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Application error: a client-side exception has occurred while loading xxx.xxx.com (see the browser console for more information) #13417

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opened 2026-02-21 19:12:05 -05:00 by yindo · 2 comments
yindo commented 2026-02-21 19:12:05 -05:00
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Originally created by @gukecai on GitHub (Apr 27, 2025).

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  • This is only for bug report, if you would like to ask a question, please head to Discussions.
  • I have searched for existing issues search for existing issues, including closed ones.
  • I confirm that I am using English to submit this report (我已阅读并同意 Language Policy).
  • [FOR CHINESE USERS] 请务必使用英文提交 Issue，否则会被关闭。谢谢！:)
  • Please do not modify this template :) and fill in all the required fields.

Dify version

1.20

Cloud or Self Hosted

Self Hosted (Docker)

Steps to reproduce

I install dify in a self hosted(without internet), the step is

I install docker in my computer (mac ), run "docker-compuse ..." to install dify,and dify is ok,
then run " docker sava -o dify.tar ...." to save the image, copy the dify.tar to a self hosted which without internet
run " docker load -i dify.tar" , then run "docker-compuse ..." to build then container.
9 container is runing , when i open the web and create app , oops,the website show wrong.

Linux mobancentos7.8 3.10.0-1127.el7.x86_64 #1 SMP Tue Mar 31 23:36:51 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux

please help!!!

Image

✔️ Expected Behavior

No response

❌ Actual Behavior

No response

Originally created by @gukecai on GitHub (Apr 27, 2025). ### Self Checks - [x] This is only for bug report, if you would like to ask a question, please head to [Discussions](https://github.com/langgenius/dify/discussions/categories/general). - [x] I have searched for existing issues [search for existing issues](https://github.com/langgenius/dify/issues), including closed ones. - [x] I confirm that I am using English to submit this report (我已阅读并同意 [Language Policy](https://github.com/langgenius/dify/issues/1542)). - [x] [FOR CHINESE USERS] 请务必使用英文提交 Issue，否则会被关闭。谢谢！:) - [x] Please do not modify this template :) and fill in all the required fields. ### Dify version 1.20 ### Cloud or Self Hosted Self Hosted (Docker) ### Steps to reproduce I install dify in a self hosted(without internet), the step is I install docker in my computer (mac ), run "docker-compuse ..." to install dify,and dify is ok, then run " docker sava -o dify.tar ...." to save the image, copy the dify.tar to a self hosted which without internet run " docker load -i dify.tar" , then run "docker-compuse ..." to build then container. 9 container is runing , when i open the web and create app , oops,the website show wrong. Linux mobancentos7.8 3.10.0-1127.el7.x86_64 #1 SMP Tue Mar 31 23:36:51 UTC 2020 x86_64 x86_64 x86_64 GNU/Linux please help!!! ![Image](https://github.com/user-attachments/assets/1ed0fe82-6d4b-476b-8d4e-001b33e877f5) ### ✔️ Expected Behavior _No response_ ### ❌ Actual Behavior _No response_
yindo added the 🤔 cant-reproduce label 2026-02-21 19:12:05 -05:00
yindo closed this issue 2026-02-21 19:12:05 -05:00
yindo commented 2026-02-21 19:12:05 -05:00
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@crazywoola commented on GitHub (Apr 27, 2025):

Well, you can try 1.3.0.

Afaik, we have several fixes to resolve the blank screen issues in v1.3.0

@crazywoola commented on GitHub (Apr 27, 2025): Well, you can try 1.3.0. Afaik, we have several fixes to resolve the blank screen issues in v1.3.0
yindo commented 2026-02-21 19:12:05 -05:00
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@gukecai commented on GitHub (Apr 27, 2025):

@crazywoola 1.3.0 still have the same problem. help~

@gukecai commented on GitHub (Apr 27, 2025): @crazywoola 1.3.0 still have the same problem. help~
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Reference: langgenius/dify#13417
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