# Support

Jellyfin contributors have limited availability to address general support
questions. Please make sure you are using the latest version of Jellyfin.

When looking for support or information, please first search for your
question in these venues:

* [Jellyfin Forum](https://forum.jellyfin.org)
* [Jellyfin Documentation](https://jellyfin.org/docs/)
* [Open or **closed** issues in the organization](https://github.com/issues?q=sort%3Aupdated-desc+org%3Ajellyfin+is%3Aissue+)

If you didn't find an answer in the resources above, contributors and other
users are reachable through the following channels:

* #jellyfin on [Matrix](https://matrix.to/#/#jellyfin:matrix.org%22) or [IRC](ircs://irc.libera.chat:6697/#jellyfin)
* #jellyfin-troubleshooting on [Matrix](https://matrix.to/#/#jellyfin-troubleshooting:matrix.org) or [IRC](ircs://irc.libera.chat:6697/#jellyfin-troubleshooting)
* [/r/jellyfin on Reddit](https://www.reddit.com/r/jellyfin)

GitHub issues are for tracking enhancements and bugs, not general support.

The open source license grants you the freedom to use Jellyfin.
It does not guarantee commitments of other people's time.
Please be respectful and manage your expectations.