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[GH-ISSUE #1397] [BUG]: Python processing API is not online. Document short_hamilton_clip.mp4 will not be processed automatically #890

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opened 2026-02-22 18:22:01 -05:00 by yindo · 1 comment
yindo commented 2026-02-22 18:22:01 -05:00
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Originally created by @xiyuanba on GitHub (May 14, 2024).
Original GitHub issue: https://github.com/Mintplex-Labs/anything-llm/issues/1397

How are you running AnythingLLM?

Docker (local)

What happened?

when I upload a file .mp4 with api
curl --location 'http://192.168.3.186:3001/api/v1/document/upload'
--header 'Authorization: Bearer AYF7MNM-F8S4RK3-HRC1J4V-WPD73FF'
--form 'file=@"/home/kiddyt00/PycharmProjects/face_recognition/examples/short_hamilton_clip.mp4"'
response with error
{
"success": false,
"error": "Python processing API is not online. Document short_hamilton_clip.mp4 will not be processed automatically."
}
what this message mean?
and how to slove the promble with mp4 file upload

Are there known steps to reproduce?

No response

Originally created by @xiyuanba on GitHub (May 14, 2024). Original GitHub issue: https://github.com/Mintplex-Labs/anything-llm/issues/1397 ### How are you running AnythingLLM? Docker (local) ### What happened? when I upload a file .mp4 with api curl --location 'http://192.168.3.186:3001/api/v1/document/upload' \ --header 'Authorization: Bearer AYF7MNM-F8S4RK3-HRC1J4V-WPD73FF' \ --form 'file=@"/home/kiddyt00/PycharmProjects/face_recognition/examples/short_hamilton_clip.mp4"' response with error { "success": false, "error": "Python processing API is not online. Document short_hamilton_clip.mp4 will not be processed automatically." } what this message mean? and how to slove the promble with mp4 file upload ### Are there known steps to reproduce? _No response_
yindo added the possible bug label 2026-02-22 18:22:01 -05:00
yindo closed this issue 2026-02-22 18:22:02 -05:00
yindo commented 2026-02-22 18:22:02 -05:00
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@timothycarambat commented on GitHub (May 14, 2024):

You are using a version of AnythingLLM that is so old we no longer support that. We have not had a python-based document processor now for over 6 months now.

However that error is exactly what it describes, the collector is offline because it either crashed and exited or never started. Typically a docker restart solves this, also logs from the docker container would help debug further

@timothycarambat commented on GitHub (May 14, 2024): You are using a version of AnythingLLM that is so old we no longer support that. We have not had a python-based document processor now for over 6 months now. However that error is exactly what it describes, the collector is offline because it either crashed and exited or never started. Typically a docker restart solves this, also logs from the docker container would help debug further
yindo changed title from [BUG]: Python processing API is not online. Document short_hamilton_clip.mp4 will not be processed automatically to [GH-ISSUE #1397] [BUG]: Python processing API is not online. Document short_hamilton_clip.mp4 will not be processed automatically 2026-06-05 14:37:46 -04:00
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Reference: Mintplex-Labs/anything-llm#890
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