updates to supported devices and software; r=oeschger, per bug 161765

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robinf%netscape.com 2003-04-02 23:33:57 +00:00
parent bf0da69d28
commit 11ad7740c2

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@ -1,21 +1,11 @@
<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"> <!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN"><html><head>
<html> <meta http-equiv="content-type" content="text/html; charset=ISO-8859-1"><title>Mozilla Address Book Sync for Palm Devices</title>
<head>
<meta http-equiv="content-type" <meta name="author" content="Robin Clark"></head>
content="text/html; charset=ISO-8859-1">
<title>Mozilla Address Book Sync for Palm Devices</title> <body><div align="center"><div align="left">
<meta name="author" content="Robin Clark"> <h2><span style="font-family: helvetica,arial,sans-serif;"><span style="font-weight: bold;">Mozilla Address Book Sync for Palm Devices</span></span></h2>
</head> <br>
<body>
<div align="left"><span style="font-family: helvetica,arial,sans-serif;"></span><big><span
style="font-family: helvetica,arial,sans-serif;"><br>
</span></big></div>
<div align="center">
<div align="left">
<h1><span style="font-family: helvetica,arial,sans-serif;"><span
style="font-weight: bold;">Mozilla Address Book Sync for Palm Devices</span></span></h1>
</div>
<div align="left"> <br>
</div> </div>
<span style="font-family: helvetica,arial,sans-serif;"></span></div> <span style="font-family: helvetica,arial,sans-serif;"></span></div>
<big><span style="font-family: helvetica,arial,sans-serif;"> <small>Mozilla <big><span style="font-family: helvetica,arial,sans-serif;"> <small>Mozilla
@ -23,84 +13,59 @@ Address Book Sync for Palm devices lets you transfer data between
Mozilla address books and your Palm-compatible device. <br> Mozilla address books and your Palm-compatible device. <br>
<br> <br>
<span style="font-weight: bold;">Note</span>: For information on <span style="font-weight: bold;">Note</span>: For information on
HotSync setup, consult your Palm device's documentation.<br> HotSync setup, consult your Palm device's documentation.<br>
</small></span></big> </small></span></big>
<hr style="width: 100%; height: 2px;"><a href="#Getting_Started"><span <hr style="width: 100%; height: 2px;"><a href="#Getting_Started"><span style="font-family: helvetica,arial,sans-serif;"><span style="font-weight: bold;">Getting Started</span></span></a><br>
style="font-family: helvetica,arial,sans-serif;"><span <div style="margin-left: 40px;"><a href="#Requirements"><font face="Helvetica, Arial, sans-serif">Requirements</font></a><br>
style="font-weight: bold;">Getting Started</span></span></a><br> <a href="#Installing_"><font face="Helvetica, Arial, sans-serif">Using Mozilla Address Book Palm Sync</font></a><br>
<div style="margin-left: 40px;"><a href="#Requirements"><font
face="Helvetica, Arial, sans-serif">Requirements</font></a><br>
<a href="#Installing_"><font face="Helvetica, Arial, sans-serif">Using
Mozilla Address Book Palm Sync</font></a><br>
<a href="#Synchronizing_"><font face="Helvetica, Arial, sans-serif">Synchronizing <a href="#Synchronizing_"><font face="Helvetica, Arial, sans-serif">Synchronizing
With Your Palm Device</font></a><br> With Your Palm Device</font></a><br>
<a href="#Uninstalling_"><font face="Helvetica, Arial, sans-serif">Uninstalling <a href="#Uninstalling_"><font face="Helvetica, Arial, sans-serif">Uninstalling Mozilla Address Book Sync</font></a><br>
Mozilla Address Book Sync</font></a><br>
</div> </div>
<a href="#Uninstalling_"><font face="Helvetica, Arial, sans-serif"> </font></a> <br <a href="#Uninstalling_"><font face="Helvetica, Arial, sans-serif"> </font></a> <br style="font-family: helvetica,arial,sans-serif;">
style="font-family: helvetica,arial,sans-serif;"> <a href="#Troubleshooting"><span style="font-family: helvetica,arial,sans-serif;"><span style="font-weight: bold;">Troubleshooting</span></span></a><br>
<a href="#Troubleshooting"><span <div style="margin-left: 40px;"><a href="#HotSync_"><font face="Helvetica, Arial, sans-serif">HotSync Problems</font></a><br>
style="font-family: helvetica,arial,sans-serif;"><span
style="font-weight: bold;">Troubleshooting</span></span></a><br>
<div style="margin-left: 40px;"><a href="#HotSync_"><font
face="Helvetica, Arial, sans-serif">HotSync Problems</font></a><br>
<a href="#Record_"><font face="Helvetica, Arial, sans-serif">Record <a href="#Record_"><font face="Helvetica, Arial, sans-serif">Record
Problems</font></a><br> Problems</font></a><br>
</div> </div>
<a href="#Record_"><big> </big></a><small><big><br <a href="#Record_"><big> </big></a><small><big><br style="font-family: helvetica,arial,sans-serif;">
style="font-family: helvetica,arial,sans-serif;"> </big> <span style="font-family: helvetica,arial,sans-serif;"><big><span style="font-weight: bold;"><a href="#Field_Mapping">Field Mapping</a><br>
</big> <span style="font-family: helvetica,arial,sans-serif;"><big><span
style="font-weight: bold;"><a href="#Field_Mapping">Field Mapping</a><br>
</span></big></span></small> </span></big></span></small>
<div style="margin-left: 40px;"><small><span <div style="margin-left: 40px;"><small><span style="font-family: helvetica,arial,sans-serif;"><big><a href="#Categories">Categories and Address Books</a><span style="font-weight: bold;"></span></big></span></small><br>
style="font-family: helvetica,arial,sans-serif;"><big><a <small><span style="font-family: helvetica,arial,sans-serif;"><big><span style="font-weight: bold;"></span></big></span></small></div>
href="#Categories">Categories and Address Books</a><span
style="font-weight: bold;"></span></big></span></small><br>
<small><span style="font-family: helvetica,arial,sans-serif;"><big><span
style="font-weight: bold;"></span></big></span></small></div>
<small><span style="font-family: helvetica,arial,sans-serif;"><big> </big> <br> <small><span style="font-family: helvetica,arial,sans-serif;"><big> </big> <br>
</span></small> </span></small>
<hr style="width: 100%; height: 2px;"><small><span <hr style="width: 100%; height: 2px;"><small><span style="font-family: helvetica,arial,sans-serif;"><br>
style="font-family: helvetica,arial,sans-serif;"><br>
</span></small> </span></small>
<h1><small><span style="font-family: helvetica,arial,sans-serif;"><a <h1><small><span style="font-family: helvetica,arial,sans-serif;"><a name="Getting_Started"></a>Getting Started</span></small></h1>
name="Getting_Started"></a>Getting Started</span></small></h1>
<span style="font-family: helvetica,arial,sans-serif;">When you are <span style="font-family: helvetica,arial,sans-serif;">When you are
ready to begin transferring data between your Mozilla address book and ready to begin transferring data between your Mozilla address book and
your Palm device, follow the instructions under <a href="#Installing_">Using your Palm device, follow the instructions under <a href="#Installing_">Using Mozilla Address Book Palm Sync</a>. </span><br style="font-family: helvetica,arial,sans-serif;">
Mozilla Address Book Palm Sync</a>. </span><br
style="font-family: helvetica,arial,sans-serif;">
<br> <br>
<h1><small><span style="font-family: helvetica,arial,sans-serif;"> </span></small></h1> <h1><small><span style="font-family: helvetica,arial,sans-serif;"> </span></small></h1>
<h2><small><font face="Helvetica, Arial, sans-serif"><a <h2><small><font face="Helvetica, Arial, sans-serif"><a name="Requirements"></a>Requirements</font></small></h2>
name="Requirements"></a>Requirements</font></small></h2> <font face="Helvetica, Arial, sans-serif">
<font face="Helvetica, Arial, sans-serif">(need more info about the
types of devices and version(s) of Palm Desktop software that are
supported)<br>
</font> </font>
<ul> <ul>
<li><font face="Helvetica, Arial, sans-serif">Mozilla 7.1</font></li>
<li><font face="Helvetica, Arial, sans-serif">Any Palm-compatible <li><font face="Helvetica, Arial, sans-serif">Any Palm-compatible
device (e.g.,......)</font></li> Platform device (e.g., Palm III and above, Palm m100 series, Palm m500 series and above, Handspring Visor)</font></li>
<li><font face="Helvetica, Arial, sans-serif">Palm Desktop software <li><font face="Helvetica, Arial, sans-serif">Palm Desktop 3.5.3 or greater and </font><span style="font-family: arial;">HotSync version 3.1.1 or greater</span><font face="Helvetica, Arial, sans-serif"><span style="font-family: arial;">.</span> If you have an older version, you can download
version XX or greater. If you have an older version, you can download an an upgrade from the Palm web site (<a href="www.palm.com">www.palm.com</a>).</font></li></ul>
upgrade from the Palm web site (<a href="www.palm.com">www.palm.com</a>).</font><br> <h2><small><font face="Helvetica, Arial, sans-serif"><a name="Installing_"></a>Using Mozilla Address Book Palm Sync</font></small></h2>
</li>
</ul>
<h2><small><font face="Helvetica, Arial, sans-serif"><a
name="Installing_"></a>Using Mozilla Address Book Palm Sync</font></small></h2>
<font face="Helvetica, Arial, sans-serif">Before using Mozilla Address <font face="Helvetica, Arial, sans-serif">Before using Mozilla Address
Book Palm Sync, make sure your Palm device contains the latest address Book Palm Sync, make sure your Palm device contains the latest address
book data. If </font><font face="Helvetica, Arial, sans-serif">you have book data. If </font><font face="Helvetica, Arial, sans-serif">you
updated or entered new address book data in your Palm Desktop have updated or entered new address book data in your Palm Desktop
software, you should first perform a HotSync to update your Palm software, you should first perform a HotSync to update your Palm
device's address books with the latest data. This will insure that your device's address books with the latest data. This will insure that your
latest Palm address book data will be synchronized with your Mozilla latest Palm address book data will be synchronized with your Mozilla
address books.</font><br> address books.</font><br>
<font face="Helvetica, Arial, sans-serif"> <br> <font face="Helvetica, Arial, sans-serif"> <br>
The Mozilla Address Book Palm Sync installer utility lets your Palm The Mozilla Address Book Palm Sync installer utility lets your Palm
device synchronize directly with your Mozilla address books by replacing device synchronize directly with your Mozilla address books by
the Palm Desktop Address Book Sync with Mozilla Address Book Sync. <br> replacing the Palm Desktop Address Book Sync with Mozilla Address
Book Sync. <br>
<br> <br>
To start using Mozilla Address Book Palm Sync:<br> To start using Mozilla Address Book Palm Sync:<br>
</font> </font>
@ -113,16 +78,14 @@ Book Palm Sync:<br>
Start menu.</font></li> Start menu.</font></li>
<li><font face="Helvetica, Arial, sans-serif">Choose Programs.</font></li> <li><font face="Helvetica, Arial, sans-serif">Choose Programs.</font></li>
<li><font face="Helvetica, Arial, sans-serif">From the Programs <li><font face="Helvetica, Arial, sans-serif">From the Programs
menu, choose Mozilla 7.1.</font></li> menu, choose Mozilla.</font></li>
<li><font face="Helvetica, Arial, sans-serif">From the Mozilla 7.1 <li><font face="Helvetica, Arial, sans-serif">From the Mozilla
menu, choose Palm Tools.</font></li> menu, choose Palm Tools.</font></li>
<li><font face="Helvetica, Arial, sans-serif">From the Palm Tools <li><font face="Helvetica, Arial, sans-serif">From the Palm Tools
menu, choose Address Book Palm Sync Install.</font></li> menu, choose Address Book Palm Sync Install.</font></li>
</ol> </ol>
</ol> </ol>
<div style="margin-left: 40px;"><span <div style="margin-left: 40px;"><span style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Note</span><span style="font-family: helvetica,arial,sans-serif;">: If Mozilla is
style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Note</span><span
style="font-family: helvetica,arial,sans-serif;">: If Mozilla is
already running, it uses the address books in the current user profile already running, it uses the address books in the current user profile
for synchronization. If Mozilla is not running, it starts and displays for synchronization. If Mozilla is not running, it starts and displays
the Profile Manager (if you have more than one profile) so that you can the Profile Manager (if you have more than one profile) so that you can
@ -130,17 +93,19 @@ choose the profile to use for synchronization.</span><br>
</div> </div>
<ol style="list-style-type: decimal;" start="2"> <ol style="list-style-type: decimal;" start="2">
<li type="1"><font face="Helvetica, Arial, sans-serif">Press the <li type="1"><font face="Helvetica, Arial, sans-serif">Press the
HotSync button on your Palm device to start synchronizing.</font><br> HotSync button on your Palm device to start synchronizing.</font></li>
</li> </ol><span style="font-weight: bold; font-family: arial;">Note</span><span style="font-family: arial;">:
</ol> To install Mozilla Address Book Palm Sync from the command line,
<h2><small><font face="Helvetica, Arial, sans-serif"><a change to the directory where you installed Mozilla and enter the
name="Synchronizing_"></a>Synchronizing With Your Palm Device</font></small></h2> command <span style="font-style: italic;">PalmSyncInstall.exe</span>.</span><font face="Helvetica, Arial, sans-serif"><br>
</font><span style="font-family: arial;"></span>
<h2><small><font face="Helvetica, Arial, sans-serif"><a name="Synchronizing_"></a>Synchronizing With Your Palm Device</font></small></h2>
<font face="Helvetica, Arial, sans-serif">After you synchronize with <font face="Helvetica, Arial, sans-serif">After you synchronize with
your Palm device, your Palm address book will contain all the records in your Palm device, your Palm address book will contain all the records
your Mozilla address books. Each Mozilla address book is listed as a in your Mozilla address books. Each Mozilla address book is listed
category in your Palm address book. Your Mozilla address book will as a category in your Palm address book. Your Mozilla address book
contain a new address book for each category in your Palm address book. will contain a new address book for each category in your Palm address
For more information, see <a href="#Field_">Field Mapping</a>.<br> book. For more information, see <a href="#Field_">Field Mapping</a>.<br>
<br> <br>
</font><b><font face="Helvetica, Arial, sans-serif">Synchronizing With </font><b><font face="Helvetica, Arial, sans-serif">Synchronizing With
Another Mozilla User Profile</font></b><br> Another Mozilla User Profile</font></b><br>
@ -151,8 +116,7 @@ synchronize with.&nbsp; Press the HotSync button on your Palm device to
synchronize.<br> synchronize.<br>
<br> <br>
<span style="font-weight: bold;">Synchronizing With Another Program</span><br> <span style="font-weight: bold;">Synchronizing With Another Program</span><br>
If you want to synchronize with another program, you must first <a If you want to synchronize with another program, you must first <a href="#Uninstalling_">uninstall </a>Mozilla Address Book Palm Sync.<br>
href="#Uninstalling_">uninstall </a>Mozilla Address Book Palm Sync.<br>
<br> <br>
<span style="font-weight: bold;">Verifying that Netcape Address Book <span style="font-weight: bold;">Verifying that Netcape Address Book
Palm Sync Is Installed</span><br> Palm Sync Is Installed</span><br>
@ -168,18 +132,18 @@ address books</b></small><br>
address books can be synchronized.<br> address books can be synchronized.<br>
</font> </font>
<ul> <ul>
<li><font face="Helvetica, Arial, sans-serif">Mozilla Address Book <li><font face="Helvetica, Arial, sans-serif">Mozilla Address
Palm Sync can synchronize only the first 15 address books due to the Book Palm Sync can synchronize only the first 15 address books due to
Palm device's limit of 15 categories. Before you synchronize, make sure the Palm device's limit of 15 categories. Before you synchronize, make
that the total number of categories plus the total number of Mozilla sure that the total number of categories plus the total number of
address books does not exceed 15. Palm categories that have the same Mozilla address books does not exceed 15. Palm categories that have the
name as a Mozilla address book will be merged when you synchronize, so same name as a Mozilla address book will be merged when you
they should only be counted once.</font></li> synchronize, so they should only be counted once.</font></li>
<li><font face="Helvetica, Arial, sans-serif">If your Palm address <li><font face="Helvetica, Arial, sans-serif">If your Palm address
book already contains 15 categories, you can either remove some book already contains 15 categories, you can either remove some
categories before you synchronize or make sure that your Mozilla address categories before you synchronize or make sure that your Mozilla
books are named the same as the Palm categories, so that they will get address books are named the same as the Palm categories, so that they
merged when you synchronize.</font></li> will get merged when you synchronize.</font></li>
</ul> </ul>
<font face="Helvetica, Arial, sans-serif"><small><b>Mozilla address <font face="Helvetica, Arial, sans-serif"><small><b>Mozilla address
book fields</b></small><br> book fields</b></small><br>
@ -197,27 +161,24 @@ Mozilla, address records are stored in address books. Mozilla Address
Book Sync matches Palm categories and Mozilla address books. After a Book Sync matches Palm categories and Mozilla address books. After a
successful synchronization, each Palm device category will have a successful synchronization, each Palm device category will have a
corresponding Mozilla address book. <br> corresponding Mozilla address book. <br>
<br> <br> Palm category names are limited to 15 characters, so if you have a
Palm category names are limited to 15 characters, so if you have a
Mozilla address book name that is longer than 15 characters, its Mozilla address book name that is longer than 15 characters, its
corresponding category name will be truncated on the Palm device.<br> corresponding category name will be truncated on the Palm device.<br>
</font> <br> </font> <br>
<h3><small><font face="Helvetica, Arial, sans-serif"><a <h3><small><font face="Helvetica, Arial, sans-serif"><a name="Uninstalling_"></a>Uninstalling Mozilla Address Book Palm Sync</font></small></h3>
name="Uninstalling_"></a>Uninstalling Mozilla Address Book Palm Sync</font></small></h3>
<span style="font-family: helvetica,arial,sans-serif;">You only need to <span style="font-family: helvetica,arial,sans-serif;">You only need to
uninstall Mozilla Address Book Palm Sync if you want to synchronize your uninstall Mozilla Address Book Palm Sync if you want to synchronize
Palm Device with a different program. If you only plan to synchronize your Palm Device with a different program. If you only plan to
with Mozilla, you don't need to uninstall Address Book Palm Sync.</span><br> synchronize with Mozilla, you don't need to uninstall Address Book
Palm Sync.</span><br>
<br> <br>
<font face="Helvetica, Arial, sans-serif"><b>Note</b>: Before <font face="Helvetica, Arial, sans-serif"><b>Note</b>: Before
uninstalling Mozilla Address Book Palm Sync, make sure your Palm device uninstalling Mozilla Address Book Palm Sync, make sure your Palm
contains the latest address book data. If </font><font device contains the latest address book data. If </font><font face="Helvetica, Arial, sans-serif">you have updated or entered new
face="Helvetica, Arial, sans-serif">you have updated or entered new
address book data in your Mozilla address book, you should perform address book data in your Mozilla address book, you should perform
another HotSync to update your Palm device's address books with the another HotSync to update your Palm device's address books with the
latest data. This will insure that your Palm address book contains the latest data. This will insure that your Palm address book contains the
latest data from your Mozilla address books before you uninstall Mozilla latest data from your Mozilla address books before you uninstall Mozilla Address Book Palm Sync.</font><br>
Address Book Palm Sync.</font><br>
<br> <br>
<font face="Helvetica, Arial, sans-serif">To uninstall Mozilla Address <font face="Helvetica, Arial, sans-serif">To uninstall Mozilla Address
Book Palm Sync:<br> Book Palm Sync:<br>
@ -231,35 +192,32 @@ Address Book Palm Sync uninstaller:<br>
Start menu.</font></li> Start menu.</font></li>
<li><font face="Helvetica, Arial, sans-serif">Choose Programs.</font></li> <li><font face="Helvetica, Arial, sans-serif">Choose Programs.</font></li>
<li><font face="Helvetica, Arial, sans-serif">From the Programs <li><font face="Helvetica, Arial, sans-serif">From the Programs
menu, choose Mozilla 7.1.</font></li> menu, choose Mozilla.</font></li>
<li><font face="Helvetica, Arial, sans-serif">From the Mozilla 7.1 <li><font face="Helvetica, Arial, sans-serif">From the Mozilla
menu, choose Palm Tools.</font></li> menu, choose Palm Tools.</font></li>
<li><font face="Helvetica, Arial, sans-serif">From the Palm Tools <li><font face="Helvetica, Arial, sans-serif">From the Palm Tools
menu, choose Address Book Palm Sync Uninstall.</font></li> menu, choose Address Book Palm Sync Uninstall.</font></li>
</ol> </ol>
</ol> </ol>
<font face="Helvetica, Arial, sans-serif">You have successfully <span style="font-weight: bold; font-family: arial;">Note</span><span style="font-family: arial;">:
uninstalled Mozilla Address Book Palm Sync. The </font><font To uninstall Mozilla Address Book Palm Sync from the command line,
face="Helvetica, Arial, sans-serif">Palm Desktop Address Book Sync is change to the directory where you installed Mozilla and enter the
command <span style="font-style: italic;">PalmSyncInstall.exe /u</span>.</span><br>
<font face="Helvetica, Arial, sans-serif"><br>
You have successfully
uninstalled Mozilla Address Book Palm Sync. The </font><font face="Helvetica, Arial, sans-serif">Palm Desktop Address Book Sync is
now enabled. You can synchronize your Palm device with your Mozilla now enabled. You can synchronize your Palm device with your Mozilla
address book again at any time by following the instructions under </font><font address book again at any time by following the instructions under </font><font face="Helvetica, Arial, sans-serif"><a href="http://jazz/users/robinf/private/Buffy_Help/palm.html#Installing_">Installing Mozilla Address Book Palm Sync</a></font>. <br>
face="Helvetica, Arial, sans-serif"><a
href="http://jazz/users/robinf/private/Buffy_Help/palm.html#Installing_">Installing
Mozilla Address Book Palm Sync</a></font>. <br>
<br> <br>
<h2><small><font face="Helvetica, Arial, sans-serif"> </font></small></h2> <h2><small><font face="Helvetica, Arial, sans-serif"> </font></small></h2>
<hr width="100%" size="2"> <hr width="100%" size="2">
<h1><small><span style="font-family: helvetica,arial,sans-serif;"><a <h1><small><span style="font-family: helvetica,arial,sans-serif;"><a name="Troubleshooting"></a>Troubleshooting</span></small></h1>
name="Troubleshooting"></a>Troubleshooting</span></small></h1>
<h1><small><span style="font-family: helvetica,arial,sans-serif;"> </span></small></h1> <h1><small><span style="font-family: helvetica,arial,sans-serif;"> </span></small></h1>
<h2><small><font face="Helvetica, Arial, sans-serif"><a name="HotSync_"></a>HotSync <h2><small><font face="Helvetica, Arial, sans-serif"><a name="HotSync_"></a>HotSync
Problems</font></small></h2> Problems</font></small></h2>
<span <span style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Problem:</span><span style="font-family: helvetica,arial,sans-serif;">I cannot get my Palm
style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Problem:</span><span
style="font-family: helvetica,arial,sans-serif;">I cannot get my Palm
organizer to HotSync with my Mozilla address book.<br> organizer to HotSync with my Mozilla address book.<br>
</span><span </span><span style="font-weight: bold; font-family: helvetica,arial,sans-serif;"><br>
style="font-weight: bold; font-family: helvetica,arial,sans-serif;"><br>
Possible Solutions:<br style="font-family: helvetica,arial,sans-serif;"> Possible Solutions:<br style="font-family: helvetica,arial,sans-serif;">
</span> </span>
<ul style="font-family: helvetica,arial,sans-serif;"> <ul style="font-family: helvetica,arial,sans-serif;">
@ -275,32 +233,22 @@ HotSync Manager icon in the system tray and choose Setup.</li>
<li>Close the HotSync Manager and then open it again.<br> <li>Close the HotSync Manager and then open it again.<br>
</li> </li>
</ul> </ul>
<span <span style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Problem:</span><span style="font-family: helvetica,arial,sans-serif;"> The HotSync Manager
style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Problem:</span><span keeps timing out.</span><br style="font-family: helvetica,arial,sans-serif;">
style="font-family: helvetica,arial,sans-serif;"> The HotSync Manager
keeps timing out.</span><br
style="font-family: helvetica,arial,sans-serif;">
<br style="font-family: helvetica,arial,sans-serif;"> <br style="font-family: helvetica,arial,sans-serif;">
<span <span style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Possible
style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Possible
Solution:</span><br style="font-family: helvetica,arial,sans-serif;"> Solution:</span><br style="font-family: helvetica,arial,sans-serif;">
<ul style="font-family: helvetica,arial,sans-serif;"> <ul style="font-family: helvetica,arial,sans-serif;">
<li>The time out interval for HotSync Manager is one minute. If <li>The time out interval for HotSync Manager is one minute. If
HotSync times out while waiting for Mozilla 7.1 to launch, make sure HotSync times out while waiting for Mozilla to launch, make sure
that you start Mozilla 7.1 before starting synchronization.</li> that you start Mozilla before starting synchronization.</li>
</ul> </ul>
<span <span style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Problem:</span><span style="font-family: helvetica,arial,sans-serif;"> The HotSync process
style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Problem:</span><span takes a long time.</span><br style="font-family: helvetica,arial,sans-serif;">
style="font-family: helvetica,arial,sans-serif;"> The HotSync process
takes a long time.</span><br
style="font-family: helvetica,arial,sans-serif;">
<br style="font-family: helvetica,arial,sans-serif;"> <br style="font-family: helvetica,arial,sans-serif;">
<span <span style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Possible
style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Possible Solutions: </span><span style="font-family: helvetica,arial,sans-serif;">You can reduce the
Solutions: </span><span time it takes to synchronize by doing the following:</span><br style="font-family: helvetica,arial,sans-serif;">
style="font-family: helvetica,arial,sans-serif;">You can reduce the
time it takes to synchronize by doing the following:</span><br
style="font-family: helvetica,arial,sans-serif;">
<ul> <ul>
<li style="font-family: helvetica,arial,sans-serif;">Please note that <li style="font-family: helvetica,arial,sans-serif;">Please note that
depending on the number of address book records and the speed of your depending on the number of address book records and the speed of your
@ -312,26 +260,20 @@ applications to Do Nothing in the HotSync Manager Custom menu.</span><br>
</ul> </ul>
<h2><small><font face="Helvetica, Arial, sans-serif"><a name="Record_"></a>Record <h2><small><font face="Helvetica, Arial, sans-serif"><a name="Record_"></a>Record
Problems</font></small></h2> Problems</font></small></h2>
<span <span style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Problem:</span><span style="font-family: helvetica,arial,sans-serif;"> Some Mozilla records
style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Problem:</span><span
style="font-family: helvetica,arial,sans-serif;"> Some Mozilla records
do not appear in the Palm device after synchronizing.<br> do not appear in the Palm device after synchronizing.<br>
<br style="font-family: helvetica,arial,sans-serif;"> <br style="font-family: helvetica,arial,sans-serif;">
</span> <span </span> <span style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Possible
style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Possible
Solution: </span><span style="font-family: helvetica,arial,sans-serif;"><br> Solution: </span><span style="font-family: helvetica,arial,sans-serif;"><br>
</span> </span>
<ul style="font-family: helvetica,arial,sans-serif;"> <ul style="font-family: helvetica,arial,sans-serif;">
<li>Only the first 15 address books are synchronized. Make sure the <li>Only the first 15 address books are synchronized. Make sure the
records are in an address book that actually got synchronized.</li> records are in an address book that actually got synchronized.</li>
</ul> </ul>
<span <span style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Problem:</span><span style="font-family: helvetica,arial,sans-serif;"> Some records appear
style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Problem:</span><span
style="font-family: helvetica,arial,sans-serif;"> Some records appear
duplicated.<br> duplicated.<br>
<br> <br>
</span> <span </span> <span style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Possible
style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Possible
Solution: </span><span style="font-family: helvetica,arial,sans-serif;"><br> Solution: </span><span style="font-family: helvetica,arial,sans-serif;"><br>
</span> </span>
<ul style="font-family: helvetica,arial,sans-serif;"> <ul style="font-family: helvetica,arial,sans-serif;">
@ -342,47 +284,36 @@ example), it is possible that the next time you perform a HotSync, some
records will be duplicated.<br> records will be duplicated.<br>
</li> </li>
</ul> </ul>
<span <span style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Problem:</span><span style="font-family: helvetica,arial,sans-serif;"> Changes I made to a
style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Problem:</span><span record on my Palm device were not transferred to my Mozilla address
style="font-family: helvetica,arial,sans-serif;"> Changes I made to a book.</span><br style="font-family: helvetica,arial,sans-serif;">
record on my Palm device were not transferred to my Mozilla address book.</span><br
style="font-family: helvetica,arial,sans-serif;">
<br style="font-family: helvetica,arial,sans-serif;"> <br style="font-family: helvetica,arial,sans-serif;">
<span <span style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Possible
style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Possible
Solution: <br> Solution: <br>
</span> </span>
<ul style="font-family: helvetica,arial,sans-serif;"> <ul style="font-family: helvetica,arial,sans-serif;">
<li>Make sure that the field that changed is supported. See <a <li>Make sure that the field that changed is supported. See <a href="#Field_Mapping">Field Mapping</a>.</li>
href="#Field_Mapping">Field Mapping</a>.</li>
</ul> </ul>
<span <span style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Problem:</span><span style="font-family: helvetica,arial,sans-serif;"> Some Palm device
style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Problem:</span><span fields appear in a different order after synchronizing.</span><br style="font-family: helvetica,arial,sans-serif;">
style="font-family: helvetica,arial,sans-serif;"> Some Palm device
fields appear in a different order after synchronizing.</span><br
style="font-family: helvetica,arial,sans-serif;">
<br style="font-family: helvetica,arial,sans-serif;"> <br style="font-family: helvetica,arial,sans-serif;">
<span <span style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Possible
style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Possible
Solution: </span><span style="font-family: helvetica,arial,sans-serif;"><br> Solution: </span><span style="font-family: helvetica,arial,sans-serif;"><br>
<br> <br>
On the Palm device, there are five phone fields. When you synchronize, On the Palm device, there are five phone fields. When you synchronize,
the order of these fields is reset according to the current field the order of these fields is reset according to the current field
mapping.&nbsp; (Cavin to check.)<br> mapping.&nbsp; (Cavin to check.)<br>
<br> <br>
</span><span </span><span style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Problem:</span><span style="font-family: helvetica,arial,sans-serif;"> Fields that contain
style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Problem:</span><span
style="font-family: helvetica,arial,sans-serif;"> Fields that contain
multiple lines get changed when I synchronize.<br> multiple lines get changed when I synchronize.<br>
<br style="font-family: helvetica,arial,sans-serif;"> <br style="font-family: helvetica,arial,sans-serif;">
</span> <span </span> <span style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Possible
style="font-weight: bold; font-family: helvetica,arial,sans-serif;">Possible
Solution: </span><span style="font-family: helvetica,arial,sans-serif;"><br> Solution: </span><span style="font-family: helvetica,arial,sans-serif;"><br>
</span> </span>
<ul> <ul>
<li><span style="font-family: helvetica,arial,sans-serif;">Unlike <li><span style="font-family: helvetica,arial,sans-serif;">Unlike
fields on the Palm device, all Mozilla fields, with the exception of the fields on the Palm device, all Mozilla fields, with the exception of
Notes and Address fields, cannot consist of multiple lines. When the Notes and Address fields, cannot consist of multiple lines. When
synchronizing, field values on the Palm device that contain multiple synchronizing, field values on the Palm device that contain multiple
lines will be changed to single line entries, with each line separated lines will be changed to single line entries, with each line separated
by a comma.<br> by a comma.<br>
@ -390,11 +321,9 @@ by a comma.<br>
</ul> </ul>
<span style="font-family: helvetica,arial,sans-serif;"><br> <span style="font-family: helvetica,arial,sans-serif;"><br>
</span> </span>
<hr width="100%" size="2"><small><br <hr width="100%" size="2"><small><br style="font-family: helvetica,arial,sans-serif;">
style="font-family: helvetica,arial,sans-serif;">
</small> </small>
<h1><a name="Field_Mapping"></a><small><span <h1><a name="Field_Mapping"></a><small><span style="font-family: helvetica,arial,sans-serif;"><a name="Field_"></a>Field
style="font-family: helvetica,arial,sans-serif;"><a name="Field_"></a>Field
Mapping</span></small></h1> Mapping</span></small></h1>
<div class="Body" style="font-family: helvetica,arial,sans-serif;">This <div class="Body" style="font-family: helvetica,arial,sans-serif;">This
section describes the conversions that occur when transferring data section describes the conversions that occur when transferring data
@ -405,14 +334,13 @@ some general rules apply:</div>
<li> Text fields are truncated to the maximum allowed length on the <li> Text fields are truncated to the maximum allowed length on the
destination platform.</li> destination platform.</li>
<li> Text fields that can contain multiple lines on the Palm device <li> Text fields that can contain multiple lines on the Palm device
but not in Mozilla will be changed to single line entries with each line but not in Mozilla will be changed to single line entries with each
separated by a comma.<br> line separated by a comma.<br>
</li> </li>
<li> Fields that are available in Mozilla but not on the Palm device <li> Fields that are available in Mozilla but not on the Palm device
and vice versa will not be modified during synchronization.</li> and vice versa will not be modified during synchronization.</li>
</ul> </ul>
<div class="Heading1" style="font-family: helvetica,arial,sans-serif;"><a <div class="Heading1" style="font-family: helvetica,arial,sans-serif;"><a name="Categories"></a><b><font size="+1">Categories and Address Books<br>
name="Categories"></a><b><font size="+1">Categories and Address Books<br>
<br> <br>
</font></b></div> </font></b></div>
<div class="Body" style="font-family: helvetica,arial,sans-serif;">The <div class="Body" style="font-family: helvetica,arial,sans-serif;">The
@ -420,8 +348,7 @@ following table describes what happens to categories and address books
during synchronization.<br> during synchronization.<br>
<br> <br>
</div> </div>
<table border="1" cellspacing="0" cellpadding="3" <table border="1" cellspacing="0" cellpadding="3" style="font-family: helvetica,arial,sans-serif;">
style="font-family: helvetica,arial,sans-serif;">
<tbody> <tbody>
<tr> <tr>
<th> <th>
@ -444,8 +371,8 @@ during synchronization.<br>
<td> <td>
<div class="CellBody">New Pilot category created IF there is an <div class="CellBody">New Pilot category created IF there is an
available category.&nbsp; The Pilot can only contain 15 available category.&nbsp; The Pilot can only contain 15
categories.&nbsp; If the maximum has been reached then this address book categories.&nbsp; If the maximum has been reached then this address
will not be synchronized.</div> book will not be synchronized.</div>
</td> </td>
</tr> </tr>
<tr> <tr>
@ -480,8 +407,8 @@ address book remain in the same category. The category is not renamed.<br>
</td> </td>
<td> <td>
<div class="CellBody">A new address book with the same name as <div class="CellBody">A new address book with the same name as
the category will be created in Mozilla.&nbsp; All new records filed in the category will be created in Mozilla.&nbsp; All new records filed
the category will be created in the new address book.</div> in the category will be created in the new address book.</div>
</td> </td>
</tr> </tr>
<tr> <tr>
@ -507,14 +434,12 @@ match the address book it corresponds to.</td>
</td> </td>
<td style="vertical-align: top;">Records in "Unfiled" category<br> <td style="vertical-align: top;">Records in "Unfiled" category<br>
</td> </td>
<td style="vertical-align: top;">Records appear in the Unfiled <td style="vertical-align: top;">Records appear in the Unfiled Mozilla address book.<br>
Mozilla address book.<br>
</td> </td>
</tr> </tr>
</tbody> </tbody>
</table> </table>
<p style="font-family: helvetica,arial,sans-serif;"><a name="Fields"></a><b><font <p style="font-family: helvetica,arial,sans-serif;"><a name="Fields"></a><b><font size="+1">Fields</font></b> </p>
size="+1">Fields</font></b> </p>
<div class="Body" style="font-family: helvetica,arial,sans-serif;">&nbsp; <div class="Body" style="font-family: helvetica,arial,sans-serif;">&nbsp;
<table border="1" cellspacing="0" cellpadding="3"> <table border="1" cellspacing="0" cellpadding="3">
<tbody> <tbody>
@ -694,5 +619,4 @@ Home, Fax, Email, and Mobile are synchronized.</td>
<br style="font-family: helvetica,arial,sans-serif;"> <br style="font-family: helvetica,arial,sans-serif;">
<br> <br>
<br> <br>
</body> </body></html>
</html>