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Unable to log in to Dify #10865

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opened 2026-02-21 18:52:05 -05:00 by yindo · 0 comments
yindo commented 2026-02-21 18:52:05 -05:00
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Originally created by @joseph-kim06 on GitHub (Mar 13, 2025).

Self Checks

  • This is only for bug report, if you would like to ask a question, please head to Discussions.
  • I have searched for existing issues search for existing issues, including closed ones.
  • I confirm that I am using English to submit this report (我已阅读并同意 Language Policy).
  • [FOR CHINESE USERS] 请务必使用英文提交 Issue，否则会被关闭。谢谢！:）
  • Please do not modify this template :) and fill in all the required fields.

Dify version

0.6.11

Cloud or Self Hosted

Self Hosted (Docker)

Steps to reproduce

One of our users has been granted access to our dify.annalect.com application and added to a workspace as well within our account. However, he is reporting the error in the attached screenshot, even after we’ve confirmed that all the access is set up correctly on our end.

We have confirmed with other users being granted access to the same workspace that they are able to log in and access without any issue. Our org uses OneWP for authentication and have double-checked the user is set up correctly in Okta.

Image

✔️ Expected Behavior

Image

❌ Actual Behavior

No response

Originally created by @joseph-kim06 on GitHub (Mar 13, 2025). ### Self Checks - [x] This is only for bug report, if you would like to ask a question, please head to [Discussions](https://github.com/langgenius/dify/discussions/categories/general). - [x] I have searched for existing issues [search for existing issues](https://github.com/langgenius/dify/issues), including closed ones. - [x] I confirm that I am using English to submit this report (我已阅读并同意 [Language Policy](https://github.com/langgenius/dify/issues/1542)). - [x] [FOR CHINESE USERS] 请务必使用英文提交 Issue，否则会被关闭。谢谢！:） - [x] Please do not modify this template :) and fill in all the required fields. ### Dify version 0.6.11 ### Cloud or Self Hosted Self Hosted (Docker) ### Steps to reproduce One of our users has been granted access to our dify.annalect.com application and added to a workspace as well within our account. However, he is reporting the error in the attached screenshot, even after we’ve confirmed that all the access is set up correctly on our end. We have confirmed with other users being granted access to the same workspace that they are able to log in and access without any issue. Our org uses OneWP for authentication and have double-checked the user is set up correctly in Okta. ![Image](https://github.com/user-attachments/assets/696978d3-7460-490a-8b24-84da7127adaa) ### ✔️ Expected Behavior ![Image](https://github.com/user-attachments/assets/7acd50f8-c5b0-4792-a2fa-0a9594c67446) ### ❌ Actual Behavior _No response_
yindo added the 🐞 bug🤔 cant-reproduceoutdated labels 2026-02-21 18:52:05 -05:00
yindo closed this issue 2026-02-21 18:52:05 -05:00
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Reference: langgenius/dify#10865
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