Mintplex-Labs/anything-llm
1
0
Fork 0
mirror of https://github.com/Mintplex-Labs/anything-llm.git synced 2026-07-25 12:35:29 -04:00
Code Issues 328 Packages Projects Releases 10 Wiki Activity

[GH-ISSUE #1544] [FEAT]: Embedded chat usability from a backend customer support standpoint. #994

New Issue
Open
opened 2026-02-22 18:22:34 -05:00 by yindo · 2 comments
yindo commented 2026-02-22 18:22:34 -05:00
Owner
Copy Link
Copy Source

Originally created by @atljoseph on GitHub (May 26, 2024).
Original GitHub issue: https://github.com/Mintplex-Labs/anything-llm/issues/1544

What would you like to see?

(1) Is there a way we can refer to the sessionID in any of the inputs? Example:

Allow us to set data-sponsor-link="https://something.com?chat_session_id=SESSION_ID".

  • Have the script fill in the sessionID.
  • Would you be willing to do that?
  • Would let us correlate client and conversation.

RE: README.md

(2) Would be really useful to be able to search embed chat history by sessionID.

  • Also, can't really see the whole sessionID.

(3) Is there a way to customize the message that shows up when the quota for the embed session has been surpassed?

  • To a customer, it might appear like we didn't pay our bill, and we want to let them know in a diplomatic way that their number of chats are limited... while also not appearing inept.

Our support team would be very pleased with these small improvements :)
❤️

Originally created by @atljoseph on GitHub (May 26, 2024). Original GitHub issue: https://github.com/Mintplex-Labs/anything-llm/issues/1544 ### What would you like to see? (1) Is there a way we can refer to the sessionID in any of the inputs? Example: Allow us to set data-sponsor-link="https://something.com?chat_session_id=SESSION_ID". - Have the script fill in the sessionID. - Would you be willing to do that? - Would let us correlate client and conversation. RE: [README.md](https://github.com/Mintplex-Labs/anything-llm/blob/master/embed/README.md#script-customization-options) (2) Would be really useful to be able to search embed chat history by sessionID. - Also, can't really see the whole sessionID. (3) Is there a way to customize the message that shows up when the quota for the embed session has been surpassed? - To a customer, it might appear like we didn't pay our bill, and we want to let them know in a diplomatic way that their number of chats are limited... while also not appearing inept. Our support team would be very pleased with these small improvements :) ❤️
yindo added the enhancementfeature request labels 2026-02-22 18:22:34 -05:00
yindo commented 2026-02-22 18:22:35 -05:00
Author
Owner
Copy Link
Copy Source

@atljoseph commented on GitHub (May 26, 2024):

This issue was copied from another thread. For some reason my phone is having trouble copying the images. Here is the link to the other thread with the screenshots for context. https://github.com/Mintplex-Labs/anything-llm/issues/1511#issuecomment-2131466688

@atljoseph commented on GitHub (May 26, 2024): This issue was copied from another thread. For some reason my phone is having trouble copying the images. Here is the link to the other thread with the screenshots for context. https://github.com/Mintplex-Labs/anything-llm/issues/1511#issuecomment-2131466688
yindo commented 2026-02-22 18:22:35 -05:00
Author
Owner
Copy Link
Copy Source

@atljoseph commented on GitHub (May 26, 2024):

Concerning (1).
Would be nice to have feature (1) available in all the possible link fields, including emails.

Also, usage possibilities for mailto.
Btw, do we need to make that a mailto, or does the embedded script do it? Exploring this: https://dev.to/cooljasonmelton/more-stuff-you-can-do-with-mailto-3o89. That way if a user clicks the email or the link to create a ticket, the sessionID gets to hitch a ride :)

(4) low priority for us.
And one Very small thing our folks noticed is that the embedded chat text input area is not centered vertically.

@atljoseph commented on GitHub (May 26, 2024): Concerning (1). Would be nice to have feature (1) available in all the possible link fields, including emails. Also, usage possibilities for mailto. Btw, do we need to make that a mailto, or does the embedded script do it? Exploring this: https://dev.to/cooljasonmelton/more-stuff-you-can-do-with-mailto-3o89. That way if a user clicks the email or the link to create a ticket, the sessionID gets to hitch a ride :) (4) low priority for us. And one Very small thing our folks noticed is that the embedded chat text input area is not centered vertically.
yindo changed title from [FEAT]: Embedded chat usability from a backend customer support standpoint. to [GH-ISSUE #1544] [FEAT]: Embedded chat usability from a backend customer support standpoint. 2026-06-05 14:38:23 -04:00
Sign in to join this conversation.
No Branch/Tag Specified
Branches Tags
Labels
Clear labels
Desktop
Docker
Integration Request
Integration Request
OS: Linux
OS: Mobile
OS: Windows
UI/UX
blocked
bug
bug
core-team-only
documentation
duplicate
embed-widget
enhancement
feature request
github_actions
good first issue
investigating
needs info / can't replicate
possible bug
pull-request
Mirrored from GitHub Pull Request
 question
stage: specifications
wontfix
No Label enhancement feature request
Milestone
No items
No Milestone
Projects
Clear projects
No project
Assignees
Clear assignees
yindo
No Assignees
1 Participants
Notifications
Due Date
No due date set.
Dependencies

No dependencies set.

Reference: Mintplex-Labs/anything-llm#994
Delete Branch "%!s()"

Deleting a branch is permanent. Although the deleted branch may continue to exist for a short time before it actually gets removed, it CANNOT be undone in most cases. Continue?