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"Add Learning Feature for Rapid and Automated Response in LINE Customer Service" #10638

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opened 2026-02-21 18:49:20 -05:00 by yindo · 0 comments
yindo commented 2026-02-21 18:49:20 -05:00
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Originally created by @YUKIKIMURAno1 on GitHub (Mar 12, 2025).

Self Checks

  • I have searched for existing issues search for existing issues, including closed ones.
  • I confirm that I am using English to submit this report (我已阅读并同意 Language Policy).
  • [FOR CHINESE USERS] 请务必使用英文提交 Issue，否则会被关闭。谢谢！:）
  • Please do not modify this template :) and fill in all the required fields.

Is this request related to a challenge you are facing?

We are currently operating a LINE account for customer service. We would like to have this account learn and integrate with an API to enable faster responses.

What is the feature you'd like to see?

We would like to add a feature that learns from past customer interactions, responds instantly on LINE, and provides solutions to problems.

How will this feature improve your workflow / experience?

This feature will reduce the time it takes to respond, allowing us to spend more time on other important tasks.

Additional context or comments

We have CSV data of past interactions. We believe that using this data to train the model will enable more accurate responses.

Can you help with this feature?

Yes, we can.

Originally created by @YUKIKIMURAno1 on GitHub (Mar 12, 2025). ### Self Checks - [x] I have searched for existing issues [search for existing issues](https://github.com/langgenius/dify/issues), including closed ones. - [x] I confirm that I am using English to submit this report (我已阅读并同意 [Language Policy](https://github.com/langgenius/dify/issues/1542)). - [x] [FOR CHINESE USERS] 请务必使用英文提交 Issue，否则会被关闭。谢谢！:） - [x] Please do not modify this template :) and fill in all the required fields. ### Is this request related to a challenge you are facing? We are currently operating a LINE account for customer service. We would like to have this account learn and integrate with an API to enable faster responses. ### What is the feature you'd like to see? We would like to add a feature that learns from past customer interactions, responds instantly on LINE, and provides solutions to problems. ### How will this feature improve your workflow / experience? This feature will reduce the time it takes to respond, allowing us to spend more time on other important tasks. ### Additional context or comments We have CSV data of past interactions. We believe that using this data to train the model will enable more accurate responses. ### Can you help with this feature? Yes, we can.
yindo closed this issue 2026-02-21 18:49:20 -05:00
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Reference: langgenius/dify#10638
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