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cloud.dify.ai and api.dify.ai have had several outages today #16190

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opened 2026-02-21 19:25:01 -05:00 by yindo · 1 comment
yindo commented 2026-02-21 19:25:01 -05:00
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Originally created by @sambaran69 on GitHub (Aug 15, 2025).

Self Checks

  • I have read the Contributing Guide and Language Policy.
  • This is only for bug report, if you would like to ask a question, please head to Discussions.
  • I have searched for existing issues search for existing issues, including closed ones.
  • I confirm that I am using English to submit this report, otherwise it will be closed.
  • 【中文用户 & Non English User】请使用英语提交，否则会被关闭 ：）
  • Please do not modify this template :) and fill in all the required fields.

Dify version

Not able to access Cloud Dify or DIFY API because of outages

Cloud or Self Hosted

Cloud

Steps to reproduce

t was unavailable for an hour today at around 12:20pm AEST and it is still down at this point of time as well since 5:10pm AEST. Neither https://cloud.dify.ai/ nor https://api.dify.ai/v1/chat-messages are working.

✔️ Expected Behavior

Both the systems should be up and running. We were planning to run our Production workloads using Dify AI.

❌ Actual Behavior

No response

Originally created by @sambaran69 on GitHub (Aug 15, 2025). ### Self Checks - [x] I have read the [Contributing Guide](https://github.com/langgenius/dify/blob/main/CONTRIBUTING.md) and [Language Policy](https://github.com/langgenius/dify/issues/1542). - [x] This is only for bug report, if you would like to ask a question, please head to [Discussions](https://github.com/langgenius/dify/discussions/categories/general). - [x] I have searched for existing issues [search for existing issues](https://github.com/langgenius/dify/issues), including closed ones. - [x] I confirm that I am using English to submit this report, otherwise it will be closed. - [x] 【中文用户 & Non English User】请使用英语提交，否则会被关闭 ：） - [x] Please do not modify this template :) and fill in all the required fields. ### Dify version Not able to access Cloud Dify or DIFY API because of outages ### Cloud or Self Hosted Cloud ### Steps to reproduce t was unavailable for an hour today at around 12:20pm AEST and it is still down at this point of time as well since 5:10pm AEST. Neither https://cloud.dify.ai/ nor https://api.dify.ai/v1/chat-messages are working. ### ✔️ Expected Behavior Both the systems should be up and running. We were planning to run our Production workloads using Dify AI. ### ❌ Actual Behavior _No response_
yindo added the cloud label 2026-02-21 19:25:01 -05:00
yindo closed this issue 2026-02-21 19:25:01 -05:00
yindo commented 2026-02-21 19:25:02 -05:00
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@crazywoola commented on GitHub (Aug 15, 2025):

We haven't received the incidents reports yet, are there any specific error logs or something that you can provide?

@crazywoola commented on GitHub (Aug 15, 2025): We haven't received the incidents reports yet, are there any specific error logs or something that you can provide?
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Reference: langgenius/dify#16190
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