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[GH-ISSUE #2694] [BUG]: i can not log in my account #1733

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opened 2026-02-22 18:26:17 -05:00 by yindo · 1 comment
yindo commented 2026-02-22 18:26:17 -05:00
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Originally created by @caiot0 on GitHub (Nov 21, 2024).
Original GitHub issue: https://github.com/Mintplex-Labs/anything-llm/issues/2694

How are you running AnythingLLM?

Docker (remote machine)

What happened?

for some reason, when i insert the credentias it says: Error: Could not validate login.

i already refresh the stack on docker, somebody can help´me?

Screenshot_18

Are there known steps to reproduce?

No response

Originally created by @caiot0 on GitHub (Nov 21, 2024). Original GitHub issue: https://github.com/Mintplex-Labs/anything-llm/issues/2694 ### How are you running AnythingLLM? Docker (remote machine) ### What happened? for some reason, when i insert the credentias it says: Error: Could not validate login. i already refresh the stack on docker, somebody can help´me? ![Screenshot_18](https://github.com/user-attachments/assets/dd956e9f-0af9-4254-a4d0-835d2dacbed0) ### Are there known steps to reproduce? _No response_
yindo added the possible bug label 2026-02-22 18:26:17 -05:00
yindo closed this issue 2026-02-22 18:26:17 -05:00
yindo commented 2026-02-22 18:26:17 -05:00
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@timothycarambat commented on GitHub (Nov 21, 2024):

This is not the place to post this issue. If you are in password mode your password is the ENV for AUTH_TOKEN in the storage folder .env file. If you are in multi-user mode you probably rolled your token and you can reset the account manually by opening a bash shell container and doing:
cd app/server/models
node

const {User} = require('./user.js');
await User.where() // get user id you want to reset
await User.update(userId, {password: "newpassword");
await User._update(userId, {seen_recovery_codes: false});

exit()

@timothycarambat commented on GitHub (Nov 21, 2024): This is not the place to post this issue. If you are in password mode your password is the ENV for `AUTH_TOKEN` in the storage folder `.env` file. If you are in multi-user mode you probably rolled your token and you can reset the account manually by opening a bash shell container and doing: `cd app/server/models` `node` ``` const {User} = require('./user.js'); await User.where() // get user id you want to reset await User.update(userId, {password: "newpassword"); await User._update(userId, {seen_recovery_codes: false}); ``` `exit()`
yindo changed title from [BUG]: i can not log in my account to [GH-ISSUE #2694] [BUG]: i can not log in my account 2026-06-05 14:42:22 -04:00
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Reference: Mintplex-Labs/anything-llm#1733
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