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[GH-ISSUE #4353] [BUG]: CHat-Windows reloads to blank when waiting for response #2773

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opened 2026-02-22 18:31:11 -05:00 by yindo · 3 comments
yindo commented 2026-02-22 18:31:11 -05:00
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Originally created by @nauti23 on GitHub (Sep 1, 2025).
Original GitHub issue: https://github.com/Mintplex-Labs/anything-llm/issues/4353

How are you running AnythingLLM?

Docker (local)

What happened?

While wating for a Anser in CHat the site reloads to blank. chat comes only back with manually reload.
Biorswer Brave/Chromium latest, console:
Assistant TTS auto-play is disabled
index-3b92f65c.js:1 Adding event listener for metrics visibility
index.js:40 TypeError: Cannot read properties of undefined (reading 'match')
at index-3b92f65c.js:1:103750
at dd (index.js:38:16997)
at x1 (index.js:40:43960)
at k1 (index.js:40:39724)
at Zk (index.js:40:39652)
at bo (index.js:40:39506)
at tc (index.js:40:35874)
at b1 (index.js:40:34825)
at A (index.js:25:1582)
at MessagePort.Z (index.js:25:1950)
Bu @ index.js:40
index.js:40 Uncaught TypeError: Cannot read properties of undefined (reading 'match')
at index-3b92f65c.js:1:103750
at dd (index.js:38:16997)
at x1 (index.js:40:43960)
at k1 (index.js:40:39724)
at Zk (index.js:40:39652)
at bo (index.js:40:39506)
at tc (index.js:40:35874)
at b1 (index.js:40:34825)
at A (index.js:25:1582)
at MessagePort.Z (index.js:25:1950)

Are there known steps to reproduce?

No response

Originally created by @nauti23 on GitHub (Sep 1, 2025). Original GitHub issue: https://github.com/Mintplex-Labs/anything-llm/issues/4353 ### How are you running AnythingLLM? Docker (local) ### What happened? While wating for a Anser in CHat the site reloads to blank. chat comes only back with manually reload. Biorswer Brave/Chromium latest, console: Assistant TTS auto-play is disabled index-3b92f65c.js:1 Adding event listener for metrics visibility index.js:40 TypeError: Cannot read properties of undefined (reading 'match') at index-3b92f65c.js:1:103750 at dd (index.js:38:16997) at x1 (index.js:40:43960) at k1 (index.js:40:39724) at Zk (index.js:40:39652) at bo (index.js:40:39506) at tc (index.js:40:35874) at b1 (index.js:40:34825) at A (index.js:25:1582) at MessagePort.Z (index.js:25:1950) Bu @ index.js:40 index.js:40 Uncaught TypeError: Cannot read properties of undefined (reading 'match') at index-3b92f65c.js:1:103750 at dd (index.js:38:16997) at x1 (index.js:40:43960) at k1 (index.js:40:39724) at Zk (index.js:40:39652) at bo (index.js:40:39506) at tc (index.js:40:35874) at b1 (index.js:40:34825) at A (index.js:25:1582) at MessagePort.Z (index.js:25:1950) ### Are there known steps to reproduce? _No response_
yindo added the possible bugneeds info / can't replicate labels 2026-02-22 18:31:11 -05:00
yindo closed this issue 2026-02-22 18:31:11 -05:00
yindo commented 2026-02-22 18:31:12 -05:00
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@timothycarambat commented on GitHub (Sep 2, 2025):

What LLM Provider & Model are you using. Is this connection via the generic OpenAI Connector? This seems to be model releated as we are not getting a valid response from your LLM service.

@timothycarambat commented on GitHub (Sep 2, 2025): What LLM Provider & Model are you using. Is this connection via the generic OpenAI Connector? This seems to be model releated as we are not getting a valid response from your LLM service.
yindo commented 2026-02-22 18:31:12 -05:00
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@nauti23 commented on GitHub (Sep 2, 2025):

ollama local with several models, all same behavior.
anser is comming after reload it is there.

@nauti23 commented on GitHub (Sep 2, 2025): ollama local with several models, all same behavior. anser is comming after reload it is there.
yindo commented 2026-02-22 18:31:12 -05:00
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@yangwong commented on GitHub (Oct 14, 2025):

@nauti23 I encountered this exact issue but it only happened for the following situation.

It didn't matter which local model I used. It occurred on multiple. Small or large.

It didn't seem to matter which browser I used. It occurred on Chrome, Edge, Brave, Safari.

App accessed via http://YOUR.IP.ADDY.HERE:3001 on a MacBook Pro.

The app could be accessed by the same MacBook that is serving the app or another MacBook on the local network. Interestingly this issue didn't occur if I used an iPhone on the same local network. It also didn't occur if I accessed it on the same MacBook via localhost.

If I then had a workspace with around 4-7 short one page documents uploaded, it would blank out with that exact console error but still run the prompt. It I reduced the number of documents it would not blank out but this wasn't always the case. The only surefire way for it not to blank out was to have no documents cited.

I resolved the issue by serving the app via https with a self signed cert. It didn't blank out with either a custom domain or an IP setup, as long as it was https. e.g. https://YOUR.IP.ADDY.HERE worked. https://local.domain.here worked.

In my case this looks like an issue with how browsers on a Mac handles IP address based http websites. Hope this helps!

@yangwong commented on GitHub (Oct 14, 2025): @nauti23 I encountered this exact issue but it only happened for the following situation. It didn't matter which local model I used. It occurred on multiple. Small or large. It didn't seem to matter which browser I used. It occurred on Chrome, Edge, Brave, Safari. App accessed via http://YOUR.IP.ADDY.HERE:3001 on a MacBook Pro. The app could be accessed by the same MacBook that is serving the app or another MacBook on the local network. Interestingly this issue didn't occur if I used an iPhone on the same local network. It also didn't occur if I accessed it on the same MacBook via localhost. If I then had a workspace with around 4-7 short one page documents uploaded, it would blank out with that exact console error but still run the prompt. It I reduced the number of documents it would not blank out but this wasn't always the case. The only surefire way for it not to blank out was to have no documents cited. I resolved the issue by serving the app via https with a self signed cert. It didn't blank out with either a custom domain or an IP setup, as long as it was https. e.g. https://YOUR.IP.ADDY.HERE worked. https://local.domain.here worked. In my case this looks like an issue with how browsers on a Mac handles IP address based http websites. Hope this helps!
yindo changed title from [BUG]: CHat-Windows reloads to blank when waiting for response to [GH-ISSUE #4353] [BUG]: CHat-Windows reloads to blank when waiting for response 2026-06-05 14:48:28 -04:00
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Reference: Mintplex-Labs/anything-llm#2773
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