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[GH-ISSUE #3761] [BUG]: Can't process relatively big PDF files on fresh Ubuntu LTS 24.04 installation #2416

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opened 2026-02-22 18:29:35 -05:00 by yindo · 2 comments
yindo commented 2026-02-22 18:29:35 -05:00
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Originally created by @ivbeg on GitHub (May 3, 2025).
Original GitHub issue: https://github.com/Mintplex-Labs/anything-llm/issues/3761

How are you running AnythingLLM?

AnythingLLM desktop app

What happened?

I've installed fresh Ubuntu 24.04, installed AnythingLLM Desktop and created workspace.
It successfull processed PDF small file, less than 100KB, but failed processing relatively big PDF files 70MB+. It's only briefly showed in the upload box that documents failed
No error in the log. After failure only message "Document Processor Inavailable" in the upload box.

Same documents uploaded successfully on AnythingLLM Desktop on Windows and same Ubuntu 24.04 as WSL.

Are there known steps to reproduce?

  1. Use fresh Ubuntu 24.04 LTS and install AnythingLLM Desktop
  2. Run AnythingLLM Desktop
  3. Create workspace
  4. Upload 70+MB PDF documents
  5. See error
Originally created by @ivbeg on GitHub (May 3, 2025). Original GitHub issue: https://github.com/Mintplex-Labs/anything-llm/issues/3761 ### How are you running AnythingLLM? AnythingLLM desktop app ### What happened? I've installed fresh Ubuntu 24.04, installed AnythingLLM Desktop and created workspace. It successfull processed PDF small file, less than 100KB, but failed processing relatively big PDF files 70MB+. It's only briefly showed in the upload box that documents failed No error in the log. After failure only message "Document Processor Inavailable" in the upload box. Same documents uploaded successfully on AnythingLLM Desktop on Windows and same Ubuntu 24.04 as WSL. ### Are there known steps to reproduce? 1. Use fresh Ubuntu 24.04 LTS and install AnythingLLM Desktop 2. Run AnythingLLM Desktop 3. Create workspace 4. Upload 70+MB PDF documents 5. See error
yindo added the possible bug label 2026-02-22 18:29:35 -05:00
yindo closed this issue 2026-02-22 18:29:35 -05:00
yindo commented 2026-02-22 18:29:35 -05:00
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@timothycarambat commented on GitHub (May 3, 2025):

70MB+.

What are your system specs? It likely crashed due to OOM especially if this did not occur on Windows WSL + no logs.

You can check OOM on Ubuntu with grep -i kill /var/log/syslog IIRC

@timothycarambat commented on GitHub (May 3, 2025): > 70MB+. What are your system specs? It likely crashed due to OOM especially if this did not occur on Windows WSL + no logs. You can check OOM on Ubuntu with `grep -i kill /var/log/syslog` IIRC
yindo commented 2026-02-22 18:29:35 -05:00
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@ivbeg commented on GitHub (May 3, 2025):

Specs
AMD Ryzen 9 9950X OEM
256GB RAM DDR5
NVIDIA Quadro RTX 4500 Ada 24Gb
1+1TB SSD Disks

@ivbeg commented on GitHub (May 3, 2025): Specs AMD Ryzen 9 9950X OEM 256GB RAM DDR5 NVIDIA Quadro RTX 4500 Ada 24Gb 1+1TB SSD Disks
yindo changed title from [BUG]: Can't process relatively big PDF files on fresh Ubuntu LTS 24.04 installation to [GH-ISSUE #3761] [BUG]: Can't process relatively big PDF files on fresh Ubuntu LTS 24.04 installation 2026-06-05 14:46:26 -04:00
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Reference: Mintplex-Labs/anything-llm#2416
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