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[GH-ISSUE #5026] [BUG]: (desktop app install: while installing the win 11 installer) "AnythingLLM cannot be closed. Please close it manually adn click retry to continue". #3151

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opened 2026-02-22 18:32:49 -05:00 by yindo · 2 comments
yindo commented 2026-02-22 18:32:49 -05:00
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Originally created by @RichardPinka on GitHub (Feb 19, 2026).
Original GitHub issue: https://github.com/Mintplex-Labs/anything-llm/issues/5026

How are you running AnythingLLM?

AnythingLLM desktop app

What happened?

Ok, i never saw this paradox before... i install, and installer tell me that i need to close him ? Could you please resolve this issue ? either i had two processes (and i did not know which one i have to close) or i have just one.. but result is the same .

i dont have app aLLLm started, neither is starting on startup.

serously..?

Image Image

Are there known steps to reproduce?

steps to reproduce:
1/ download latest downloader installer_AnythingLLMDesktop.exe Desktop
v1.11.0 ( why even in installer name does not contain version name ? )
2/ i start to install
3/ issue arises

Originally created by @RichardPinka on GitHub (Feb 19, 2026). Original GitHub issue: https://github.com/Mintplex-Labs/anything-llm/issues/5026 ### How are you running AnythingLLM? AnythingLLM desktop app ### What happened? Ok, i never saw this paradox before... i install, and installer tell me that i need to close him ? Could you please resolve this issue ? either i had two processes (and i did not know which one i have to close) or i have just one.. but result is the same . i dont have app aLLLm started, neither is starting on startup. serously..? <img width="968" height="454" alt="Image" src="https://github.com/user-attachments/assets/56ee5bc0-2b97-4d92-96d1-666ec6979d82" /> <img width="426" height="109" alt="Image" src="https://github.com/user-attachments/assets/e4f1b3f0-da65-485b-851d-b43435774d47" /> ### Are there known steps to reproduce? steps to reproduce: 1/ download latest downloader installer_AnythingLLMDesktop.exe Desktop v1.11.0 ( why even in installer name does not contain version name ? ) 2/ i start to install 3/ issue arises
yindo added the possible bug label 2026-02-22 18:32:49 -05:00
yindo closed this issue 2026-02-22 18:32:49 -05:00
yindo commented 2026-02-22 18:32:49 -05:00
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@timothycarambat commented on GitHub (Feb 19, 2026):

Cannot replicate this, the reason it occurs is usually the following:

  • You installed anythingllm for all users, not current
  • The application is running on another user profile or installed in directory you cannot remove files from (b/c installed for all users)
  • Reboot usually resolves this.

Duplicate of https://github.com/Mintplex-Labs/anything-llm/issues/5018

@timothycarambat commented on GitHub (Feb 19, 2026): Cannot replicate this, the reason it occurs is usually the following: - You installed anythingllm for [all users, not current](https://docs.anythingllm.com/installation-desktop/windows#installing-the-application) - The application is running on another user profile **or** installed in directory you cannot remove files from (b/c installed for all users) - Reboot usually resolves this. Duplicate of https://github.com/Mintplex-Labs/anything-llm/issues/5018
yindo commented 2026-02-22 18:32:49 -05:00
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@timothycarambat commented on GitHub (Feb 19, 2026):

download latest downloader installer_AnythingLLMDesktop.exe Desktop
v1.11.0 ( why even in installer name does not contain version name ? )

It does, it is in the bottom left of the installer and is in the screenshot you posted

@timothycarambat commented on GitHub (Feb 19, 2026): > download latest downloader installer_AnythingLLMDesktop.exe Desktop v1.11.0 ( why even in installer name does not contain version name ? ) It does, it is in the bottom left of the installer and is in the screenshot you posted
yindo changed title from [BUG]: (desktop app install: while installing the win 11 installer) "AnythingLLM cannot be closed. Please close it manually adn click retry to continue". to [GH-ISSUE #5026] [BUG]: (desktop app install: while installing the win 11 installer) "AnythingLLM cannot be closed. Please close it manually adn click retry to continue". 2026-06-05 14:50:35 -04:00
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Reference: Mintplex-Labs/anything-llm#3151
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