Issue related to "Getting Started" and LangChain Academy #45

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opened 2026-02-21 17:17:02 -05:00 by yindo · 3 comments
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Originally created by @BenDressel247 on GitHub (Dec 18, 2024).

Hi

I'm working through the LangChain Academy course and I'm running into the below error when executing the langsmith API's.

Failed to get info from https://api.smith.langchain.com: LangSmithConnectionError('Connection error caused failure to GET /info in LangSmith API. Please confirm your internet connection. SSLError(MaxRetryError("HTTPSConnectionPool(host='api.smith.langchain.com', port=443): Max retries exceeded with url: /info (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable
to get local issuer certificate (ssl.c:1000)')))"))\nContent-Length: None\nAPI Key: lsv2********************************************33')
Failed to batch ingest runs: langsmith.utils.LangSmithConnectionError: Connection error caused failure to POST https://api.smith.langchain.com/runs/batch in LangSmith API. Please confirm your internet connection. SSLError(MaxRetryError("HTTPSConnectionPool(host='api.smith.langchain.com', port=443): Max retries exceeded with url: /runs/batch (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1000)')))"))

Even following the Getting Started page here: https://docs.smith.langchain.com/ I'm receiving the same error. I don't see any other topics containing SSL errors so hitting a wall as to what to do next.

Thanks

Originally created by @BenDressel247 on GitHub (Dec 18, 2024). Hi I'm working through the LangChain Academy course and I'm running into the below error when executing the langsmith API's. Failed to get info from https://api.smith.langchain.com: LangSmithConnectionError('Connection error caused failure to GET /info in LangSmith API. Please confirm your internet connection. SSLError(MaxRetryError("HTTPSConnectionPool(host=\'api.smith.langchain.com\', port=443): Max retries exceeded with url: /info (Caused by SSLError(SSLCertVerificationError(1, \'[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1000)\')))"))\nContent-Length: None\nAPI Key: lsv2_********************************************33') Failed to batch ingest runs: langsmith.utils.LangSmithConnectionError: Connection error caused failure to POST https://api.smith.langchain.com/runs/batch in LangSmith API. Please confirm your internet connection. SSLError(MaxRetryError("HTTPSConnectionPool(host='api.smith.langchain.com', port=443): Max retries exceeded with url: /runs/batch (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (_ssl.c:1000)')))")) Even following the Getting Started page here: https://docs.smith.langchain.com/ I'm receiving the same error. I don't see any other topics containing SSL errors so hitting a wall as to what to do next. Thanks
yindo closed this issue 2026-02-21 17:17:02 -05:00
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Owner

@pavansai26 commented on GitHub (Mar 16, 2025):

Failed to get info from https://api.smith.langchain.com: LangSmithConnectionError('Connection error caused failure to GET /info in LangSmith API. Please confirm your internet connection. SSLError(MaxRetryError("HTTPSConnectionPool(host='api.smith.langchain.com', port=443): Max retries exceeded with url: /info (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (ssl.c:997)')))"))\nContent-Length: None\nAPI Key: lsv2****************43')

@pavansai26 commented on GitHub (Mar 16, 2025): Failed to get info from https://api.smith.langchain.com: LangSmithConnectionError('Connection error caused failure to GET /info in LangSmith API. Please confirm your internet connection. SSLError(MaxRetryError("HTTPSConnectionPool(host=\'api.smith.langchain.com\', port=443): Max retries exceeded with url: /info (Caused by SSLError(SSLCertVerificationError(1, \'[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: unable to get local issuer certificate (ssl.c:997)\')))"))\nContent-Length: None\nAPI Key: lsv2****************43')
Author
Owner

@pavansai26 commented on GitHub (Mar 16, 2025):

python -m pip install pip-system-certs -U --use-feature=truststore i tried this it worked

@pavansai26 commented on GitHub (Mar 16, 2025): python -m pip install pip-system-certs -U --use-feature=truststore i tried this it worked
Author
Owner

@katmayb commented on GitHub (Nov 18, 2025):

Closing this issue. If you would like open another issue, please use our new docs repository: https://github.com/langchain-ai/docs/issues

@katmayb commented on GitHub (Nov 18, 2025): Closing this issue. If you would like open another issue, please use our new docs repository: https://github.com/langchain-ai/docs/issues
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Reference: langchain-ai/langsmith-docs#45