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[GH-ISSUE #170] ConnectionError: HTTPSConnectionPool(host='openaipublic.blob.core.windows.net') #110

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opened 2026-02-22 18:17:56 -05:00 by yindo · 1 comment
yindo commented 2026-02-22 18:17:56 -05:00
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Originally created by @sasi143 on GitHub (Aug 2, 2023).
Original GitHub issue: https://github.com/Mintplex-Labs/anything-llm/issues/170

Unable to communicate with openAI service

anything-llm | Traceback (most recent call last):
anything-llm | File "/app/collector/v-env/lib/python3.10/site-packages/gunicorn/arbiter.py", line 589, in spawn_worker
anything-llm | worker.init_process()
anything-llm | File "/app/collector/v-env/lib/python3.10/site-packages/gunicorn/workers/base.py", line 134, in init_process
anything-llm | self.load_wsgi()
anything-llm | File "/app/collector/v-env/lib/python3.10/site-packages/gunicorn/workers/base.py", line 146, in load_wsgi
anything-llm | self.wsgi = self.app.wsgi()
anything-llm | File "/app/collector/v-env/lib/python3.10/site-packages/gunicorn/app/base.py", line 67, in wsgi
anything-llm | self.callable = self.load()
anything-llm | File "/app/collector/v-env/lib/python3.10/site-packages/gunicorn/app/wsgiapp.py", line 58, in load
anything-llm | return self.load_wsgiapp()
anything-llm | File "/app/collector/v-env/lib/python3.10/site-packages/gunicorn/app/wsgiapp.py", line 48, in load_wsgiapp
anything-llm | return util.import_app(self.app_uri)
anything-llm | File "/app/collector/v-env/lib/python3.10/site-packages/gunicorn/util.py", line 359, in import_app
anything-llm | mod = importlib.import_module(module)
anything-llm | File "/usr/lib/python3.10/importlib/__init__.py", line 126, in import_module
anything-llm | return _bootstrap._gcd_import(name[level:], package, level)
anything-llm | File "", line 1050, in _gcd_import
anything-llm | File "", line 1027, in _find_and_load
anything-llm | File "", line 1006, in _find_and_load_unlocked
anything-llm | File "", line 688, in _load_unlocked
anything-llm | File "", line 883, in exec_module
anything-llm | File "", line 241, in _call_with_frames_removed
anything-llm | File "/app/collector/wsgi.py", line 1, in
anything-llm | from api import api
anything-llm | File "/app/collector/api.py", line 2, in
anything-llm | from scripts.watch.process_single import process_single
anything-llm | File "/app/collector/scripts/watch/process_single.py", line 2, in
anything-llm | from .filetypes import FILETYPES
anything-llm | File "/app/collector/scripts/watch/filetypes.py", line 1, in
anything-llm | from .convert.as_text import as_text
anything-llm | File "/app/collector/scripts/watch/convert/as_text.py", line 4, in
anything-llm | from ...utils import tokenize
anything-llm | File "/app/collector/scripts/utils.py", line 2, in
anything-llm | encoder = tiktoken.encoding_for_model("text-embedding-ada-002")
anything-llm | File "/app/collector/v-env/lib/python3.10/site-packages/tiktoken/model.py", line 75, in encoding_for_model
anything-llm | return get_encoding(encoding_name)
anything-llm | File "/app/collector/v-env/lib/python3.10/site-packages/tiktoken/registry.py", line 63, in get_encoding
anything-llm | enc = Encoding(**constructor())
anything-llm | File "/app/collector/v-env/lib/python3.10/site-packages/tiktoken_ext/openai_public.py", line 64, in cl100k_base
anything-llm | mergeable_ranks = load_tiktoken_bpe(
anything-llm | File "/app/collector/v-env/lib/python3.10/site-packages/tiktoken/load.py", line 116, in load_tiktoken_bpe
anything-llm | contents = read_file_cached(tiktoken_bpe_file)
anything-llm | File "/app/collector/v-env/lib/python3.10/site-packages/tiktoken/load.py", line 48, in read_file_cached
anything-llm | contents = read_file(blobpath)
anything-llm | File "/app/collector/v-env/lib/python3.10/site-packages/tiktoken/load.py", line 24, in read_file
anything-llm | resp = requests.get(blobpath)
anything-llm | File "/app/collector/v-env/lib/python3.10/site-packages/requests/api.py", line 73, in get
anything-llm | return request("get", url, params=params, **kwargs)
anything-llm | File "/app/collector/v-env/lib/python3.10/site-packages/requests/api.py", line 59, in request
anything-llm | return session.request(method=method, url=url, **kwargs)
anything-llm | File "/app/collector/v-env/lib/python3.10/site-packages/requests/sessions.py", line 589, in request
anything-llm | resp = self.send(prep, **send_kwargs)
anything-llm | File "/app/collector/v-env/lib/python3.10/site-packages/requests/sessions.py", line 703, in send
anything-llm | r = adapter.send(request, **kwargs)
anything-llm | File "/app/collector/v-env/lib/python3.10/site-packages/requests/adapters.py", line 519, in send
anything-llm | raise ConnectionError(e, request=request)
anything-llm | requests.exceptions.ConnectionError: HTTPSConnectionPool(host='openaipublic.blob.core.windows.net', port=443): Max retries exceeded with url: /encodings/cl100k_base.tiktoken (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7fd164d929b0>: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution'))
anything-llm | [2023-08-02 08:19:59 +0000] [19] [INFO] Worker exiting (pid: 19)
anything-llm exited with code 1

Originally created by @sasi143 on GitHub (Aug 2, 2023). Original GitHub issue: https://github.com/Mintplex-Labs/anything-llm/issues/170 Unable to communicate with openAI service anything-llm | Traceback (most recent call last): anything-llm | File "/app/collector/v-env/lib/python3.10/site-packages/gunicorn/arbiter.py", line 589, in spawn_worker anything-llm | worker.init_process() anything-llm | File "/app/collector/v-env/lib/python3.10/site-packages/gunicorn/workers/base.py", line 134, in init_process anything-llm | self.load_wsgi() anything-llm | File "/app/collector/v-env/lib/python3.10/site-packages/gunicorn/workers/base.py", line 146, in load_wsgi anything-llm | self.wsgi = self.app.wsgi() anything-llm | File "/app/collector/v-env/lib/python3.10/site-packages/gunicorn/app/base.py", line 67, in wsgi anything-llm | self.callable = self.load() anything-llm | File "/app/collector/v-env/lib/python3.10/site-packages/gunicorn/app/wsgiapp.py", line 58, in load anything-llm | return self.load_wsgiapp() anything-llm | File "/app/collector/v-env/lib/python3.10/site-packages/gunicorn/app/wsgiapp.py", line 48, in load_wsgiapp anything-llm | return util.import_app(self.app_uri) anything-llm | File "/app/collector/v-env/lib/python3.10/site-packages/gunicorn/util.py", line 359, in import_app anything-llm | mod = importlib.import_module(module) anything-llm | File "/usr/lib/python3.10/importlib/__init__.py", line 126, in import_module anything-llm | return _bootstrap._gcd_import(name[level:], package, level) anything-llm | File "<frozen importlib._bootstrap>", line 1050, in _gcd_import anything-llm | File "<frozen importlib._bootstrap>", line 1027, in _find_and_load anything-llm | File "<frozen importlib._bootstrap>", line 1006, in _find_and_load_unlocked anything-llm | File "<frozen importlib._bootstrap>", line 688, in _load_unlocked anything-llm | File "<frozen importlib._bootstrap_external>", line 883, in exec_module anything-llm | File "<frozen importlib._bootstrap>", line 241, in _call_with_frames_removed anything-llm | File "/app/collector/wsgi.py", line 1, in <module> anything-llm | from api import api anything-llm | File "/app/collector/api.py", line 2, in <module> anything-llm | from scripts.watch.process_single import process_single anything-llm | File "/app/collector/scripts/watch/process_single.py", line 2, in <module> anything-llm | from .filetypes import FILETYPES anything-llm | File "/app/collector/scripts/watch/filetypes.py", line 1, in <module> anything-llm | from .convert.as_text import as_text anything-llm | File "/app/collector/scripts/watch/convert/as_text.py", line 4, in <module> anything-llm | from ...utils import tokenize anything-llm | File "/app/collector/scripts/utils.py", line 2, in <module> anything-llm | encoder = tiktoken.encoding_for_model("text-embedding-ada-002") anything-llm | File "/app/collector/v-env/lib/python3.10/site-packages/tiktoken/model.py", line 75, in encoding_for_model anything-llm | return get_encoding(encoding_name) anything-llm | File "/app/collector/v-env/lib/python3.10/site-packages/tiktoken/registry.py", line 63, in get_encoding anything-llm | enc = Encoding(**constructor()) anything-llm | File "/app/collector/v-env/lib/python3.10/site-packages/tiktoken_ext/openai_public.py", line 64, in cl100k_base anything-llm | mergeable_ranks = load_tiktoken_bpe( anything-llm | File "/app/collector/v-env/lib/python3.10/site-packages/tiktoken/load.py", line 116, in load_tiktoken_bpe anything-llm | contents = read_file_cached(tiktoken_bpe_file) anything-llm | File "/app/collector/v-env/lib/python3.10/site-packages/tiktoken/load.py", line 48, in read_file_cached anything-llm | contents = read_file(blobpath) anything-llm | File "/app/collector/v-env/lib/python3.10/site-packages/tiktoken/load.py", line 24, in read_file anything-llm | resp = requests.get(blobpath) anything-llm | File "/app/collector/v-env/lib/python3.10/site-packages/requests/api.py", line 73, in get anything-llm | return request("get", url, params=params, **kwargs) anything-llm | File "/app/collector/v-env/lib/python3.10/site-packages/requests/api.py", line 59, in request anything-llm | return session.request(method=method, url=url, **kwargs) anything-llm | File "/app/collector/v-env/lib/python3.10/site-packages/requests/sessions.py", line 589, in request anything-llm | resp = self.send(prep, **send_kwargs) anything-llm | File "/app/collector/v-env/lib/python3.10/site-packages/requests/sessions.py", line 703, in send anything-llm | r = adapter.send(request, **kwargs) anything-llm | File "/app/collector/v-env/lib/python3.10/site-packages/requests/adapters.py", line 519, in send anything-llm | raise ConnectionError(e, request=request) anything-llm | requests.exceptions.ConnectionError: HTTPSConnectionPool(host='openaipublic.blob.core.windows.net', port=443): Max retries exceeded with url: /encodings/cl100k_base.tiktoken (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7fd164d929b0>: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution')) anything-llm | [2023-08-02 08:19:59 +0000] [19] [INFO] Worker exiting (pid: 19) anything-llm exited with code 1
yindo closed this issue 2026-02-22 18:17:56 -05:00
yindo commented 2026-02-22 18:17:56 -05:00
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@timothycarambat commented on GitHub (Aug 3, 2023):

Unrelated to anythingllm - is a DNS issue with the tiktoken model download. There was a service interruption but the name appears to resolve now

curl -I https://openaipublic.blob.core.windows.net/encodings/cl100k_base.tiktoken => 200

@timothycarambat commented on GitHub (Aug 3, 2023): Unrelated to anythingllm - is a DNS issue with the tiktoken model download. There was a service interruption but the name appears to resolve now `curl -I https://openaipublic.blob.core.windows.net/encodings/cl100k_base.tiktoken` => 200
yindo changed title from ConnectionError: HTTPSConnectionPool(host='openaipublic.blob.core.windows.net') to [GH-ISSUE #170] ConnectionError: HTTPSConnectionPool(host='openaipublic.blob.core.windows.net') 2026-06-05 14:33:32 -04:00
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Reference: Mintplex-Labs/anything-llm#110
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