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Cannot load conversation created over API #17507

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opened 2026-02-21 19:36:12 -05:00 by yindo · 0 comments
yindo commented 2026-02-21 19:36:12 -05:00
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Originally created by @Gh61 on GitHub (Sep 16, 2025).

Self Checks

  • I have read the Contributing Guide and Language Policy.
  • This is only for bug report, if you would like to ask a question, please head to Discussions.
  • I have searched for existing issues search for existing issues, including closed ones.
  • I confirm that I am using English to submit this report, otherwise it will be closed.
  • 【中文用户 & Non English User】请使用英语提交，否则会被关闭 ：）
  • Please do not modify this template :) and fill in all the required fields.

Dify version

Latest cloud as in 2025-09-16

Cloud or Self Hosted

Cloud

Steps to reproduce

  1. Have a chatbot workflow
  2. Integrate to web with iframe (using systemVariables to set user_id to something) -
  3. Start conversation in the iframe
  4. Use API to create new conversation for the same user_id
  5. Open the iframe with systemVariables set to include user_id and conversation_id acquired over the API

I found 1 similar issue, that maybe had the same problem: https://github.com/langgenius/dify/issues/8858 but the problem was not identified. At first I thought I have the same problem with the e-mail address, but it was only one specific user_id, who has already created conversation directly in the iframe

✔️ Expected Behavior

Conversation loads perfectly (as for user, who has only conversations created over API).

❌ Actual Behavior

The iframe gives an error saying that conversation does not exist, mayby try different endpoint.

Originally created by @Gh61 on GitHub (Sep 16, 2025). ### Self Checks - [x] I have read the [Contributing Guide](https://github.com/langgenius/dify/blob/main/CONTRIBUTING.md) and [Language Policy](https://github.com/langgenius/dify/issues/1542). - [x] This is only for bug report, if you would like to ask a question, please head to [Discussions](https://github.com/langgenius/dify/discussions/categories/general). - [x] I have searched for existing issues [search for existing issues](https://github.com/langgenius/dify/issues), including closed ones. - [x] I confirm that I am using English to submit this report, otherwise it will be closed. - [x] 【中文用户 & Non English User】请使用英语提交，否则会被关闭 ：） - [x] Please do not modify this template :) and fill in all the required fields. ### Dify version Latest cloud as in 2025-09-16 ### Cloud or Self Hosted Cloud ### Steps to reproduce 1. Have a chatbot workflow 2. Integrate to web with [iframe](https://legacy-docs.dify.ai/guides/application-publishing/embedding-in-websites) (using `systemVariables` to set `user_id` to something) - 3. Start conversation in the iframe 4. Use API to create new conversation for the same `user_id` 5. Open the iframe with systemVariables set to include `user_id` and `conversation_id` acquired over the API *I found 1 similar issue, that maybe had the same problem: https://github.com/langgenius/dify/issues/8858 but the problem was not identified. At first I thought I have the same problem with the e-mail address, but it was only one specific `user_id`, who has already created conversation directly in the iframe* ### ✔️ Expected Behavior Conversation loads perfectly (as for user, who has only conversations created over API). ### ❌ Actual Behavior The iframe gives an error saying that conversation does not exist, mayby try different endpoint.
yindo added the 🐞 bugcloud labels 2026-02-21 19:36:12 -05:00
yindo closed this issue 2026-02-21 19:36:12 -05:00
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Reference: langgenius/dify#17507
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