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[GH-ISSUE #893] [BUG]: Error while moving the document to workspace when i click save and embed button on windows server with privilege account #534

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opened 2026-02-22 18:19:59 -05:00 by yindo · 5 comments
yindo commented 2026-02-22 18:19:59 -05:00
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Originally created by @amitnil-dev on GitHub (Mar 12, 2024).
Original GitHub issue: https://github.com/Mintplex-Labs/anything-llm/issues/893

How are you running AnythingLLM?

AnythingLLM desktop app

What happened?

Error while moving the document to workspace when i click save and embed button.

I face the issue on windows server 2019 when i upload a pdf document and move it to workspace. when i click save and embed button, it throws a error. I have privilege account, does it need any folder permission and where u store it(it works on local machine but not on windows server which has restrictions)
anythingllm

secondly the window size in windows server doesnt render properly and i cant see close button in upload document screen.

eagerly waiting for you reply.

Are there known steps to reproduce?

windowserver 2019 try to upload a document and save and embed with privilege acccount. it will throw error

Originally created by @amitnil-dev on GitHub (Mar 12, 2024). Original GitHub issue: https://github.com/Mintplex-Labs/anything-llm/issues/893 ### How are you running AnythingLLM? AnythingLLM desktop app ### What happened? Error while moving the document to workspace when i click save and embed button. I face the issue on windows server 2019 when i upload a pdf document and move it to workspace. when i click save and embed button, it throws a error. I have privilege account, does it need any folder permission and where u store it(it works on local machine but not on windows server which has restrictions) <img width="960" alt="anythingllm" src="https://github.com/Mintplex-Labs/anything-llm/assets/86748011/c689c510-b2ca-4346-aad5-552b9584714e"> secondly the window size in windows server doesnt render properly and i cant see close button in upload document screen. eagerly waiting for you reply. ### Are there known steps to reproduce? windowserver 2019 try to upload a document and save and embed with privilege acccount. it will throw error
yindo added the possible bug label 2026-02-22 18:19:59 -05:00
yindo closed this issue 2026-02-22 18:20:00 -05:00
yindo commented 2026-02-22 18:20:00 -05:00
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@amitnil-dev commented on GitHub (Mar 12, 2024):

anythingllm
@amitnil-dev commented on GitHub (Mar 12, 2024): <img width="960" alt="anythingllm" src="https://github.com/Mintplex-Labs/anything-llm/assets/86748011/51253e02-b39a-4990-8d08-985ca4ab8a29">
yindo commented 2026-02-22 18:20:00 -05:00
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@amitnil-dev commented on GitHub (Mar 12, 2024):

i think is the app is not able to save document to C:\Users\pxfw7p\AppData\Roaming\anythingllm-desktop\storage\vector-cache, i see this empty and probably do not have access to write files.
I tried changing the .env file in storage folder to C:\Users\pxfw7p\storage but still dint work

@amitnil-dev commented on GitHub (Mar 12, 2024): i think is the app is not able to save document to C:\Users\pxfw7p\AppData\Roaming\anythingllm-desktop\storage\vector-cache, i see this empty and probably do not have access to write files. I tried changing the .env file in storage folder to C:\Users\pxfw7p\storage but still dint work
yindo commented 2026-02-22 18:20:00 -05:00
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@iVanology commented on GitHub (Mar 12, 2024):

Same problem on my Mac too. Cannot move to files to workplace.

@iVanology commented on GitHub (Mar 12, 2024): Same problem on my Mac too. Cannot move to files to workplace.
yindo commented 2026-02-22 18:20:00 -05:00
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@martian-coder commented on GitHub (Mar 12, 2024):

I think the project should allow custom folder to store documents n vectors in personal folder rather in appdata folders. As if you are in enterprise server environment permission to write file by exe will be blocked by policy.

@martian-coder commented on GitHub (Mar 12, 2024): I think the project should allow custom folder to store documents n vectors in personal folder rather in appdata folders. As if you are in enterprise server environment permission to write file by exe will be blocked by policy.
yindo commented 2026-02-22 18:20:00 -05:00
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@timothycarambat commented on GitHub (Mar 12, 2024):

For some clarity, we designed the desktop app for Home/Professional - not for server because the desktop app is a single-player experience. Here, it makes more sense to use the Docker image (has multi-user, API, etc) on a server environment - because of permissions and the docker service not running as an exe which is very limited by default on Windows server.

Your error, however, likely comes from trying to download the embed model we use natively. We dont download this model unless we know you are using the native model to preserve disk space and not load in extra assets. This fetch can fail if you are on a limited IP range, using a VPN, firewall blocked, or any number of reasons HuggingFace may block your download.

See https://github.com/Mintplex-Labs/anything-llm/issues/821

@timothycarambat commented on GitHub (Mar 12, 2024): For some clarity, we designed the desktop app for Home/Professional - not for server because the desktop app is a single-player experience. Here, it makes more sense to use the Docker image (has multi-user, API, etc) on a server environment - because of permissions and the docker service not running as an exe which is very limited by default on Windows server. Your error, however, likely comes from trying to download the embed model we use natively. We dont download this model unless we know you are using the native model to preserve disk space and not load in extra assets. This fetch can fail if you are on a limited IP range, using a VPN, firewall blocked, or any number of reasons HuggingFace may block your download. See https://github.com/Mintplex-Labs/anything-llm/issues/821
yindo changed title from [BUG]: Error while moving the document to workspace when i click save and embed button on windows server with privilege account to [GH-ISSUE #893] [BUG]: Error while moving the document to workspace when i click save and embed button on windows server with privilege account 2026-06-05 14:35:50 -04:00
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Reference: Mintplex-Labs/anything-llm#534
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