From e96e4b470f5089da943e29ce9d02cb8ccbd652c7 Mon Sep 17 00:00:00 2001 From: Adam Miedema Date: Fri, 4 Apr 2025 16:16:33 -0600 Subject: [PATCH] Docs/license ssl (#32) * chore: add ssl license troubleshooting to docs * chore: add instructions on ssl license issue --------- Co-authored-by: Nikesh Parajuli --- .../3.troubleshooting/license-activation.md | 73 ++++++++++++++----- 1 file changed, 56 insertions(+), 17 deletions(-) diff --git a/content/3.troubleshooting/license-activation.md b/content/3.troubleshooting/license-activation.md index 92ee490..7b81d17 100644 --- a/content/3.troubleshooting/license-activation.md +++ b/content/3.troubleshooting/license-activation.md @@ -11,26 +11,65 @@ If you're having trouble with your Msty license activation not persisting, it mi To resolve this, set the `XDG_CURRENT_DESKTOP` environment variable to `GNOME` before launching the app. This ensures Msty can interact properly with the keychain for storing your license. ::tabs{variant="card"} - ::div{label="AppImage" icon="ph:linux-logo"} - ### AppImage +::div{label="AppImage" icon="ph:linux-logo"} - Open a terminal window and run the following command to open Msty: +### AppImage - ```sh - export XDG_CURRENT_DESKTOP='GNOME' && ./.AppImage - ``` - :: +Open a terminal window and run the following command to open Msty: - ::div{label="deb" icon="tabler:brand-debian"} - ### deb - - Open a terminal window and run the following command to open Msty: - - ```sh - export XDG_CURRENT_DESKTOP='GNOME' && msty - ``` - :: +```sh +export XDG_CURRENT_DESKTOP='GNOME' && ./.AppImage +``` :: -If the issue still persists, please reach out on our Discord server for further troubleshooting. \ No newline at end of file +::div{label="deb" icon="tabler:brand-debian"} + +### deb + +Open a terminal window and run the following command to open Msty: + +```sh +export XDG_CURRENT_DESKTOP='GNOME' && msty +``` + +:: + +:: + +## Activation failure due to SSL error + +This may happen if you are behind a proxy. + +To resolve, try adding `NODE_TLS_REJECT_UNAUTHORIZED=0` prior to the app binary. + +::tabs{variant="card" sync="download-os"} +::div{label="Windows" icon="iconoir:windows"} + +### Windows + +Open a terminal window and run the following command: + +```sh +set NODE_TLS_REJECT_UNAUTHORIZED=0 && C:\Users\\AppData\Local\Programs\Msty\Msty.exe +``` + +:: + +::div{label="Mac" icon="hugeicons:apple"} + +### Mac + +Open a terminal window and run the following command: + +```sh +NODE_TLS_REJECT_UNAUTHORIZED=0 /Applications/Msty.app/Contents/MacOS/Msty +``` + +:: + +:: + +--- + +If you still have issues activating your license, please reach out on our Discord server for support.