mirror of
https://github.com/hacks-guide/Guide_3DS.git
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64 lines
2.6 KiB
Markdown
64 lines
2.6 KiB
Markdown
# Troubleshooting (super-skaterhax)
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This page offers troubleshooting advice for commonly encountered issues with the "Installing boot9strap (super-skaterhax)" page. If you are unable to solve your issue with the advice on this page, please join [Nintendo Homebrew on Discord](https://discord.gg/MWxPgEp) and describe your issue, including what you have already tried.
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::: warning
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These instructions are only valid for the "Installing boot9strap (super-skaterhax)" page. If you are using **anything other than** a **New 3DS** on version **11.15.0 through 11.17.0**, you should follow [troubleshooting instructions for Installing boot9strap (SSLoth-Browser)](troubleshooting-ssloth-browser) instead.
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:::
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## Issues with super-skaterhax
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::: details "An error has occurred. Please save your data in any software currently in use, then restart the system."
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If no colors flash after pressing "GO GO!":
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+ Ensure that you have set your system date and [region](/images/screenshots/skaterhax/skater-lang.png) correctly
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+ Ensure that no other browser tabs are open, then restart the browser and try the exploit again
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If the screen flashes colors then freezes/crashes:
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+ Ensure that you have the correct copy of `arm11code.bin` and `browserhax_hblauncher_ropbin_payload.bin` for your console's version and region
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+ Try resetting your browser data:
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1. Launch the browser, then launch the browser settings
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1. Scroll to the bottom and select "Reset Save Data" (it may also be called "Initialize Save Data" or "Clear All Save Data")
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1. Try the exploit again
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+ Try changing the system language to something other than the current language
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:::
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:::: details "An error has occurred. Hold down the POWER button to turn off the power..." (black screen with text)
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The file `arm11code.bin` is missing or misplaced. Make sure to copy the files of the [latest version of super-skaterhax](https://skater.nintendohomebrew.com/) for your region and version to the root of your SD card (not inside of a folder).
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::: info
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:::
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::::
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::: details An exception occured or "DLL_HEAP_INFORMATION" when pressing GO! GO!
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This likely indicates that you already have custom firmware. You should [check for CFW](checking-for-cfw).
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:::
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## Issues with SafeB9SInstaller
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<!--@include: ./_include/troubleshooting-sb9si-bin.md -->
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<!--@include: ./_include/troubleshooting-sb9si-common.md -->
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<!--@include: ./_include/troubleshooting-get-help-common.md -->
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---
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::: tip
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Go back to [Installing boot9strap (super-skaterhax)](installing-boot9strap-(super-skaterhax))
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:::
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<!--@include: ./_include/troubleshooting-return.md -->
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