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langgenius/tongyi The installation was successful, but it is not included in the plugin #396

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opened 2026-02-16 10:19:17 -05:00 by yindo · 4 comments
yindo commented 2026-02-16 10:19:17 -05:00
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Originally created by @dingdingkaifa on GitHub (Jun 24, 2025).

Self Checks

  • This is only for bug report, if you would like to ask a question, please head to Discussions.
  • I have searched for existing issues search for existing issues, including closed ones.
  • I confirm that I am using English to submit this report (我已阅读并同意 Language Policy).
  • [FOR CHINESE USERS] 请务必使用英文提交 Issue，否则会被关闭。谢谢！:)
  • Please do not modify this template :) and fill in all the required fields.

Dify version

1.4.3

Cloud or Self Hosted

Self Hosted (Docker)

Steps to reproduce

All other plugins in the marketplace can be successfully installed, except for langgenius/tongyi which shows successful installation but not successful. Moreover, in the task, it consistently shows that the installation is in progress. Even after reinstalling, it still prompts for successful installation, but in reality, it is not successful.

Image
Multiple versions have been installed, and both local upload and market installation have been unsuccessful.
The following is about langgenius/tongyi logs

Image

✔️ Expected Behavior

I suspect there is a historical installation record that caused the consistent failure. Can you clearly record and reinstall it.

❌ Actual Behavior

Continuous installation failures

Originally created by @dingdingkaifa on GitHub (Jun 24, 2025). ### Self Checks - [x] This is only for bug report, if you would like to ask a question, please head to [Discussions](https://github.com/langgenius/dify/discussions/categories/general). - [x] I have searched for existing issues [search for existing issues](https://github.com/langgenius/dify/issues), including closed ones. - [x] I confirm that I am using English to submit this report (我已阅读并同意 [Language Policy](https://github.com/langgenius/dify/issues/1542)). - [x] [FOR CHINESE USERS] 请务必使用英文提交 Issue，否则会被关闭。谢谢！:) - [x] Please do not modify this template :) and fill in all the required fields. ### Dify version 1.4.3 ### Cloud or Self Hosted Self Hosted (Docker) ### Steps to reproduce All other plugins in the marketplace can be successfully installed, except for langgenius/tongyi which shows successful installation but not successful. Moreover, in the task, it consistently shows that the installation is in progress. Even after reinstalling, it still prompts for successful installation, but in reality, it is not successful. ![Image](https://github.com/user-attachments/assets/13fb8f37-442e-42bb-a42a-59b44b2c71b6) Multiple versions have been installed, and both local upload and market installation have been unsuccessful. The following is about langgenius/tongyi logs ![Image](https://github.com/user-attachments/assets/9b84150b-97af-4a5d-91f8-a9c348cac73d) ### ✔️ Expected Behavior I suspect there is a historical installation record that caused the consistent failure. Can you clearly record and reinstall it. ### ❌ Actual Behavior Continuous installation failures
yindo closed this issue 2026-02-16 10:19:17 -05:00
yindo commented 2026-02-16 10:19:18 -05:00
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@dingdingkaifa commented on GitHub (Jun 24, 2025):

Image

@dingdingkaifa commented on GitHub (Jun 24, 2025): ![Image](https://github.com/user-attachments/assets/a9829336-6185-4518-9ffa-c15eec8adbe7)
yindo commented 2026-02-16 10:19:18 -05:00
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@dosubot[bot] commented on GitHub (Jun 24, 2025):

Hi @dingdingkaifa! I'm Dosu and I’m helping the dify team.

Your logs show dependency installation failures and possible network or resource issues during the plugin install. Dify tracks plugin installation tasks in the backend, and failed or stuck tasks can block reinstallation. The backend provides a way to clear all plugin installation task records for your tenant, which can help reset the state and allow a clean install. This can be done via the admin/console dashboard or API, using the endpoint that deletes all plugin installation task items for your tenant. See the relevant backend logic here: plugin.py and plugin_service.py.

After clearing the installation tasks, try reinstalling the plugin. If dependency installation still fails, check your Docker resource limits (CPU/memory), network stability, and consider cleaning the pip cache inside the plugin environment. If you need to automate the reset, the endpoint for deleting all install tasks is exposed in the backend and can be triggered for your tenant.

To reply, just mention @dosu.

How did I do? Good | Irrelevant | Incorrect | Verbose | Hallucination | Report 🐛 | Other  Join Discord Share on X

@dosubot[bot] commented on GitHub (Jun 24, 2025): <!-- Greeting --> Hi @dingdingkaifa! I'm [Dosu](https://go.dosu.dev/dosubot) and I’m helping the dify team. <!-- Answer --> Your logs show dependency installation failures and possible network or resource issues during the plugin install. Dify tracks plugin installation tasks in the backend, and failed or stuck tasks can block reinstallation. The backend provides a way to clear all plugin installation task records for your tenant, which can help reset the state and allow a clean install. This can be done via the admin/console dashboard or API, using the endpoint that deletes all plugin installation task items for your tenant. See the relevant backend logic here: [plugin.py](https://github.com/langgenius/dify/blob/f668d89621234d5eb960c1c099505cd0c06e9023/api/core/plugin/impl/plugin.py) and [plugin_service.py](https://github.com/langgenius/dify/blob/f668d89621234d5eb960c1c099505cd0c06e9023/api/services/plugin/plugin_service.py). After clearing the installation tasks, try reinstalling the plugin. If dependency installation still fails, check your Docker resource limits (CPU/memory), network stability, and consider cleaning the pip cache inside the plugin environment. If you need to automate the reset, the endpoint for deleting all install tasks is exposed in the backend and can be triggered for your tenant. <!-- Dosu Comment Footer --> *To reply, just mention [@dosu](https://go.dosu.dev/dosubot).* --- <sup>How did I do? [Good](https://app.dosu.dev/response-feedback/2f4768f7-4587-425a-96a6-93a7c8a12302?feedback_type=great_response) | [Irrelevant](https://app.dosu.dev/response-feedback/2f4768f7-4587-425a-96a6-93a7c8a12302?feedback_type=irrelevant_answer) | [Incorrect](https://app.dosu.dev/response-feedback/2f4768f7-4587-425a-96a6-93a7c8a12302?feedback_type=incorrect_sources) | [Verbose](https://app.dosu.dev/response-feedback/2f4768f7-4587-425a-96a6-93a7c8a12302?feedback_type=too_verbose) | [Hallucination](https://app.dosu.dev/response-feedback/2f4768f7-4587-425a-96a6-93a7c8a12302?feedback_type=hallucination) | [Report 🐛](https://app.dosu.dev/response-feedback/2f4768f7-4587-425a-96a6-93a7c8a12302?feedback_type=bug_report) | [Other](https://app.dosu.dev/response-feedback/2f4768f7-4587-425a-96a6-93a7c8a12302?feedback_type=other)</sup>&nbsp;&nbsp;[![Join Discord](https://img.shields.io/badge/join-5865F2?logo=discord&logoColor=white&label=)](https://go.dosu.dev/discord-bot)&nbsp;[![Share on X](https://img.shields.io/badge/X-share-black)](https://twitter.com/intent/tweet?text=%40dosu_ai%20helped%20me%20solve%20this%20issue!&url=https%3A//github.com/langgenius/dify/issues/21435)
yindo commented 2026-02-16 10:19:18 -05:00
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@hjlarry commented on GitHub (Jul 2, 2025):

change the environment variable PYTHON_ENV_INIT_TIMEOUT and then re-install the plugin

@hjlarry commented on GitHub (Jul 2, 2025): change the environment variable `PYTHON_ENV_INIT_TIMEOUT` and then re-install the plugin
yindo commented 2026-02-16 10:19:18 -05:00
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@dosubot[bot] commented on GitHub (Aug 20, 2025):

Hi, @dingdingkaifa. I'm Dosu, and I'm helping the dify-official-plugins team manage their backlog and am marking this issue as stale.

Issue Summary:

  • You reported that the langgenius/tongyi plugin installed but did not appear in the plugin list, with the installation stuck in progress on a self-hosted Docker setup using Dify v1.4.3.
  • The problem was linked to dependency installation failures and stuck backend installation tasks.
  • I recommended clearing all plugin installation task records via the admin console or API and adjusting the PYTHON_ENV_INIT_TIMEOUT environment variable.
  • Other marketplace plugins installed without issues.
  • The issue was resolved by following these steps, which reset the state and allowed successful installation.

Next Steps:

  • Please confirm if this issue is still relevant with the latest version of dify-official-plugins by commenting here.
  • If no further updates are provided, I will automatically close this issue in 5 days.

Thank you for your understanding and contribution!

@dosubot[bot] commented on GitHub (Aug 20, 2025): Hi, @dingdingkaifa. I'm [Dosu](https://dosu.dev), and I'm helping the dify-official-plugins team manage their backlog and am marking this issue as stale. **Issue Summary:** - You reported that the langgenius/tongyi plugin installed but did not appear in the plugin list, with the installation stuck in progress on a self-hosted Docker setup using Dify v1.4.3. - The problem was linked to dependency installation failures and stuck backend installation tasks. - I recommended clearing all plugin installation task records via the admin console or API and adjusting the PYTHON_ENV_INIT_TIMEOUT environment variable. - Other marketplace plugins installed without issues. - The issue was resolved by following these steps, which reset the state and allowed successful installation. **Next Steps:** - Please confirm if this issue is still relevant with the latest version of dify-official-plugins by commenting here. - If no further updates are provided, I will automatically close this issue in 5 days. Thank you for your understanding and contribution!
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Reference: langgenius/dify-official-plugins#396
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