop Address Book Sync is
|
change to the directory where you installed Mozilla and enter the
|
||||||
|
command <span style="font-style: italic;">PalmSyncInstall.exe /u</span>.</span><br>
|
||||||
|
<font face="Helvetica, Arial, sans-serif"><br>
|
||||||
|
You have successfully
|
||||||
|
uninstalled Mozilla Address Book Palm Sync. The </font><font face="Helvetica, Arial, sans-serif">Palm Desktop Address Book Sync is
|
||||||
now enabled. You can synchronize your Palm device with your Mozilla
|
now enabled. You can synchronize your Palm device with your Mozilla
|
||||||
address book again at any time by following the instructions under </font><font
|
address book again at any time by following the instructions under </font><font face="Helvetica, Arial, sans-serif"><a href="http://jazz/users/robinf/private/Buffy_Help/palm.html#Installing_">Installing Mozilla Address Book Palm Sync</a></font>. <br>
|
||||||
face="Helvetica, Arial, sans-serif"><a
|
|
||||||
href="http://jazz/users/robinf/private/Buffy_Help/palm.html#Installing_">Installing
|
|
||||||
Mozilla Address Book Palm Sync</a></font>. <br>
|
|
||||||
<br>
|
<br>
|
||||||
<h2><small><font face="Helvetica, Arial, sans-serif"> </font></small></h2>
|
<h2><small><font face="Helvetica, Arial, sans-serif"> </font></small></h2>
|
||||||
<hr width="100%" size="2">
|
<hr width="100%" size="2">
|
||||||
<h1><small><span style="font-family: helvetica,arial,sans-serif;"><a
|
<h1><small><span style="font-family: helvetica,arial,sans-serif;"><a name="Troubleshooting"></a>Troubleshooting</span></small></h1>
|
||||||
name="Troubleshooting"></a>Troubleshooting</span></small></h1>
|
|
||||||
<h1><small><span style="font-family: helvetica,arial,sans-serif;"> </span></small></h1>
|
<h1><small><span style="font-family: helvetica,arial,sans-serif;"> </span></small></h1>
|
||||||
<h2><small><font face="Helvetica, Arial, sans-serif"><a name="HotSync_"></a>HotSync
|
<h2><small><font face="Helvetica, Arial, sans-serif"><a name="HotSync_"></a>HotSync
|
||||||
Problems</font></small></h2>
|
Problems</font></small></h2>
|
||||||
<span
|
<span style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Problem:</span><span style="font-family: helvetica,arial,sans-serif;">I cannot get my Palm
|
||||||
style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Problem:</span><span
|
|
||||||
style="font-family: helvetica,arial,sans-serif;">I cannot get my Palm
|
|
||||||
organizer to HotSync with my Mozilla address book.<br>
|
organizer to HotSync with my Mozilla address book.<br>
|
||||||
</span><span
|
</span><span style="font-weight: bold; font-family: helvetica,arial,sans-serif;"><br>
|
||||||
style="font-weight: bold; font-family: helvetica,arial,sans-serif;"><br>
|
|
||||||
Possible Solutions:<br style="font-family: helvetica,arial,sans-serif;">
|
Possible Solutions:<br style="font-family: helvetica,arial,sans-serif;">
|
||||||
</span>
|
</span>
|
||||||
<ul style="font-family: helvetica,arial,sans-serif;">
|
<ul style="font-family: helvetica,arial,sans-serif;">
|
||||||
@ -275,32 +233,22 @@ HotSync Manager icon in the system tray and choose Setup.</li>
|
|||||||
<li>Close the HotSync Manager and then open it again.<br>
|
<li>Close the HotSync Manager and then open it again.<br>
|
||||||
</li>
|
</li>
|
||||||
</ul>
|
</ul>
|
||||||
<span
|
<span style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Problem:</span><span style="font-family: helvetica,arial,sans-serif;"> The HotSync Manager
|
||||||
style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Problem:</span><span
|
keeps timing out.</span><br style="font-family: helvetica,arial,sans-serif;">
|
||||||
style="font-family: helvetica,arial,sans-serif;"> The HotSync Manager
|
|
||||||
keeps timing out.</span><br
|
|
||||||
style="font-family: helvetica,arial,sans-serif;">
|
|
||||||
<br style="font-family: helvetica,arial,sans-serif;">
|
<br style="font-family: helvetica,arial,sans-serif;">
|
||||||
<span
|
<span style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Possible
|
||||||
style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Possible
|
|
||||||
Solution:</span><br style="font-family: helvetica,arial,sans-serif;">
|
Solution:</span><br style="font-family: helvetica,arial,sans-serif;">
|
||||||
<ul style="font-family: helvetica,arial,sans-serif;">
|
<ul style="font-family: helvetica,arial,sans-serif;">
|
||||||
<li>The time out interval for HotSync Manager is one minute. If
|
<li>The time out interval for HotSync Manager is one minute. If
|
||||||
HotSync times out while waiting for Mozilla 7.1 to launch, make sure
|
HotSync times out while waiting for Mozilla to launch, make sure
|
||||||
that you start Mozilla 7.1 before starting synchronization.</li>
|
that you start Mozilla before starting synchronization.</li>
|
||||||
</ul>
|
</ul>
|
||||||
<span
|
<span style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Problem:</span><span style="font-family: helvetica,arial,sans-serif;"> The HotSync process
|
||||||
style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Problem:</span><span
|
takes a long time.</span><br style="font-family: helvetica,arial,sans-serif;">
|
||||||
style="font-family: helvetica,arial,sans-serif;"> The HotSync process
|
|
||||||
takes a long time.</span><br
|
|
||||||
style="font-family: helvetica,arial,sans-serif;">
|
|
||||||
<br style="font-family: helvetica,arial,sans-serif;">
|
<br style="font-family: helvetica,arial,sans-serif;">
|
||||||
<span
|
<span style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Possible
|
||||||
style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Possible
|
Solutions: </span><span style="font-family: helvetica,arial,sans-serif;">You can reduce the
|
||||||
Solutions: </span><span
|
time it takes to synchronize by doing the following:</span><br style="font-family: helvetica,arial,sans-serif;">
|
||||||
style="font-family: helvetica,arial,sans-serif;">You can reduce the
|
|
||||||
time it takes to synchronize by doing the following:</span><br
|
|
||||||
style="font-family: helvetica,arial,sans-serif;">
|
|
||||||
<ul>
|
<ul>
|
||||||
<li style="font-family: helvetica,arial,sans-serif;">Please note that
|
<li style="font-family: helvetica,arial,sans-serif;">Please note that
|
||||||
depending on the number of address book records and the speed of your
|
depending on the number of address book records and the speed of your
|
||||||
@ -312,26 +260,20 @@ applications to Do Nothing in the HotSync Manager Custom menu.</span><br>
|
|||||||
</ul>
|
</ul>
|
||||||
<h2><small><font face="Helvetica, Arial, sans-serif"><a name="Record_"></a>Record
|
<h2><small><font face="Helvetica, Arial, sans-serif"><a name="Record_"></a>Record
|
||||||
Problems</font></small></h2>
|
Problems</font></small></h2>
|
||||||
<span
|
<span style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Problem:</span><span style="font-family: helvetica,arial,sans-serif;"> Some Mozilla records
|
||||||
style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Problem:</span><span
|
|
||||||
style="font-family: helvetica,arial,sans-serif;"> Some Mozilla records
|
|
||||||
do not appear in the Palm device after synchronizing.<br>
|
do not appear in the Palm device after synchronizing.<br>
|
||||||
<br style="font-family: helvetica,arial,sans-serif;">
|
<br style="font-family: helvetica,arial,sans-serif;">
|
||||||
</span> <span
|
</span> <span style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Possible
|
||||||
style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Possible
|
|
||||||
Solution: </span><span style="font-family: helvetica,arial,sans-serif;"><br>
|
Solution: </span><span style="font-family: helvetica,arial,sans-serif;"><br>
|
||||||
</span>
|
</span>
|
||||||
<ul style="font-family: helvetica,arial,sans-serif;">
|
<ul style="font-family: helvetica,arial,sans-serif;">
|
||||||
<li>Only the first 15 address books are synchronized. Make sure the
|
<li>Only the first 15 address books are synchronized. Make sure the
|
||||||
records are in an address book that actually got synchronized.</li>
|
records are in an address book that actually got synchronized.</li>
|
||||||
</ul>
|
</ul>
|
||||||
<span
|
<span style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Problem:</span><span style="font-family: helvetica,arial,sans-serif;"> Some records appear
|
||||||
style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Problem:</span><span
|
|
||||||
style="font-family: helvetica,arial,sans-serif;"> Some records appear
|
|
||||||
duplicated.<br>
|
duplicated.<br>
|
||||||
<br>
|
<br>
|
||||||
</span> <span
|
</span> <span style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Possible
|
||||||
style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Possible
|
|
||||||
Solution: </span><span style="font-family: helvetica,arial,sans-serif;"><br>
|
Solution: </span><span style="font-family: helvetica,arial,sans-serif;"><br>
|
||||||
</span>
|
</span>
|
||||||
<ul style="font-family: helvetica,arial,sans-serif;">
|
<ul style="font-family: helvetica,arial,sans-serif;">
|
||||||
@ -342,47 +284,36 @@ example), it is possible that the next time you perform a HotSync, some
|
|||||||
records will be duplicated.<br>
|
records will be duplicated.<br>
|
||||||
</li>
|
</li>
|
||||||
</ul>
|
</ul>
|
||||||
<span
|
<span style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Problem:</span><span style="font-family: helvetica,arial,sans-serif;"> Changes I made to a
|
||||||
style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Problem:</span><span
|
record on my Palm device were not transferred to my Mozilla address
|
||||||
style="font-family: helvetica,arial,sans-serif;"> Changes I made to a
|
book.</span><br style="font-family: helvetica,arial,sans-serif;">
|
||||||
record on my Palm device were not transferred to my Mozilla address book.</span><br
|
|
||||||
style="font-family: helvetica,arial,sans-serif;">
|
|
||||||
<br style="font-family: helvetica,arial,sans-serif;">
|
<br style="font-family: helvetica,arial,sans-serif;">
|
||||||
<span
|
<span style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Possible
|
||||||
style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Possible
|
|
||||||
Solution: <br>
|
Solution: <br>
|
||||||
</span>
|
</span>
|
||||||
<ul style="font-family: helvetica,arial,sans-serif;">
|
<ul style="font-family: helvetica,arial,sans-serif;">
|
||||||
<li>Make sure that the field that changed is supported. See <a
|
<li>Make sure that the field that changed is supported. See <a href="#Field_Mapping">Field Mapping</a>.</li>
|
||||||
href="#Field_Mapping">Field Mapping</a>.</li>
|
|
||||||
</ul>
|
</ul>
|
||||||
<span
|
<span style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Problem:</span><span style="font-family: helvetica,arial,sans-serif;"> Some Palm device
|
||||||
style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Problem:</span><span
|
fields appear in a different order after synchronizing.</span><br style="font-family: helvetica,arial,sans-serif;">
|
||||||
style="font-family: helvetica,arial,sans-serif;"> Some Palm device
|
|
||||||
fields appear in a different order after synchronizing.</span><br
|
|
||||||
style="font-family: helvetica,arial,sans-serif;">
|
|
||||||
<br style="font-family: helvetica,arial,sans-serif;">
|
<br style="font-family: helvetica,arial,sans-serif;">
|
||||||
<span
|
<span style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Possible
|
||||||
style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Possible
|
|
||||||
Solution: </span><span style="font-family: helvetica,arial,sans-serif;"><br>
|
Solution: </span><span style="font-family: helvetica,arial,sans-serif;"><br>
|
||||||
<br>
|
<br>
|
||||||
On the Palm device, there are five phone fields. When you synchronize,
|
On the Palm device, there are five phone fields. When you synchronize,
|
||||||
the order of these fields is reset according to the current field
|
the order of these fields is reset according to the current field
|
||||||
mapping. (Cavin to check.)<br>
|
mapping. (Cavin to check.)<br>
|
||||||
<br>
|
<br>
|
||||||
</span><span
|
</span><span style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Problem:</span><span style="font-family: helvetica,arial,sans-serif;"> Fields that contain
|
||||||
style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Problem:</span><span
|
|
||||||
style="font-family: helvetica,arial,sans-serif;"> Fields that contain
|
|
||||||
multiple lines get changed when I synchronize.<br>
|
multiple lines get changed when I synchronize.<br>
|
||||||
<br style="font-family: helvetica,arial,sans-serif;">
|
<br style="font-family: helvetica,arial,sans-serif;">
|
||||||
</span> <span
|
</span> <span style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Possible
|
||||||
style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Possible
|
|
||||||
Solution: </span><span style="font-family: helvetica,arial,sans-serif;"><br>
|
Solution: </span><span style="font-family: helvetica,arial,sans-serif;"><br>
|
||||||
</span>
|
</span>
|
||||||
<ul>
|
<ul>
|
||||||
<li><span style="font-family: helvetica,arial,sans-serif;">Unlike
|
<li><span style="font-family: helvetica,arial,sans-serif;">Unlike
|
||||||
fields on the Palm device, all Mozilla fields, with the exception of the
|
fields on the Palm device, all Mozilla fields, with the exception of
|
||||||
Notes and Address fields, cannot consist of multiple lines. When
|
the Notes and Address fields, cannot consist of multiple lines. When
|
||||||
synchronizing, field values on the Palm device that contain multiple
|
synchronizing, field values on the Palm device that contain multiple
|
||||||
lines will be changed to single line entries, with each line separated
|
lines will be changed to single line entries, with each line separated
|
||||||
by a comma.<br>
|
by a comma.<br>
|
||||||
@ -390,11 +321,9 @@ by a comma.<br>
|
|||||||
</ul>
|
</ul>
|
||||||
<span style="font-family: helvetica,arial,sans-serif;"><br>
|
<span style="font-family: helvetica,arial,sans-serif;"><br>
|
||||||
</span>
|
</span>
|
||||||
<hr width="100%" size="2"><small><br
|
<hr width="100%" size="2"><small><br style="font-family: helvetica,arial,sans-serif;">
|
||||||
style="font-family: helvetica,arial,sans-serif;">
|
|
||||||
</small>
|
</small>
|
||||||
<h1><a name="Field_Mapping"></a><small><span
|
<h1><a name="Field_Mapping"></a><small><span style="font-family: helvetica,arial,sans-serif;"><a name="Field_"></a>Field
|
||||||
style="font-family: helvetica,arial,sans-serif;"><a name="Field_"></a>Field
|
|
||||||
Mapping</span></small></h1>
|
Mapping</span></small></h1>
|
||||||
<div class="Body" style="font-family: helvetica,arial,sans-serif;">This
|
<div class="Body" style="font-family: helvetica,arial,sans-serif;">This
|
||||||
section describes the conversions that occur when transferring data
|
section describes the conversions that occur when transferring data
|
||||||
@ -405,14 +334,13 @@ some general rules apply:</div>
|
|||||||
<li> Text fields are truncated to the maximum allowed length on the
|
<li> Text fields are truncated to the maximum allowed length on the
|
||||||
destination platform.</li>
|
destination platform.</li>
|
||||||
<li> Text fields that can contain multiple lines on the Palm device
|
<li> Text fields that can contain multiple lines on the Palm device
|
||||||
but not in Mozilla will be changed to single line entries with each line
|
but not in Mozilla will be changed to single line entries with each
|
||||||
separated by a comma.<br>
|
line separated by a comma.<br>
|
||||||
</li>
|
</li>
|
||||||
<li> Fields that are available in Mozilla but not on the Palm device
|
<li> Fields that are available in Mozilla but not on the Palm device
|
||||||
and vice versa will not be modified during synchronization.</li>
|
and vice versa will not be modified during synchronization.</li>
|
||||||
</ul>
|
</ul>
|
||||||
<div class="Heading1" style="font-family: helvetica,arial,sans-serif;"><a
|
<div class="Heading1" style="font-family: helvetica,arial,sans-serif;"><a name="Categories"></a><b><font size="+1">Categories and Address Books<br>
|
||||||
name="Categories"></a><b><font size="+1">Categories and Address Books<br>
|
|
||||||
<br>
|
<br>
|
||||||
</font></b></div>
|
</font></b></div>
|
||||||
<div class="Body" style="font-family: helvetica,arial,sans-serif;">The
|
<div class="Body" style="font-family: helvetica,arial,sans-serif;">The
|
||||||
@ -420,8 +348,7 @@ following table describes what happens to categories and address books
|
|||||||
during synchronization.<br>
|
during synchronization.<br>
|
||||||
<br>
|
<br>
|
||||||
</div>
|
</div>
|
||||||
<table border="1" cellspacing="0" cellpadding="3"
|
<table border="1" cellspacing="0" cellpadding="3" style="font-family: helvetica,arial,sans-serif;">
|
||||||
style="font-family: helvetica,arial,sans-serif;">
|
|
||||||
<tbody>
|
<tbody>
|
||||||
<tr>
|
<tr>
|
||||||
<th>
|
<th>
|
||||||
@ -444,8 +371,8 @@ during synchronization.<br>
|
|||||||
<td>
|
<td>
|
||||||
<div class="CellBody">New Pilot category created IF there is an
|
<div class="CellBody">New Pilot category created IF there is an
|
||||||
available category. The Pilot can only contain 15
|
available category. The Pilot can only contain 15
|
||||||
categories. If the maximum has been reached then this address book
|
categories. If the maximum has been reached then this address
|
||||||
will not be synchronized.</div>
|
book will not be synchronized.</div>
|
||||||
</td>
|
</td>
|
||||||
</tr>
|
</tr>
|
||||||
<tr>
|
<tr>
|
||||||
@ -480,8 +407,8 @@ address book remain in the same category. The category is not renamed.<br>
|
|||||||
</td>
|
</td>
|
||||||
<td>
|
<td>
|
||||||
<div class="CellBody">A new address book with the same name as
|
<div class="CellBody">A new address book with the same name as
|
||||||
the category will be created in Mozilla. All new records filed in
|
the category will be created in Mozilla. All new records filed
|
||||||
the category will be created in the new address book.</div>
|
in the category will be created in the new address book.</div>
|
||||||
</td>
|
</td>
|
||||||
</tr>
|
</tr>
|
||||||
<tr>
|
<tr>
|
||||||
@ -507,14 +434,12 @@ match the address book it corresponds to.</td>
|
|||||||
</td>
|
</td>
|
||||||
<td style="vertical-align: top;">Records in "Unfiled" category<br>
|
<td style="vertical-align: top;">Records in "Unfiled" category<br>
|
||||||
</td>
|
</td>
|
||||||
<td style="vertical-align: top;">Records appear in the Unfiled
|
<td style="vertical-align: top;">Records appear in the Unfiled Mozilla address book.<br>
|
||||||
Mozilla address book.<br>
|
|
||||||
</td>
|
</td>
|
||||||
</tr>
|
</tr>
|
||||||
</tbody>
|
</tbody>
|
||||||
</table>
|
</table>
|
||||||
<p style="font-family: helvetica,arial,sans-serif;"><a name="Fields"></a><b><font
|
<p style="font-family: helvetica,arial,sans-serif;"><a name="Fields"></a><b><font size="+1">Fields</font></b> </p>
|
||||||
size="+1">Fields</font></b> </p>
|
|
||||||
<div class="Body" style="font-family: helvetica,arial,sans-serif;">
|
<div class="Body" style="font-family: helvetica,arial,sans-serif;">
|
||||||
<table border="1" cellspacing="0" cellpadding="3">
|
<table border="1" cellspacing="0" cellpadding="3">
|
||||||
<tbody>
|
<tbody>
|
||||||
@ -694,5 +619,4 @@ Home, Fax, Email, and Mobile are synchronized.</td>
|
|||||||
<br style="font-family: helvetica,arial,sans-serif;">
|
<br style="font-family: helvetica,arial,sans-serif;">
|
||||||
<br>
|
<br>
|
||||||
<br>
|
<br>
|
||||||
</body>
|
</body></html>
|
||||||
</html>
|
|
Loading…
Reference in New Issue
Block a user