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[GH-ISSUE #4244] [BUG]: Since latest AnythingLLM no matter which folder I upload files to they end up in customer-documents #2699

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opened 2026-02-22 18:30:51 -05:00 by yindo · 2 comments
yindo commented 2026-02-22 18:30:51 -05:00
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Originally created by @JayCroghan on GitHub (Aug 5, 2025).
Original GitHub issue: https://github.com/Mintplex-Labs/anything-llm/issues/4244

How are you running AnythingLLM?

Docker Alma Linux server

What happened?

It doesn't matter what folder I create or re-use they always end up in custom-documents and not the folder I have selected.

Are there known steps to reproduce?

  1. Create a new folder in Documents.
  2. Click or drag files to the upload square.
  3. Wait for the upload to finish.
  4. See files are in custom-documents and not where I tried to upload them to.

Percana, the one that was selected, is empty.
Image

custom-documents which was not selected is full of the documents I tried to upload.

Image
Originally created by @JayCroghan on GitHub (Aug 5, 2025). Original GitHub issue: https://github.com/Mintplex-Labs/anything-llm/issues/4244 ### How are you running AnythingLLM? Docker Alma Linux server ### What happened? It doesn't matter what folder I create or re-use they always end up in custom-documents and not the folder I have selected. ### Are there known steps to reproduce? 1. Create a new folder in Documents. 2. Click or drag files to the upload square. 3. Wait for the upload to finish. 4. See files are in custom-documents and not where I tried to upload them to. Percana, the one that was selected, is empty. <img width="471" height="157" alt="Image" src="https://github.com/user-attachments/assets/0f92f501-7826-4fd1-a39d-c2b16664e893" /> custom-documents which was not selected is full of the documents I tried to upload. <img width="548" height="269" alt="Image" src="https://github.com/user-attachments/assets/4892adf6-9bdd-47c7-aee2-b1a6e49d3353" />
yindo added the possible bug label 2026-02-22 18:30:51 -05:00
yindo closed this issue 2026-02-22 18:30:51 -05:00
yindo commented 2026-02-22 18:30:51 -05:00
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@timothycarambat commented on GitHub (Aug 5, 2025):

This has always been the case. If you upload a document via the UI in any method, they always have gone into custom-documents. They have never not gone there in any version of the software ever - this has always been the behavior.

From there you can move files into custom folders you can also create, but this has always been the case.

@timothycarambat commented on GitHub (Aug 5, 2025): This has always been the case. If you upload a document via the UI in any method, they always have gone into custom-documents. They have never not gone there in any version of the software ever - this has always been the behavior. From there you _can_ move files into custom folders you can also create, but this has always been the case.
yindo commented 2026-02-22 18:30:51 -05:00
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@JayCroghan commented on GitHub (Aug 7, 2025):

Ok so I see what happened now, when I upload 3k+ files at once, some of them are created in random folders that didn't exist before the upload, why, I do not know, I need to select all, unselect the folders I actually want to keep as they were, and move everything to the folder I want to, then do the same again but delete all of the randomly created folders which now have no images in them.

@JayCroghan commented on GitHub (Aug 7, 2025): Ok so I see what happened now, when I upload 3k+ files at once, some of them are created in random folders that didn't exist before the upload, why, I do not know, I need to select all, unselect the folders I actually want to keep as they were, and move everything to the folder I want to, then do the same again but delete all of the randomly created folders which now have no images in them.
yindo changed title from [BUG]: Since latest AnythingLLM no matter which folder I upload files to they end up in customer-documents to [GH-ISSUE #4244] [BUG]: Since latest AnythingLLM no matter which folder I upload files to they end up in customer-documents 2026-06-05 14:48:02 -04:00
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Reference: Mintplex-Labs/anything-llm#2699
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