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When using the OpenAI-API-compatible connection model, the model cannot be accessed normally. There are no error messages in the log. #150

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opened 2026-02-16 10:18:14 -05:00 by yindo · 1 comment
yindo commented 2026-02-16 10:18:14 -05:00
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Originally created by @NAMEWTA on GitHub (Mar 29, 2025).

Self Checks

  • This is only for bug report, if you would like to ask a question, please head to Discussions.
  • I have searched for existing issues search for existing issues, including closed ones.
  • I confirm that I am using English to submit this report (我已阅读并同意 Language Policy).
  • [FOR CHINESE USERS] 请务必使用英文提交 Issue，否则会被关闭。谢谢！:)
  • Please do not modify this template :) and fill in all the required fields.

Dify version

1.1.3

Cloud or Self Hosted

Self Hosted (Docker)

Steps to reproduce

I successfully connected to the third-party AI service using OpenAI-API-compatible. The model could be accessed normally in version 0.15.4. However, after upgrading to version 1.1.3, when I interacted with the model, it did not produce any output. Upon checking the backend logs, I found that Dify did not provide my conversation to the large model at all.
Image

✔️ Expected Behavior

No response

❌ Actual Behavior

No response

Originally created by @NAMEWTA on GitHub (Mar 29, 2025). ### Self Checks - [x] This is only for bug report, if you would like to ask a question, please head to [Discussions](https://github.com/langgenius/dify/discussions/categories/general). - [x] I have searched for existing issues [search for existing issues](https://github.com/langgenius/dify/issues), including closed ones. - [x] I confirm that I am using English to submit this report (我已阅读并同意 [Language Policy](https://github.com/langgenius/dify/issues/1542)). - [x] [FOR CHINESE USERS] 请务必使用英文提交 Issue，否则会被关闭。谢谢！:) - [x] Please do not modify this template :) and fill in all the required fields. ### Dify version 1.1.3 ### Cloud or Self Hosted Self Hosted (Docker) ### Steps to reproduce I successfully connected to the third-party AI service using OpenAI-API-compatible. The model could be accessed normally in version 0.15.4. However, after upgrading to version 1.1.3, when I interacted with the model, it did not produce any output. Upon checking the backend logs, I found that Dify did not provide my conversation to the large model at all. ![Image](https://github.com/user-attachments/assets/41da84a2-c987-4310-9256-7921a84767ee) ### ✔️ Expected Behavior _No response_ ### ❌ Actual Behavior _No response_
yindo closed this issue 2026-02-16 10:18:14 -05:00
yindo commented 2026-02-16 10:18:15 -05:00
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@dosubot[bot] commented on GitHub (Mar 29, 2025):

Hey @NAMEWTA! 👋 I'm here to help you with any bugs, questions, or contributions you have for the Dify project. I'm a bot designed to assist you while you wait for a human maintainer. Let's squash this bug together!

I found a similar open issue where users experienced problems with the OpenAI-API-compatible connection model not producing output. The suggested solutions include:

  1. Check API Key and Quota: Ensure your API key is valid and your account has sufficient quota.
  2. Verify Model Deployment: Confirm that the model is successfully deployed.
  3. Check for Rate Limits: Ensure you have not exceeded the official API call rate limits.
  4. Update to Latest Version: Make sure both the frontend and backend versions of your Dify deployment are up to date and consistent.
  5. Adjust Model Parameters: Ensure the parameter values are within the acceptable range for the current model.
  6. Reduce Token Limits: If the query or prefix prompt is too long, reduce the "max tokens" value in the parameter settings.
  7. Clear Cache: Clear the browser cache or the corresponding app cache on mobile devices.
  8. Check Embedding Model Rate Limits: If the Q&A segmentation mode shows "queuing," check if the embedding model API key has reached its rate limit.
  9. Ensure Completion Mode is Correct: Ensure that the "Completion mode" field in Dify is set correctly for the model's expected interaction mode [1].

These steps might help resolve the issue you're facing with the model not producing output after upgrading to version 1.1.3.

To continue talking to Dosu, mention @dosu.

Help Dosu learn! Give it feedback: Great Response | Irrelevant Answer | Incorrect Sources | Too Verbose | Hallucination | Bug Report | Other

@dosubot[bot] commented on GitHub (Mar 29, 2025): <!-- Greeting --> Hey @NAMEWTA! 👋 I'm here to help you with any bugs, questions, or contributions you have for the Dify project. I'm a bot designed to assist you while you wait for a human maintainer. Let's squash this bug together! <!-- Answer --> I found a similar open issue where users experienced problems with the OpenAI-API-compatible connection model not producing output. The suggested solutions include: 1. **Check API Key and Quota**: Ensure your API key is valid and your account has sufficient quota. 2. **Verify Model Deployment**: Confirm that the model is successfully deployed. 3. **Check for Rate Limits**: Ensure you have not exceeded the official API call rate limits. 4. **Update to Latest Version**: Make sure both the frontend and backend versions of your Dify deployment are up to date and consistent. 5. **Adjust Model Parameters**: Ensure the parameter values are within the acceptable range for the current model. 6. **Reduce Token Limits**: If the query or prefix prompt is too long, reduce the "max tokens" value in the parameter settings. 7. **Clear Cache**: Clear the browser cache or the corresponding app cache on mobile devices. 8. **Check Embedding Model Rate Limits**: If the Q&A segmentation mode shows "queuing," check if the embedding model API key has reached its rate limit. 9. **Ensure Completion Mode is Correct**: Ensure that the "Completion mode" field in Dify is set correctly for the model's expected interaction mode <sup>[[1]](https://github.com/langgenius/dify/issues/15610)</sup>. These steps might help resolve the issue you're facing with the model not producing output after upgrading to version 1.1.3. <!-- Dosu Comment Footer --> *To continue talking to [Dosu](https://dosu.dev), mention @dosu.* --- <sup>Help Dosu learn! Give it feedback: [Great Response](https://app.dosu.dev/response-feedback/aac1689d-4056-4e9f-b11f-3d13dcc7c9e0?feedback_type=great_response) | [Irrelevant Answer](https://app.dosu.dev/response-feedback/aac1689d-4056-4e9f-b11f-3d13dcc7c9e0?feedback_type=irrelevant_answer) | [Incorrect Sources](https://app.dosu.dev/response-feedback/aac1689d-4056-4e9f-b11f-3d13dcc7c9e0?feedback_type=incorrect_sources) | [Too Verbose](https://app.dosu.dev/response-feedback/aac1689d-4056-4e9f-b11f-3d13dcc7c9e0?feedback_type=too_verbose) | [Hallucination](https://app.dosu.dev/response-feedback/aac1689d-4056-4e9f-b11f-3d13dcc7c9e0?feedback_type=hallucination) | [Bug Report](https://app.dosu.dev/response-feedback/aac1689d-4056-4e9f-b11f-3d13dcc7c9e0?feedback_type=bug_report) | [Other](https://app.dosu.dev/response-feedback/aac1689d-4056-4e9f-b11f-3d13dcc7c9e0?feedback_type=other)</sup>
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Reference: langgenius/dify-official-plugins#150
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