[GH-ISSUE #3745] [BUG]: Not launched on Ubuntu 24.04 clean install (WSL) #2410

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opened 2026-02-22 18:29:34 -05:00 by yindo · 1 comment
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Originally created by @ivbeg on GitHub (Apr 30, 2025).
Original GitHub issue: https://github.com/Mintplex-Labs/anything-llm/issues/3745

How are you running AnythingLLM?

Not listed

What happened?

AnythingLLM didn't launched successfull on fresh Ubuntu 24.04 installation (WSL). Documentation doesn't provide steps to install all required libs.

Are there known steps to reproduce?

  1. Installed fresh Ubuntu 24.04
  2. Installed AnythingLLM latest version with: curl -fsSL https://cdn.anythingllm.com/latest/installer.sh | sh
  3. Tried to launch ./AnythingLLMDesktop/start
  4. Got error /home/ibegtin/AnythingLLMDesktop/anythingllm-desktop/anythingllm-desktop: error while loading shared libraries: libnss3.so: cannot open shared object file: No such file or directory
  5. Installed manually libnss3 using sudo apt install libnss3
  6. Tried to launch ./AnythingLLMDesktop/start again
  7. Git error error while loading shared libraries: libasound.so.2: cannot open shared object file: No such file or directory
  8. Installed manually libasound2 sudo apt install libasound2-dev
  9. Launched ./AnythingLLMDesktop/start again successfully
Originally created by @ivbeg on GitHub (Apr 30, 2025). Original GitHub issue: https://github.com/Mintplex-Labs/anything-llm/issues/3745 ### How are you running AnythingLLM? Not listed ### What happened? AnythingLLM didn't launched successfull on fresh Ubuntu 24.04 installation (WSL). Documentation doesn't provide steps to install all required libs. ### Are there known steps to reproduce? 1. Installed fresh Ubuntu 24.04 2. Installed AnythingLLM latest version with: `curl -fsSL https://cdn.anythingllm.com/latest/installer.sh | sh` 3. Tried to launch `./AnythingLLMDesktop/start` 4. Got error` /home/ibegtin/AnythingLLMDesktop/anythingllm-desktop/anythingllm-desktop: error while loading shared libraries: libnss3.so: cannot open shared object file: No such file or directory` 5. Installed manually libnss3 using sudo apt install libnss3 6. Tried to launch `./AnythingLLMDesktop/start` again 7. Git error `error while loading shared libraries: libasound.so.2: cannot open shared object file: No such file or directory` 8. Installed manually libasound2 `sudo apt install libasound2-dev` 9. Launched `./AnythingLLMDesktop/start` again successfully
yindo added the possible bug label 2026-02-22 18:29:34 -05:00
yindo closed this issue 2026-02-22 18:29:34 -05:00
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@timothycarambat commented on GitHub (Apr 30, 2025):

We do not explicitly support WSL deployments for the Desktop app. This is not a bug for something we can specifically resolve since it requires client-side library installation, depending on your deployed distribution.

@timothycarambat commented on GitHub (Apr 30, 2025): We do not explicitly support WSL deployments for the Desktop app. This is not a bug for something we can specifically resolve since it requires client-side library installation, depending on your deployed distribution.
yindo changed title from [BUG]: Not launched on Ubuntu 24.04 clean install (WSL) to [GH-ISSUE #3745] [BUG]: Not launched on Ubuntu 24.04 clean install (WSL) 2026-06-05 14:46:24 -04:00
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Reference: Mintplex-Labs/anything-llm#2410