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[GH-ISSUE #1157] [BUG]: failed to load the native whisper model #712

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opened 2026-02-22 18:20:57 -05:00 by yindo · 1 comment
yindo commented 2026-02-22 18:20:57 -05:00
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Originally created by @help4bis on GitHub (Apr 21, 2024).
Original GitHub issue: https://github.com/Mintplex-Labs/anything-llm/issues/1157

How are you running AnythingLLM?

Docker (local)

What happened?

Uploading a large mp4 file to a "virgin" installation creates the following error.

Part of .env file
LLM_PROVIDER='ollama'
OPEN_AI_KEY='sk-xxxxxxxxxxxxxxx'
EMBEDDING_MODEL_PREF='wizardlm2:latest'
OLLAMA_BASE_PATH='http://xxxxxx7:11434'
OLLAMA_MODEL_PREF='wizardlm2:latest'
OLLAMA_MODEL_TOKEN_LIMIT='2048'
EMBEDDING_ENGINE='native'
EMBEDDING_BASE_PATH='http://xxxxxxxx7:11434'
EMBEDDING_MODEL_MAX_CHUNK_LENGTH='6144'
VECTOR_DB='lancedb'

Error:
wisperError.txt

[LocalWhisper] Failed to load the native whisper model: Error: Unsupported model type: whisper
at AutoModelForCTC.from_pretrained (file:///app/collector/node_modules/@xenova/transformers/src/models.js:4667:19)
at async file:///app/collector/node_modules/@xenova/transformers/src/pipelines.js:2677:33
node:internal/process/promises:288
triggerUncaughtException(err, true /* fromPromise */);
^

Error: Unsupported model type: whisper
at AutoModelForCTC.from_pretrained (file:///app/collector/node_modules/@xenova/transformers/src/models.js:4667:19)
at async file:///app/collector/node_modules/@xenova/transformers/src/pipelines.js:2677:33

Node.js v18.19.1

Are there known steps to reproduce?

Scenario:

  1. uploading large MP4 about 300mb
  2. Native whisper model has not run before.
Originally created by @help4bis on GitHub (Apr 21, 2024). Original GitHub issue: https://github.com/Mintplex-Labs/anything-llm/issues/1157 ### How are you running AnythingLLM? Docker (local) ### What happened? Uploading a large mp4 file to a "virgin" installation creates the following error. Part of .env file LLM_PROVIDER='ollama' OPEN_AI_KEY='sk-xxxxxxxxxxxxxxx' EMBEDDING_MODEL_PREF='wizardlm2:latest' OLLAMA_BASE_PATH='http://xxxxxx7:11434' OLLAMA_MODEL_PREF='wizardlm2:latest' OLLAMA_MODEL_TOKEN_LIMIT='2048' EMBEDDING_ENGINE='native' EMBEDDING_BASE_PATH='http://xxxxxxxx7:11434' EMBEDDING_MODEL_MAX_CHUNK_LENGTH='6144' VECTOR_DB='lancedb' Error: [wisperError.txt](https://github.com/Mintplex-Labs/anything-llm/files/15050657/wisperError.txt) [LocalWhisper] Failed to load the native whisper model: Error: Unsupported model type: whisper at AutoModelForCTC.from_pretrained (file:///app/collector/node_modules/@xenova/transformers/src/models.js:4667:19) at async file:///app/collector/node_modules/@xenova/transformers/src/pipelines.js:2677:33 node:internal/process/promises:288 triggerUncaughtException(err, true /* fromPromise */); ^ Error: Unsupported model type: whisper at AutoModelForCTC.from_pretrained (file:///app/collector/node_modules/@xenova/transformers/src/models.js:4667:19) at async file:///app/collector/node_modules/@xenova/transformers/src/pipelines.js:2677:33 Node.js v18.19.1 ### Are there known steps to reproduce? Scenario: 1. uploading large MP4 about 300mb 2. Native whisper model has not run before.
yindo added the needs info / can't replicate label 2026-02-22 18:20:57 -05:00
yindo closed this issue 2026-02-22 18:20:57 -05:00
yindo commented 2026-02-22 18:20:58 -05:00
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@timothycarambat commented on GitHub (Apr 21, 2024):

Duplicate of https://github.com/Mintplex-Labs/anything-llm/issues/539
Related library convo: https://github.com/xenova/transformers.js/issues/314

If running on docker are you building the image for the proper processor arch that the OS is running? That was the root cause last time. Docker was running the model in an emulated x86 environment and it was incompatible running on an ARM chip

@timothycarambat commented on GitHub (Apr 21, 2024): Duplicate of https://github.com/Mintplex-Labs/anything-llm/issues/539 Related library convo: https://github.com/xenova/transformers.js/issues/314 If running on docker are you building the image for the proper processor arch that the OS is running? That was the root cause last time. Docker was running the model in an emulated x86 environment and it was incompatible running on an ARM chip
yindo changed title from [BUG]: failed to load the native whisper model to [GH-ISSUE #1157] [BUG]: failed to load the native whisper model 2026-06-05 14:36:48 -04:00
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Reference: Mintplex-Labs/anything-llm#712
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