[GH-ISSUE #241] Issue installing desktop app on windows #199

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2026-06-05T15:22:11-04:00

yindo commented

2026-06-05 15:22:11 -04:00

Originally created by @Sagrel on GitHub (Apr 19, 2026).
Original GitHub issue: https://github.com/Mintplex-Labs/anythingllm-docs/issues/241

I tried installing it for the first time from the website directly, I tried to install it in my secondary drive and it all started fine, downloading Cuda and ffmpeg. There was this warning:

That makes no sense, as it is my first time installing it. I just clicked retry and it moved onto the next error:

Retrying did not work this time. I tried to just ignore it, but the result is that I get a broken shortcut on my desktop and nothing on the target folder (it didn't even create the folder)

I retried on my main SSD, but the same issues repeated, so that is not the issue.

Let me know if there is a known solution for this or if there is a file where I can find the logs to debug the issue

Originally created by @Sagrel on GitHub (Apr 19, 2026). Original GitHub issue: https://github.com/Mintplex-Labs/anythingllm-docs/issues/241 I tried installing it for the first time from the website directly, I tried to install it in my secondary drive and it all started fine, downloading Cuda and ffmpeg. There was this warning: <img width="492" height="381" alt="Image" src="https://github.com/user-attachments/assets/40bc9b17-2355-4f95-a4e0-202759014e84" /> That makes no sense, as it is my first time installing it. I just clicked retry and it moved onto the next error: <img width="500" height="392" alt="Image" src="https://github.com/user-attachments/assets/2f9ef2c7-c725-4ea9-ac30-2cc7776ee2c6" /> Retrying did not work this time. I tried to just ignore it, but the result is that I get a broken shortcut on my desktop and nothing on the target folder (it didn't even create the folder) I retried on my main SSD, but the same issues repeated, so that is not the issue. Let me know if there is a known solution for this or if there is a file where I can find the logs to debug the issue

yindo closed this issue

2026-06-05 15:22:11 -04:00

yindo commented

2026-06-05 15:22:12 -04:00

@timothycarambat commented on GitHub (Apr 20, 2026):

https://docs.anythingllm.com/installation-desktop/windows#anythingllm-cannot-be-closed-when-trying-to-install

You installed as multi-user (for the whole system) as this can show up - should only be for single user and that is why.

@timothycarambat commented on GitHub (Apr 20, 2026): https://docs.anythingllm.com/installation-desktop/windows#anythingllm-cannot-be-closed-when-trying-to-install You installed as multi-user (for the whole system) as this can show up - should only be for single user and that is why.

yindo referenced this issue

2026-06-05 15:22:40 -04:00

[PR #199] [MERGED] Improved copy for authenticated scraping warning callout #184

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Reference: Mintplex-Labs/anythingllm-docs#199