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324 lines
13 KiB
Plaintext
324 lines
13 KiB
Plaintext
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Netscape Communicator Installation Guide
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Please read or print this document before installing Communicator.
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To print this document, open it in Notepad or another word processor
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and then choose the Print command on the File menu.
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This guide covers:
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* What's in Communicator
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* System requirements
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* Installation instructions
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* Installation notes
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* Account Setup notes
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* Troubleshooting
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* Viewing the release notes
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* Where to get more information
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=============================================================
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Welcome to Netscape Communicator
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Netscape Communicator includes all the software you need
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to get started on the Internet:
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* Netscape Communicator, a suite of
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Internet software that lets you explore the World Wide Web,
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send and receive email, read online newsgroups, and more.
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* Account Setup, a program that lets you set up an Internet account
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so you can get connected to the World Wide Web right away. If you
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already have an Internet account, Account Setup lets you set up
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Communicator so that it can use your existing account.
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* Complete online documentation and Help.
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To use Communicator, follow these steps:
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1. Install Communicator according to the
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instructions provided in this document.
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2. Use Account Setup to create an Internet account. Account
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Setup can help you create an account with an Internet service
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provider right away. If you already have an Internet account,
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you can use Account Setup to set up Communicator to use your
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existing account.
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3. Connect to your account and explore the World Wide Web.
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Before you begin, make sure your computer meets the system
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requirements described in the next section.
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System Requirements
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To use Communicator, your computer must meet the
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system requirements described in this section.
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* An IBM-compatible computer with the following:
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- Windows 95, Windows 98, or Windows NT 4.0 (or later) operating system
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- A 486/66 (or faster) processor
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- 25 MB to 35 MB of free hard-disk space
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- 16 MB of RAM or greater
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- 256-color (or better) display
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- A CD-ROM drive
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* An internal or external modem with a data-transfer rate of
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14.4 kbps or faster (28.8 kpbs or greater recommended) (check your modem
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documentation to find out your modem's speed).
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* Access to a telephone line to connect to the Internet;
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almost any phone line will do. You can even connect from
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hotel rooms or, in some countries, from pay phones.
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Installation Instructions
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1. Close all open applications.
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2. Place the Netscape Communicator CD in your CD-ROM drive.
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The Installer screen appears.
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3. Click the Install Communicator button. The Installer
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launches.
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4. Choose a set-up type:
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- Typical (recommended). This choice installs all the
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software you need for typical Internet use.
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- Custom. This choice lets you install all of Netscape
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Communicator or individual modules. If you're
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connecting to the Internet using a local area network
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(LAN), you might also choose Custom. Check with your
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network administrator.
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5. Click Next to move through the remaining Installer
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screens.
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6. After completing the installation, restart your computer.
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Installation Notes
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* The Netscape Audio Plug-in will only work if you have a
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sound card installed and configured properly. It will not
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work with the PC speaker driver. Please check your sound
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card manual to configure the sound card.
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* Netscape strongly recommends that you install the latest
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version of Microsoft Dial-Up Networking (version 1.2) on your computer.
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You should update your Dial-Up Networking software as soon as
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you've installed Communicator and are connected to the Internet.
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To update your Dial-Up Networking software, go to
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http://www.microsoft.com/windows95/info/dialup.htm
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and follow the instructions to download and install
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version 1.2 of Dial-Up Networking.
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Account Setup Notes
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When using Account Setup, if you get the error message
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"The server does not have a DNS entry" while attempting to connect to an
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Internet Service Provider to create an Internet account, you
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may need to install the latest version of Windows Dial-Up Networking
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software, version 1.2.
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You can download version 1.2 of Dial-Up Networking by starting
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Netscape Navigator and going to this location:
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http://www.microsoft.com/windows95/info/dialup.htm.
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=============================================================
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Troubleshooting
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In most cases, installing Communicator and connecting to the Internet
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will go smoothly. If you do encounter difficulties, however, use the
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information in this section.
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--------------------------------------------------------------------
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Not enough hard-disk space to install Communicator
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--------------------------------------------------------------------
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Communicator requires 25-35 MB of free hard-disk space. To reclaim
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unused hard-disk space, follow these steps:
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1. Double-click the Recycle Bin icon on your desktop.
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2. From the File menu, choose Empty Recycle Bin.
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If you still don't have enough free hard-disk space, delete any
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large files you no longer need, or copy them to diskettes or
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some other type of removable storage device.
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--------------------------------------------------------------------
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Starting Account Setup
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--------------------------------------------------------------------
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To start Account Setup, from the Start menu, choose Programs, then
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choose Netscape Communicator. From the submenu, choose Account Setup.
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Trouble creating a new Internet account
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If you are having trouble using Account Setup to create a new Internet
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account, review the following points and try again. If Account Setup
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gives you a message that says Connection Error, read the explanation on
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the screen and refer to the appropriate troubleshooting topic in this
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section. Here are some general tips:
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*Make sure your modem is installed, connected properly to your computer
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and phone line, and turned on.
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*Verify that the correct modem type is selected in the Your Modem screen.
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Look in your modem's documentation to confirm its manufacturer and model
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name. If your modem is not listed in the Your Modem screen, choose Generic
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and your modem's speed (for example, 28.8 kbps). Also, make sure that you
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have selected the port to which your modem is actually connected.
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*If you need to use special dialing prefixes or codes to turn off call
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waiting or to access an outside line before dialing, be sure that you have
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entered the information correctly in the Dialing Settings for Your Location
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screen in Account Setup.
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*Try connecting again. When you connect, follow the directions on the screen
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for establishing an Internet account.
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*The Internet Account Server or the ISP's server might be busy.
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Try connecting again later.
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Trouble with your modem
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If Account Setup tells you that there is a problem with your modem,
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or if your modem won't dial, the problem is probably easy to correct.
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Here are some general tips:
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*Verify that the power switch of your modem is on. You might even turn
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the modem off and then on again, just to make sure.
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*Check the Your Modem screen in Account Setup. See your modem's
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documentation to confirm its manufacturer and model name. If your modem
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is not listed in the Your Modem screen in Account Setup, choose Generic
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and your modem's speed (for example, 28.8 kbps). Also, make sure that
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you have selected the port to which your modem is actually connected.
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*Make sure that your modem is connected properly. See your modem's
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documentation for details. In general, for external modems, one cable
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goes from the modem to the telephone wall jack, another cable goes from
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the modem to the telephone itself, and a third cable goes from the modem
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to the back of the computer, usually into the modem port (the modem port
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is marked by a telephone icon). On some modems, a power cord reaches from
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the modem to the wall power socket. Make sure all cables and the power
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cord are firmly plugged in.
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*Verify that your modem was installed properly. Some modems include special
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software that needs to be installed on your computer. If you are not sure
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about whether your modem includes special software, see the modem's
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documentation. If you aren't sure whether the software is present on
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your computer, reinstall the software according to the manufacturer's
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instructions.
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*See Windows online help for more modem troubleshooting tips.
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No dial tone on the telephone line
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If you use a voice messaging system provided by a phone company
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and your modem uses your regular phone line, you might need to get your
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messages before you can connect to your Internet account.
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Some voice messaging systems alert you to the fact that you have
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new messages by changing the ordinary dial tone of your phone to
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a fast dial tone (an on-off-on-off dial tone). When this happens,
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your modem, unable to detect an ordinary dial tone, can't dial out.
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The solution is to get your new messages. When you have heard and
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acted on all of your new messages, your normal, continuous dial tone
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will be restored and you can connect to the Internet.
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Pick up the receiver of your phone and see if you can hear the dial tone.
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If you can't, then another telephone on the same line might be off the hook,
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or there might be something wrong with your telephone line. Make sure that
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your phone line is plugged into your modem.
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The Internet Account Server connection is cut off
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Your phone line might have a service, such as call waiting, that is
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interrupting your phone call. In Account Setup, make sure you've entered
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the characters that turn off call waiting. (If you are not sure how to
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turn off call waiting, contact your local telephone company or operator.)
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It is also possible that you were disconnected automatically because
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your computer was idle for a certain length of time. Try reconnecting
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from Account Setup. Another possibility is that your modem is trying to
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transfer data too fast. Make sure you specified the right type of modem
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in Account Setup and reconnect. To change the modem or call waiting
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settings you entered in Account Setup, you must exit from Account Setup
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and start it again.
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=============================================================
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Viewing the Release Notes
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=============================================================
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To review the release notes for Communicator,
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start Communicator and choose Release Notes from the Help
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menu. Alternatively, you can type the following URL into the
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Location field of the Netscape Navigator window:
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http://www.netscape.com/eng/mozilla/4.0/relnotes/due-4_0.html
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=============================================================
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Where to Get More Information
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=============================================================
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Communicator's Reference Library provides access to online
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information that supplements Communicator's built-in help.
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To open the Reference Library, start Communicator and choose
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Reference Library from the Help menu. You don't need to be
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connected to the Internet to view this information.
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=============================================================
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Netscape Communicator is subject to the terms detailed in the license
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agreement accompanying it.
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Bitstream's Prima Sans Roman, Prima Sans Bold,Prima Sans
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Oblique, and Prima Sans Bold Oblique fonts have been installed
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on your machine and are for one user only.
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Bitstream grants to you only, the non-exclusive,
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nontransferable right to use and display the Bitstream's Prima
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Sans fonts on a single system only. The Bitstream Product and
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the accompanying materials are copyrighted and contain
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proprietary information and trade secrets of Bitstream.
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Unauthorized copying of the Bitstream product even if modified,
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merged, or included with other software, or of the written
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materials, is expressly forbidden.
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