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[GH-ISSUE #2242] [BUG]: Document Processor Unavailable #1462

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opened 2026-02-22 18:24:56 -05:00 by yindo · 3 comments
yindo commented 2026-02-22 18:24:56 -05:00
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Originally created by @redkit75 on GitHub (Sep 8, 2024).
Original GitHub issue: https://github.com/Mintplex-Labs/anything-llm/issues/2242

How are you running AnythingLLM?

Local development

What happened?

I installed the application on Ubuntu.
It's not possible to upload files. It gives the following error, and I can't even select a file to upload.

Document Processor Unavailable
We can't upload your files right now because the document processor is offline. Please try again later.

Are there known steps to reproduce?

No response

Originally created by @redkit75 on GitHub (Sep 8, 2024). Original GitHub issue: https://github.com/Mintplex-Labs/anything-llm/issues/2242 ### How are you running AnythingLLM? Local development ### What happened? I installed the application on Ubuntu. It's not possible to upload files. It gives the following error, and I can't even select a file to upload. **Document Processor Unavailable** We can't upload your files right now because the document processor is offline. Please try again later. ### Are there known steps to reproduce? _No response_
yindo added the possible bug label 2026-02-22 18:24:56 -05:00
yindo closed this issue 2026-02-22 18:24:56 -05:00
yindo commented 2026-02-22 18:24:56 -05:00
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@timothycarambat commented on GitHub (Sep 9, 2024):

yarn dev:collector
https://github.com/Mintplex-Labs/anything-llm?tab=readme-ov-file#how-to-setup-for-development

@timothycarambat commented on GitHub (Sep 9, 2024): `yarn dev:collector` https://github.com/Mintplex-Labs/anything-llm?tab=readme-ov-file#how-to-setup-for-development
yindo commented 2026-02-22 18:24:56 -05:00
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@fengnex commented on GitHub (Oct 17, 2024):

@timothycarambat your method does not work
I successfully executed yarn dev:collector but still got the same error when trying to upload a document:
Document Processor Unavailable
We can't upload your files right now because the document processor is offline. Please try again later.

How to fix the problem?

@fengnex commented on GitHub (Oct 17, 2024): @timothycarambat your method does not work I successfully executed yarn dev:collector but still got the same error when trying to upload a document: Document Processor Unavailable We can't upload your files right now because the document processor is offline. Please try again later. How to fix the problem?
yindo commented 2026-02-22 18:24:56 -05:00
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@ZhangQ714 commented on GitHub (Oct 21, 2025):

Check whether any other programs (such as Nginx) are occupying port 8888. Terminate those programs or change them to use a different port, then restart the collector.

@ZhangQ714 commented on GitHub (Oct 21, 2025): Check whether any other programs (such as Nginx) are occupying port 8888. Terminate those programs or change them to use a different port, then restart the collector.
yindo changed title from [BUG]: Document Processor Unavailable to [GH-ISSUE #2242] [BUG]: Document Processor Unavailable 2026-06-05 14:40:55 -04:00
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Reference: Mintplex-Labs/anything-llm#1462
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