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How to obtain user information and set it in the chat context #1648

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opened 2026-02-21 17:36:11 -05:00 by yindo · 0 comments
yindo commented 2026-02-21 17:36:11 -05:00
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Originally created by @hjxtclm on GitHub (Mar 29, 2024).

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  • I have searched for existing issues search for existing issues, including closed ones.
  • I confirm that I am using English to submit this report (我已阅读并同意 Language Policy).
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To create an intelligent customer service agent that uses customer information as context during a conversation, the process is as follows: When a user chats with the intelligent customer service agent, certain user information is set as context. The intelligent customer service responds based on this user information.
According to the documentation, external API extensions can be used to obtain data. However, the service API that retrieves user information requires login verification. It is unclear how external API verification is handled when Dify services call external APIs.

Originally created by @hjxtclm on GitHub (Mar 29, 2024). ### Self Checks - [X] I have searched for existing issues [search for existing issues](https://github.com/langgenius/dify/issues), including closed ones. - [X] I confirm that I am using English to submit this report (我已阅读并同意 [Language Policy](https://github.com/langgenius/dify/issues/1542)). - [X] Pleas do not modify this template :) and fill in all the required fields. ### Provide a description of the help you need To create an intelligent customer service agent that uses customer information as context during a conversation, the process is as follows: When a user chats with the intelligent customer service agent, certain user information is set as context. The intelligent customer service responds based on this user information. According to the documentation, external API extensions can be used to obtain data. However, the service API that retrieves user information requires login verification. It is unclear how external API verification is handled when Dify services call external APIs.
yindo added the 📚 documentation🙋‍♂️ question labels 2026-02-21 17:36:11 -05:00
yindo closed this issue 2026-02-21 17:36:12 -05:00
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Reference: langgenius/dify#1648
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