gecko-dev/browser/modules/ContentCrashHandlers.sys.mjs

1161 lines
36 KiB
JavaScript

/* This Source Code Form is subject to the terms of the Mozilla Public
* License, v. 2.0. If a copy of the MPL was not distributed with this
* file, You can obtain one at http://mozilla.org/MPL/2.0/. */
import { AppConstants } from "resource://gre/modules/AppConstants.sys.mjs";
const lazy = {};
ChromeUtils.defineESModuleGetters(lazy, {
BrowserWindowTracker: "resource:///modules/BrowserWindowTracker.sys.mjs",
CrashSubmit: "resource://gre/modules/CrashSubmit.sys.mjs",
E10SUtils: "resource://gre/modules/E10SUtils.sys.mjs",
SessionStore: "resource:///modules/sessionstore/SessionStore.sys.mjs",
clearTimeout: "resource://gre/modules/Timer.sys.mjs",
setTimeout: "resource://gre/modules/Timer.sys.mjs",
});
// We don't process crash reports older than 28 days, so don't bother
// submitting them
const PENDING_CRASH_REPORT_DAYS = 28;
const DAY = 24 * 60 * 60 * 1000; // milliseconds
const DAYS_TO_SUPPRESS = 30;
const MAX_UNSEEN_CRASHED_CHILD_IDS = 20;
const MAX_UNSEEN_CRASHED_SUBFRAME_IDS = 10;
// Time after which we will begin scanning for unsubmitted crash reports
const CHECK_FOR_UNSUBMITTED_CRASH_REPORTS_DELAY_MS = 60 * 10000; // 10 minutes
// This is SIGUSR1 and indicates a user-invoked crash
const EXIT_CODE_CONTENT_CRASHED = 245;
const TABCRASHED_ICON_URI = "chrome://browser/skin/tab-crashed.svg";
const SUBFRAMECRASH_LEARNMORE_URI =
"https://support.mozilla.org/kb/firefox-crashes-troubleshoot-prevent-and-get-help";
/**
* BrowserWeakMap is exactly like a WeakMap, but expects <xul:browser>
* objects only.
*
* Under the hood, BrowserWeakMap keys the map off of the <xul:browser>
* permanentKey. If, however, the browser has never gotten a permanentKey,
* it falls back to keying on the <xul:browser> element itself.
*/
class BrowserWeakMap extends WeakMap {
get(browser) {
if (browser.permanentKey) {
return super.get(browser.permanentKey);
}
return super.get(browser);
}
set(browser, value) {
if (browser.permanentKey) {
return super.set(browser.permanentKey, value);
}
return super.set(browser, value);
}
delete(browser) {
if (browser.permanentKey) {
return super.delete(browser.permanentKey);
}
return super.delete(browser);
}
}
export var TabCrashHandler = {
_crashedTabCount: 0,
childMap: new Map(),
browserMap: new BrowserWeakMap(),
notificationsMap: new Map(),
unseenCrashedChildIDs: [],
pendingSubFrameCrashes: new Map(),
pendingSubFrameCrashesIDs: [],
crashedBrowserQueues: new Map(),
restartRequiredBrowsers: new WeakSet(),
testBuildIDMismatch: false,
get prefs() {
delete this.prefs;
return (this.prefs = Services.prefs.getBranch(
"browser.tabs.crashReporting."
));
},
init() {
if (this.initialized) {
return;
}
this.initialized = true;
Services.obs.addObserver(this, "ipc:content-shutdown");
Services.obs.addObserver(this, "oop-frameloader-crashed");
},
observe(aSubject, aTopic) {
switch (aTopic) {
case "ipc:content-shutdown": {
aSubject.QueryInterface(Ci.nsIPropertyBag2);
if (!aSubject.get("abnormal")) {
return;
}
let childID = aSubject.get("childID");
let dumpID = aSubject.get("dumpID");
// Get and remove the subframe crash info first.
let subframeCrashItem = this.getAndRemoveSubframeCrash(childID);
if (!dumpID) {
Services.telemetry
.getHistogramById("FX_CONTENT_CRASH_DUMP_UNAVAILABLE")
.add(1);
} else if (AppConstants.MOZ_CRASHREPORTER) {
this.childMap.set(childID, dumpID);
// If this is a subframe crash, show the crash notification. Only
// show subframe notifications when there is a minidump available.
if (subframeCrashItem) {
let browsers =
ChromeUtils.nondeterministicGetWeakMapKeys(subframeCrashItem) ||
[];
for (let browserItem of browsers) {
let browser = subframeCrashItem.get(browserItem);
if (browser.isConnected && !browser.ownerGlobal.closed) {
this.showSubFrameNotification(browser, childID, dumpID);
}
}
}
}
if (!this.flushCrashedBrowserQueue(childID)) {
this.unseenCrashedChildIDs.push(childID);
// The elements in unseenCrashedChildIDs will only be removed if
// the tab crash page is shown. However, ipc:content-shutdown might
// be fired for processes for which we'll never show the tab crash
// page - for example, the thumbnailing process. Another case to
// consider is if the user is configured to submit backlogged crash
// reports automatically, and a background tab crashes. In that case,
// we will never show the tab crash page, and never remove the element
// from the list.
//
// Instead of trying to account for all of those cases, we prevent
// this list from getting too large by putting a reasonable upper
// limit on how many childIDs we track. It's unlikely that this
// array would ever get so large as to be unwieldy (that'd be a lot
// or crashes!), but a leak is a leak.
if (
this.unseenCrashedChildIDs.length > MAX_UNSEEN_CRASHED_CHILD_IDS
) {
this.unseenCrashedChildIDs.shift();
}
}
// check for environment affecting crash reporting
let shutdown = Services.env.exists("MOZ_CRASHREPORTER_SHUTDOWN");
if (shutdown) {
dump(
"A content process crashed and MOZ_CRASHREPORTER_SHUTDOWN is " +
"set, shutting down\n"
);
Services.startup.quit(
Ci.nsIAppStartup.eForceQuit,
EXIT_CODE_CONTENT_CRASHED
);
}
break;
}
case "oop-frameloader-crashed": {
let browser = aSubject.ownerElement;
if (!browser) {
return;
}
this.browserMap.set(browser, aSubject.childID);
break;
}
}
},
/**
* This should be called once a content process has finished
* shutting down abnormally. Any tabbrowser browsers that were
* selected at the time of the crash will then be sent to
* the crashed tab page.
*
* @param childID (int)
* The childID of the content process that just crashed.
* @returns boolean
* True if one or more browsers were sent to the tab crashed
* page.
*/
flushCrashedBrowserQueue(childID) {
let browserQueue = this.crashedBrowserQueues.get(childID);
if (!browserQueue) {
return false;
}
this.crashedBrowserQueues.delete(childID);
let sentBrowser = false;
for (let weakBrowser of browserQueue) {
let browser = weakBrowser.get();
if (browser) {
if (
this.restartRequiredBrowsers.has(browser) ||
this.testBuildIDMismatch
) {
this.sendToRestartRequiredPage(browser);
} else {
this.sendToTabCrashedPage(browser);
}
sentBrowser = true;
}
}
return sentBrowser;
},
/**
* Called by a tabbrowser when it notices that its selected browser
* has crashed. This will queue the browser to show the tab crash
* page once the content process has finished tearing down.
*
* @param browser (<xul:browser>)
* The selected browser that just crashed.
* @param restartRequired (bool)
* Whether or not a browser restart is required to recover.
*/
onSelectedBrowserCrash(browser, restartRequired) {
if (!browser.isRemoteBrowser) {
console.error("Selected crashed browser is not remote.");
return;
}
if (!browser.frameLoader) {
console.error("Selected crashed browser has no frameloader.");
return;
}
let childID = browser.frameLoader.childID;
let browserQueue = this.crashedBrowserQueues.get(childID);
if (!browserQueue) {
browserQueue = [];
this.crashedBrowserQueues.set(childID, browserQueue);
}
// It's probably unnecessary to store this browser as a
// weak reference, since the content process should complete
// its teardown in the same tick of the event loop, and then
// this queue will be flushed. The weak reference is to avoid
// leaking browsers in case anything goes wrong during this
// teardown process.
browserQueue.push(Cu.getWeakReference(browser));
if (restartRequired) {
this.restartRequiredBrowsers.add(browser);
}
// In the event that the content process failed to launch, then
// the childID will be 0. In that case, we will never receive
// a dumpID nor an ipc:content-shutdown observer notification,
// so we should flush the queue for childID 0 immediately.
if (childID == 0) {
this.flushCrashedBrowserQueue(0);
}
},
/**
* Called by a tabbrowser when it notices that a background browser
* has crashed. This will flip its remoteness to non-remote, and attempt
* to revive the crashed tab so that upon selection the tab either shows
* an error page, or automatically restores.
*
* @param browser (<xul:browser>)
* The background browser that just crashed.
* @param restartRequired (bool)
* Whether or not a browser restart is required to recover.
*/
onBackgroundBrowserCrash(browser, restartRequired) {
if (restartRequired) {
this.restartRequiredBrowsers.add(browser);
}
let gBrowser = browser.getTabBrowser();
let tab = gBrowser.getTabForBrowser(browser);
gBrowser.updateBrowserRemoteness(browser, {
remoteType: lazy.E10SUtils.NOT_REMOTE,
});
lazy.SessionStore.reviveCrashedTab(tab);
},
/**
* Called when a subframe crashes. If the dump is available, shows a subframe
* crashed notification, otherwise waits for one to be available.
*
* @param browser (<xul:browser>)
* The browser containing the frame that just crashed.
* @param childId
* The id of the process that just crashed.
*/
async onSubFrameCrash(browser, childID) {
if (!AppConstants.MOZ_CRASHREPORTER) {
return;
}
// If a crash dump is available, use it. Otherwise, add the child id to the pending
// subframe crashes list, and wait for the crash "ipc:content-shutdown" notification
// to get the minidump. If it never arrives, don't show the notification.
let dumpID = this.childMap.get(childID);
if (dumpID) {
this.showSubFrameNotification(browser, childID, dumpID);
} else {
let item = this.pendingSubFrameCrashes.get(childID);
if (!item) {
item = new BrowserWeakMap();
this.pendingSubFrameCrashes.set(childID, item);
// Add the childID to an array that only has room for MAX_UNSEEN_CRASHED_SUBFRAME_IDS
// items. If there is no more room, pop the oldest off and remove it. This technique
// is used instead of a timeout.
if (
this.pendingSubFrameCrashesIDs.length >=
MAX_UNSEEN_CRASHED_SUBFRAME_IDS
) {
let idToDelete = this.pendingSubFrameCrashesIDs.shift();
this.pendingSubFrameCrashes.delete(idToDelete);
}
this.pendingSubFrameCrashesIDs.push(childID);
}
item.set(browser, browser);
}
},
/**
* Given a childID, retrieve the subframe crash info for it
* from the pendingSubFrameCrashes map. The data is removed
* from the map and returned.
*
* @param childID number
* childID of the content that crashed.
* @returns subframe crash info added by previous call to onSubFrameCrash.
*/
getAndRemoveSubframeCrash(childID) {
let item = this.pendingSubFrameCrashes.get(childID);
if (item) {
this.pendingSubFrameCrashes.delete(childID);
let idx = this.pendingSubFrameCrashesIDs.indexOf(childID);
if (idx >= 0) {
this.pendingSubFrameCrashesIDs.splice(idx, 1);
}
}
return item;
},
/**
* Called to indicate that a subframe within a browser has crashed. A notification
* bar will be shown.
*
* @param browser (<xul:browser>)
* The browser containing the frame that just crashed.
* @param childId
* The id of the process that just crashed.
* @param dumpID
* Minidump id of the crash.
*/
async showSubFrameNotification(browser, childID, dumpID) {
let gBrowser = browser.getTabBrowser();
let notificationBox = gBrowser.getNotificationBox(browser);
const value = "subframe-crashed";
let notification = notificationBox.getNotificationWithValue(value);
if (notification) {
// Don't show multiple notifications for a browser.
return;
}
let closeAllNotifications = () => {
// Close all other notifications on other tabs that might
// be open for the same crashed process.
let existingItem = this.notificationsMap.get(childID);
if (existingItem) {
for (let notif of existingItem.slice()) {
notif.close();
}
}
};
gBrowser.ownerGlobal.MozXULElement.insertFTLIfNeeded(
"browser/contentCrash.ftl"
);
let buttons = [
{
"l10n-id": "crashed-subframe-learnmore-link",
popup: null,
link: SUBFRAMECRASH_LEARNMORE_URI,
},
{
"l10n-id": "crashed-subframe-submit",
popup: null,
callback: async () => {
if (dumpID) {
UnsubmittedCrashHandler.submitReports(
[dumpID],
lazy.CrashSubmit.SUBMITTED_FROM_CRASH_TAB
);
}
closeAllNotifications();
},
},
];
notification = await notificationBox.appendNotification(
value,
{
label: { "l10n-id": "crashed-subframe-message" },
image: TABCRASHED_ICON_URI,
priority: notificationBox.PRIORITY_INFO_MEDIUM,
eventCallback: eventName => {
if (eventName == "disconnected") {
let existingItem = this.notificationsMap.get(childID);
if (existingItem) {
let idx = existingItem.indexOf(notification);
if (idx >= 0) {
existingItem.splice(idx, 1);
}
if (!existingItem.length) {
this.notificationsMap.delete(childID);
}
}
} else if (eventName == "dismissed") {
if (dumpID) {
lazy.CrashSubmit.ignore(dumpID);
this.childMap.delete(childID);
}
closeAllNotifications();
}
},
},
buttons
);
let existingItem = this.notificationsMap.get(childID);
if (existingItem) {
existingItem.push(notification);
} else {
this.notificationsMap.set(childID, [notification]);
}
},
/**
* This method is exposed for SessionStore to call if the user selects
* a tab which will restore on demand. It's possible that the tab
* is in this state because it recently crashed. If that's the case, then
* it's also possible that the user has not seen the tab crash page for
* that particular crash, in which case, we might show it to them instead
* of restoring the tab.
*
* @param browser (<xul:browser>)
* A browser from a browser tab that the user has just selected
* to restore on demand.
* @returns (boolean)
* True if TabCrashHandler will send the user to the tab crash
* page instead.
*/
willShowCrashedTab(browser) {
let childID = this.browserMap.get(browser);
// We will only show the tab crash page if:
// 1) We are aware that this browser crashed
// 2) We know we've never shown the tab crash page for the
// crash yet
// 3) The user is not configured to automatically submit backlogged
// crash reports. If they are, we'll send the crash report
// immediately.
if (childID && this.unseenCrashedChildIDs.includes(childID)) {
if (UnsubmittedCrashHandler.autoSubmit) {
let dumpID = this.childMap.get(childID);
if (dumpID) {
UnsubmittedCrashHandler.submitReports(
[dumpID],
lazy.CrashSubmit.SUBMITTED_FROM_AUTO
);
}
} else {
this.sendToTabCrashedPage(browser);
return true;
}
} else if (childID === 0) {
if (this.restartRequiredBrowsers.has(browser)) {
this.sendToRestartRequiredPage(browser);
} else {
this.sendToTabCrashedPage(browser);
}
return true;
}
return false;
},
sendToRestartRequiredPage(browser) {
let uri = browser.currentURI;
let gBrowser = browser.getTabBrowser();
let tab = gBrowser.getTabForBrowser(browser);
// The restart required page is non-remote by default.
gBrowser.updateBrowserRemoteness(browser, {
remoteType: lazy.E10SUtils.NOT_REMOTE,
});
browser.docShell.displayLoadError(Cr.NS_ERROR_BUILDID_MISMATCH, uri, null);
tab.setAttribute("crashed", true);
gBrowser.tabContainer.updateTabIndicatorAttr(tab);
// Make sure to only count once even if there are multiple windows
// that will all show about:restartrequired.
if (this._crashedTabCount == 1) {
Services.telemetry.scalarAdd("dom.contentprocess.buildID_mismatch", 1);
}
},
/**
* We show a special page to users when a normal browser tab has crashed.
* This method should be called to send a browser to that page once the
* process has completely closed.
*
* @param browser (<xul:browser>)
* The browser that has recently crashed.
*/
sendToTabCrashedPage(browser) {
let title = browser.contentTitle;
let uri = browser.currentURI;
let gBrowser = browser.getTabBrowser();
let tab = gBrowser.getTabForBrowser(browser);
// The tab crashed page is non-remote by default.
gBrowser.updateBrowserRemoteness(browser, {
remoteType: lazy.E10SUtils.NOT_REMOTE,
});
browser.setAttribute("crashedPageTitle", title);
browser.docShell.displayLoadError(Cr.NS_ERROR_CONTENT_CRASHED, uri, null);
browser.removeAttribute("crashedPageTitle");
tab.setAttribute("crashed", true);
gBrowser.tabContainer.updateTabIndicatorAttr(tab);
},
/**
* Submits a crash report from about:tabcrashed, if the crash
* reporter is enabled and a crash report can be found.
*
* @param browser
* The <xul:browser> that the report was sent from.
* @param message
* Message data with the following properties:
*
* includeURL (bool):
* Whether to include the URL that the user was on
* in the crashed tab before the crash occurred.
* URL (String)
* The URL that the user was on in the crashed tab
* before the crash occurred.
* comments (String):
* Any additional comments from the user.
*
* Note that it is expected that all properties are set,
* even if they are empty.
*/
maybeSendCrashReport(browser, message) {
if (!AppConstants.MOZ_CRASHREPORTER) {
return;
}
if (!message.data.hasReport) {
// There was no report, so nothing to do.
return;
}
if (message.data.autoSubmit) {
// The user has opted in to autosubmitted backlogged
// crash reports in the future.
UnsubmittedCrashHandler.autoSubmit = true;
}
let childID = this.browserMap.get(browser);
let dumpID = this.childMap.get(childID);
if (!dumpID) {
return;
}
if (!message.data.sendReport) {
Services.telemetry
.getHistogramById("FX_CONTENT_CRASH_NOT_SUBMITTED")
.add(1);
this.prefs.setBoolPref("sendReport", false);
return;
}
// eslint-disable-next-line no-shadow
let { includeURL, comments, URL } = message.data;
let extraExtraKeyVals = {
Comments: comments,
URL,
};
// For the entries in extraExtraKeyVals, we only want to submit the
// extra data values where they are not the empty string.
for (let key in extraExtraKeyVals) {
let val = extraExtraKeyVals[key].trim();
if (!val) {
delete extraExtraKeyVals[key];
}
}
// URL is special, since it's already been written to extra data by
// default. In order to make sure we don't send it, we overwrite it
// with the empty string.
if (!includeURL) {
extraExtraKeyVals.URL = "";
}
lazy.CrashSubmit.submit(dumpID, lazy.CrashSubmit.SUBMITTED_FROM_CRASH_TAB, {
recordSubmission: true,
extraExtraKeyVals,
}).catch(console.error);
this.prefs.setBoolPref("sendReport", true);
this.prefs.setBoolPref("includeURL", includeURL);
this.childMap.set(childID, null); // Avoid resubmission.
this.removeSubmitCheckboxesForSameCrash(childID);
},
removeSubmitCheckboxesForSameCrash(childID) {
for (let window of Services.wm.getEnumerator("navigator:browser")) {
if (!window.gMultiProcessBrowser) {
continue;
}
for (let browser of window.gBrowser.browsers) {
if (browser.isRemoteBrowser) {
continue;
}
let doc = browser.contentDocument;
if (!doc.documentURI.startsWith("about:tabcrashed")) {
continue;
}
if (this.browserMap.get(browser) == childID) {
this.browserMap.delete(browser);
browser.sendMessageToActor("CrashReportSent", {}, "AboutTabCrashed");
}
}
}
},
/**
* Process a crashed tab loaded into a browser.
*
* @param browser
* The <xul:browser> containing the page that crashed.
* @returns crash data
* Message data containing information about the crash.
*/
onAboutTabCrashedLoad(browser) {
this._crashedTabCount++;
let window = browser.ownerGlobal;
// Reset the zoom for the tabcrashed page.
window.ZoomManager.setZoomForBrowser(browser, 1);
let childID = this.browserMap.get(browser);
let index = this.unseenCrashedChildIDs.indexOf(childID);
if (index != -1) {
this.unseenCrashedChildIDs.splice(index, 1);
}
let dumpID = this.getDumpID(browser);
if (!dumpID) {
return {
hasReport: false,
};
}
let requestAutoSubmit = !UnsubmittedCrashHandler.autoSubmit;
let sendReport = this.prefs.getBoolPref("sendReport");
let includeURL = this.prefs.getBoolPref("includeURL");
let data = {
hasReport: true,
sendReport,
includeURL,
requestAutoSubmit,
};
return data;
},
onAboutTabCrashedUnload(browser) {
if (!this._crashedTabCount) {
console.error("Can not decrement crashed tab count to below 0");
return;
}
this._crashedTabCount--;
let childID = this.browserMap.get(browser);
// Make sure to only count once even if there are multiple windows
// that will all show about:tabcrashed.
if (this._crashedTabCount == 0 && childID) {
Services.telemetry
.getHistogramById("FX_CONTENT_CRASH_NOT_SUBMITTED")
.add(1);
}
},
/**
* For some <xul:browser>, return a crash report dump ID for that browser
* if we have been informed of one. Otherwise, return null.
*
* @param browser (<xul:browser)
* The browser to try to get the dump ID for
* @returns dumpID (String)
*/
getDumpID(browser) {
if (!AppConstants.MOZ_CRASHREPORTER) {
return null;
}
return this.childMap.get(this.browserMap.get(browser));
},
/**
* This is intended for TESTING ONLY. It returns the amount of
* content processes that have crashed such that we're still waiting
* for dump IDs for their crash reports.
*
* For our automated tests, accessing the crashed content process
* count helps us test the behaviour when content processes crash due
* to launch failure, since in those cases we should not increase the
* crashed browser queue (since we never receive dump IDs for launch
* failures).
*/
get queuedCrashedBrowsers() {
return this.crashedBrowserQueues.size;
},
};
/**
* This component is responsible for scanning the pending
* crash report directory for reports, and (if enabled), to
* prompt the user to submit those reports. It might also
* submit those reports automatically without prompting if
* the user has opted in.
*/
export var UnsubmittedCrashHandler = {
get prefs() {
delete this.prefs;
return (this.prefs = Services.prefs.getBranch(
"browser.crashReports.unsubmittedCheck."
));
},
get enabled() {
return this.prefs.getBoolPref("enabled");
},
// showingNotification is set to true once a notification
// is successfully shown, and then set back to false if
// the notification is dismissed by an action by the user.
showingNotification: false,
// suppressed is true if we've determined that we've shown
// the notification too many times across too many days without
// user interaction, so we're suppressing the notification for
// some number of days. See the documentation for
// shouldShowPendingSubmissionsNotification().
suppressed: false,
_checkTimeout: null,
log: null,
init() {
if (this.initialized) {
return;
}
this.initialized = true;
this.log = console.createInstance({
prefix: "UnsubmittedCrashHandler",
maxLogLevel: this.prefs.getStringPref("loglevel", "Error"),
});
// UnsubmittedCrashHandler can be initialized but still be disabled.
// This is intentional, as this makes simulating UnsubmittedCrashHandler's
// reactions to browser startup and shutdown easier in test automation.
//
// UnsubmittedCrashHandler, when initialized but not enabled, is inert.
if (this.enabled) {
if (this.prefs.prefHasUserValue("suppressUntilDate")) {
if (this.prefs.getCharPref("suppressUntilDate") > this.dateString()) {
// We'll be suppressing any notifications until after suppressedDate,
// so there's no need to do anything more.
this.suppressed = true;
this.log.debug("suppressing crash handler due to suppressUntilDate");
return;
}
// We're done suppressing, so we don't need this pref anymore.
this.prefs.clearUserPref("suppressUntilDate");
}
Services.obs.addObserver(this, "profile-before-change");
} else {
this.log.debug("not enabled");
}
},
uninit() {
if (!this.initialized) {
return;
}
this.initialized = false;
this.log = null;
if (this._checkTimeout) {
lazy.clearTimeout(this._checkTimeout);
this._checkTimeout = null;
}
if (!this.enabled) {
return;
}
if (this.suppressed) {
this.suppressed = false;
// No need to do any more clean-up, since we were suppressed.
return;
}
if (this.showingNotification) {
this.prefs.setBoolPref("shutdownWhileShowing", true);
this.showingNotification = false;
}
Services.obs.removeObserver(this, "profile-before-change");
},
observe(subject, topic) {
switch (topic) {
case "profile-before-change": {
this.uninit();
break;
}
}
},
scheduleCheckForUnsubmittedCrashReports() {
this._checkTimeout = lazy.setTimeout(() => {
Services.tm.idleDispatchToMainThread(() => {
this.checkForUnsubmittedCrashReports();
});
}, CHECK_FOR_UNSUBMITTED_CRASH_REPORTS_DELAY_MS);
},
/**
* Scans the profile directory for unsubmitted crash reports
* within the past PENDING_CRASH_REPORT_DAYS days. If it
* finds any, it will, if necessary, attempt to open a notification
* bar to prompt the user to submit them.
*
* @returns Promise
* Resolves with the <xul:notification> after it tries to
* show a notification on the most recent browser window.
* If a notification cannot be shown, will resolve with null.
*/
async checkForUnsubmittedCrashReports() {
if (!this.enabled || this.suppressed) {
return null;
}
this.log.debug("checking for unsubmitted crash reports");
let dateLimit = new Date();
dateLimit.setDate(dateLimit.getDate() - PENDING_CRASH_REPORT_DAYS);
let reportIDs = [];
try {
reportIDs = await lazy.CrashSubmit.pendingIDs(dateLimit);
} catch (e) {
this.log.error(e);
return null;
}
if (reportIDs.length) {
this.log.debug("found ", reportIDs.length, " unsubmitted crash reports");
Glean.crashSubmission.pending.add(reportIDs.length);
if (this.autoSubmit) {
this.log.debug("auto submitted crash reports");
this.submitReports(reportIDs, lazy.CrashSubmit.SUBMITTED_FROM_AUTO);
} else if (this.shouldShowPendingSubmissionsNotification()) {
return this.showPendingSubmissionsNotification(reportIDs);
}
}
return null;
},
/**
* Returns true if the notification should be shown.
* shouldShowPendingSubmissionsNotification makes this decision
* by looking at whether or not the user has seen the notification
* over several days without ever interacting with it. If this occurs
* too many times, we suppress the notification for DAYS_TO_SUPPRESS
* days.
*
* @returns bool
*/
shouldShowPendingSubmissionsNotification() {
if (!this.prefs.prefHasUserValue("shutdownWhileShowing")) {
return true;
}
let shutdownWhileShowing = this.prefs.getBoolPref("shutdownWhileShowing");
this.prefs.clearUserPref("shutdownWhileShowing");
if (!this.prefs.prefHasUserValue("lastShownDate")) {
// This isn't expected, but we're being defensive here. We'll
// opt for showing the notification in this case.
return true;
}
let lastShownDate = this.prefs.getCharPref("lastShownDate");
if (this.dateString() > lastShownDate && shutdownWhileShowing) {
// We're on a newer day then when we last showed the
// notification without closing it. We don't want to do
// this too many times, so we'll decrement a counter for
// this situation. Too many of these, and we'll assume the
// user doesn't know or care about unsubmitted notifications,
// and we'll suppress the notification for a while.
let chances = this.prefs.getIntPref("chancesUntilSuppress");
if (--chances < 0) {
// We're out of chances!
this.prefs.clearUserPref("chancesUntilSuppress");
// We'll suppress for DAYS_TO_SUPPRESS days.
let suppressUntil = this.dateString(
new Date(Date.now() + DAY * DAYS_TO_SUPPRESS)
);
this.prefs.setCharPref("suppressUntilDate", suppressUntil);
return false;
}
this.prefs.setIntPref("chancesUntilSuppress", chances);
}
return true;
},
/**
* Given an array of unsubmitted crash report IDs, try to open
* up a notification asking the user to submit them.
*
* @param reportIDs (Array<string>)
* The Array of report IDs to offer the user to send.
* @returns The <xul:notification> if one is shown. null otherwise.
*/
async showPendingSubmissionsNotification(reportIDs) {
if (!reportIDs.length) {
return null;
}
this.log.debug("showing pending submissions notification");
let notification = await this.show({
notificationID: "pending-crash-reports",
reportIDs,
onAction: () => {
this.showingNotification = false;
},
});
if (notification) {
this.showingNotification = true;
this.prefs.setCharPref("lastShownDate", this.dateString());
}
return notification;
},
/**
* Returns a string representation of a Date in the format
* YYYYMMDD.
*
* @param someDate (Date, optional)
* The Date to convert to the string. If not provided,
* defaults to today's date.
* @returns String
*/
dateString(someDate = new Date()) {
let year = String(someDate.getFullYear()).padStart(4, "0");
let month = String(someDate.getMonth() + 1).padStart(2, "0");
let day = String(someDate.getDate()).padStart(2, "0");
return year + month + day;
},
/**
* Attempts to show a notification bar to the user in the most
* recent browser window asking them to submit some crash report
* IDs. If a notification cannot be shown (for example, there
* is no browser window), this method exits silently.
*
* The notification will allow the user to submit their crash
* reports. If the user dismissed the notification, the crash
* reports will be marked to be ignored (though they can
* still be manually submitted via about:crashes).
*
* @param JS Object
* An Object with the following properties:
*
* notificationID (string)
* The ID for the notification to be opened.
*
* reportIDs (Array<string>)
* The array of report IDs to offer to the user.
*
* onAction (function, optional)
* A callback to fire once the user performs an
* action on the notification bar (this includes
* dismissing the notification).
*
* @returns The <xul:notification> if one is shown. null otherwise.
*/
show({ notificationID, reportIDs, onAction }) {
let chromeWin = lazy.BrowserWindowTracker.getTopWindow();
if (!chromeWin) {
// Can't show a notification in this case. We'll hopefully
// get another opportunity to have the user submit their
// crash reports later.
return null;
}
let notification =
chromeWin.gNotificationBox.getNotificationWithValue(notificationID);
if (notification) {
return null;
}
chromeWin.MozXULElement.insertFTLIfNeeded("browser/contentCrash.ftl");
let buttons = [
{
"l10n-id": "pending-crash-reports-send",
callback: () => {
this.submitReports(
reportIDs,
lazy.CrashSubmit.SUBMITTED_FROM_INFOBAR
);
if (onAction) {
onAction();
}
},
},
{
"l10n-id": "pending-crash-reports-always-send",
callback: () => {
this.autoSubmit = true;
this.submitReports(
reportIDs,
lazy.CrashSubmit.SUBMITTED_FROM_INFOBAR
);
if (onAction) {
onAction();
}
},
},
{
"l10n-id": "pending-crash-reports-view-all",
callback() {
chromeWin.openTrustedLinkIn("about:crashes", "tab");
return true;
},
},
];
let eventCallback = eventType => {
if (eventType == "dismissed") {
// The user intentionally dismissed the notification,
// which we interpret as meaning that they don't care
// to submit the reports. We'll ignore these particular
// reports going forward.
reportIDs.forEach(function (reportID) {
lazy.CrashSubmit.ignore(reportID);
});
if (onAction) {
onAction();
}
}
};
return chromeWin.gNotificationBox.appendNotification(
notificationID,
{
label: {
"l10n-id": "pending-crash-reports-message",
"l10n-args": { reportCount: reportIDs.length },
},
image: TABCRASHED_ICON_URI,
priority: chromeWin.gNotificationBox.PRIORITY_INFO_HIGH,
eventCallback,
},
buttons
);
},
get autoSubmit() {
return Services.prefs.getBoolPref(
"browser.crashReports.unsubmittedCheck.autoSubmit2"
);
},
set autoSubmit(val) {
Services.prefs.setBoolPref(
"browser.crashReports.unsubmittedCheck.autoSubmit2",
val
);
},
/**
* Attempt to submit reports to the crash report server.
*
* @param reportIDs (Array<string>)
* The array of reportIDs to submit.
* @param submittedFrom (string)
* One of the CrashSubmit.SUBMITTED_FROM_* constants representing
* how this crash was submitted.
*/
submitReports(reportIDs, submittedFrom) {
this.log.debug(
"submitting ",
reportIDs.length,
" reports from ",
submittedFrom
);
for (let reportID of reportIDs) {
lazy.CrashSubmit.submit(reportID, submittedFrom).catch(
this.log.error.bind(this.log)
);
}
},
};