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After sending the message, an error message appears in the upper right corner The server encountered an internal error and was unable to complete your request. #17516

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opened 2026-02-21 19:36:18 -05:00 by yindo · 0 comments
yindo commented 2026-02-21 19:36:18 -05:00
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Originally created by @lixc123 on GitHub (Sep 16, 2025).

Self Checks

  • I have read the Contributing Guide and Language Policy.
  • This is only for bug report, if you would like to ask a question, please head to Discussions.
  • I have searched for existing issues search for existing issues, including closed ones.
  • I confirm that I am using English to submit this report, otherwise it will be closed.
  • 【中文用户 & Non English User】请使用英语提交，否则会被关闭 ：）
  • Please do not modify this template :) and fill in all the required fields.

Dify version

1.8.1

Cloud or Self Hosted

Self Hosted (Docker)

Steps to reproduce

The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.

Image 
2025-09-16 10:01:34.385 ERROR [Dummy-25526] [message.py:222] - internal server error.

Traceback (most recent call last):

  File "/app/api/controllers/console/app/message.py", line 204, in get

    questions = MessageService.get_suggested_questions_after_answer(

                ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/app/api/services/message_service.py", line 247, in get_suggested_questions_after_answer

    model_instance = model_manager.get_default_model_instance(

                     ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/app/api/core/model_manager.py", line 434, in get_default_model_instance

    default_model_entity = self._provider_manager.get_default_model(tenant_id=tenant_id, model_type=model_type)

                           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/app/api/core/provider_manager.py", line 313, in get_default_model

    provider_schema = model_provider_factory.get_provider_schema(provider=default_model.provider_name)

                      ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/app/api/core/model_runtime/model_providers/model_provider_factory.py", line 109, in get_provider_schema

    plugin_model_provider_entity = self.get_plugin_model_provider(provider=provider)

                                   ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/app/api/core/model_runtime/model_providers/model_provider_factory.py", line 131, in get_plugin_model_provider

    raise ValueError(f"Invalid provider: {provider}")

ValueError: Invalid provider: langgenius/azure_openai/azure_openai

2025-09-16 10:01:34.386 ERROR [Dummy-25526] [app.py:875] - Exception on /console/api/apps/50f17df6-c870-42e7-b1a6-5699e78c7cc1/chat-messages/b823f701-3f16-413d-8d78-8b335adf4016/suggested-questions [GET]

Traceback (most recent call last):

  File "/app/api/controllers/console/app/message.py", line 204, in get

    questions = MessageService.get_suggested_questions_after_answer(

                ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/app/api/services/message_service.py", line 247, in get_suggested_questions_after_answer

    model_instance = model_manager.get_default_model_instance(

                     ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/app/api/core/model_manager.py", line 434, in get_default_model_instance

    default_model_entity = self._provider_manager.get_default_model(tenant_id=tenant_id, model_type=model_type)

                           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
  File "/app/api/core/provider_manager.py", line 313, in get_default_model

    provider_schema = model_provider_factory.get_provider_schema(provider=default_model.provider_name)

                      ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/app/api/core/model_runtime/model_providers/model_provider_factory.py", line 109, in get_provider_schema

    plugin_model_provider_entity = self.get_plugin_model_provider(provider=provider)

                                   ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/app/api/core/model_runtime/model_providers/model_provider_factory.py", line 131, in get_plugin_model_provider

    raise ValueError(f"Invalid provider: {provider}")

ValueError: Invalid provider: langgenius/azure_openai/azure_openai


During handling of the above exception, another exception occurred:


Traceback (most recent call last):

  File "/app/api/.venv/lib/python3.12/site-packages/flask/app.py", line 917, in full_dispatch_request

    rv = self.dispatch_request()

         ^^^^^^^^^^^^^^^^^^^^^^^

  File "/app/api/.venv/lib/python3.12/site-packages/flask/app.py", line 902, in dispatch_request

    return self.ensure_sync(self.view_functions[rule.endpoint])(**view_args)  # type: ignore[no-any-return]

           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/app/api/.venv/lib/python3.12/site-packages/flask_restx/api.py", line 402, in wrapper

    resp = resource(*args, **kwargs)

           ^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/app/api/.venv/lib/python3.12/site-packages/flask/views.py", line 110, in view

    return current_app.ensure_sync(self.dispatch_request)(**kwargs)  # type: ignore[no-any-return]

           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/app/api/.venv/lib/python3.12/site-packages/flask_restx/resource.py", line 41, in dispatch_request

    resp = meth(*args, **kwargs)

           ^^^^^^^^^^^^^^^^^^^^^

  File "/app/api/controllers/console/wraps.py", line 210, in decorated

    return view(*args, **kwargs)

           ^^^^^^^^^^^^^^^^^^^^^

  File "/app/api/libs/login.py", line 61, in decorated_view

    return current_app.ensure_sync(func)(*args, **kwargs)

           ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/app/api/controllers/console/wraps.py", line 32, in decorated

    return view(*args, **kwargs)

           ^^^^^^^^^^^^^^^^^^^^^

  File "/app/api/controllers/console/app/wraps.py", line 53, in decorated_view

    return view_func(*args, **kwargs)

           ^^^^^^^^^^^^^^^^^^^^^^^^^^

  File "/app/api/controllers/console/app/message.py", line 223, in get

    raise InternalServerError()

werkzeug.exceptions.InternalServerError: 500 Internal Server Error: The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application.

✔️ Expected Behavior

There will be no pop-up window in the upper right corner

❌ Actual Behavior

No response

Originally created by @lixc123 on GitHub (Sep 16, 2025). ### Self Checks - [x] I have read the [Contributing Guide](https://github.com/langgenius/dify/blob/main/CONTRIBUTING.md) and [Language Policy](https://github.com/langgenius/dify/issues/1542). - [x] This is only for bug report, if you would like to ask a question, please head to [Discussions](https://github.com/langgenius/dify/discussions/categories/general). - [x] I have searched for existing issues [search for existing issues](https://github.com/langgenius/dify/issues), including closed ones. - [x] I confirm that I am using English to submit this report, otherwise it will be closed. - [x] 【中文用户 & Non English User】请使用英语提交，否则会被关闭 ：） - [x] Please do not modify this template :) and fill in all the required fields. ### Dify version 1.8.1 ### Cloud or Self Hosted Self Hosted (Docker) ### Steps to reproduce The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application. <img width="753" height="412" alt="Image" src="https://github.com/user-attachments/assets/377c6268-37ae-4b3f-92f6-c55cfd4157b5" /> ``` 2025-09-16 10:01:34.385 ERROR [Dummy-25526] [message.py:222] - internal server error. Traceback (most recent call last): File "/app/api/controllers/console/app/message.py", line 204, in get questions = MessageService.get_suggested_questions_after_answer( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/app/api/services/message_service.py", line 247, in get_suggested_questions_after_answer model_instance = model_manager.get_default_model_instance( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/app/api/core/model_manager.py", line 434, in get_default_model_instance default_model_entity = self._provider_manager.get_default_model(tenant_id=tenant_id, model_type=model_type) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/app/api/core/provider_manager.py", line 313, in get_default_model provider_schema = model_provider_factory.get_provider_schema(provider=default_model.provider_name) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/app/api/core/model_runtime/model_providers/model_provider_factory.py", line 109, in get_provider_schema plugin_model_provider_entity = self.get_plugin_model_provider(provider=provider) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/app/api/core/model_runtime/model_providers/model_provider_factory.py", line 131, in get_plugin_model_provider raise ValueError(f"Invalid provider: {provider}") ValueError: Invalid provider: langgenius/azure_openai/azure_openai 2025-09-16 10:01:34.386 ERROR [Dummy-25526] [app.py:875] - Exception on /console/api/apps/50f17df6-c870-42e7-b1a6-5699e78c7cc1/chat-messages/b823f701-3f16-413d-8d78-8b335adf4016/suggested-questions [GET] Traceback (most recent call last): File "/app/api/controllers/console/app/message.py", line 204, in get questions = MessageService.get_suggested_questions_after_answer( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/app/api/services/message_service.py", line 247, in get_suggested_questions_after_answer model_instance = model_manager.get_default_model_instance( ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/app/api/core/model_manager.py", line 434, in get_default_model_instance default_model_entity = self._provider_manager.get_default_model(tenant_id=tenant_id, model_type=model_type) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/app/api/core/provider_manager.py", line 313, in get_default_model provider_schema = model_provider_factory.get_provider_schema(provider=default_model.provider_name) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/app/api/core/model_runtime/model_providers/model_provider_factory.py", line 109, in get_provider_schema plugin_model_provider_entity = self.get_plugin_model_provider(provider=provider) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/app/api/core/model_runtime/model_providers/model_provider_factory.py", line 131, in get_plugin_model_provider raise ValueError(f"Invalid provider: {provider}") ValueError: Invalid provider: langgenius/azure_openai/azure_openai During handling of the above exception, another exception occurred: Traceback (most recent call last): File "/app/api/.venv/lib/python3.12/site-packages/flask/app.py", line 917, in full_dispatch_request rv = self.dispatch_request() ^^^^^^^^^^^^^^^^^^^^^^^ File "/app/api/.venv/lib/python3.12/site-packages/flask/app.py", line 902, in dispatch_request return self.ensure_sync(self.view_functions[rule.endpoint])(**view_args) # type: ignore[no-any-return] ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/app/api/.venv/lib/python3.12/site-packages/flask_restx/api.py", line 402, in wrapper resp = resource(*args, **kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^ File "/app/api/.venv/lib/python3.12/site-packages/flask/views.py", line 110, in view return current_app.ensure_sync(self.dispatch_request)(**kwargs) # type: ignore[no-any-return] ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/app/api/.venv/lib/python3.12/site-packages/flask_restx/resource.py", line 41, in dispatch_request resp = meth(*args, **kwargs) ^^^^^^^^^^^^^^^^^^^^^ File "/app/api/controllers/console/wraps.py", line 210, in decorated return view(*args, **kwargs) ^^^^^^^^^^^^^^^^^^^^^ File "/app/api/libs/login.py", line 61, in decorated_view return current_app.ensure_sync(func)(*args, **kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/app/api/controllers/console/wraps.py", line 32, in decorated return view(*args, **kwargs) ^^^^^^^^^^^^^^^^^^^^^ File "/app/api/controllers/console/app/wraps.py", line 53, in decorated_view return view_func(*args, **kwargs) ^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/app/api/controllers/console/app/message.py", line 223, in get raise InternalServerError() werkzeug.exceptions.InternalServerError: 500 Internal Server Error: The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there is an error in the application. ``` ### ✔️ Expected Behavior There will be no pop-up window in the upper right corner ### ❌ Actual Behavior _No response_
yindo added the 🐞 bug label 2026-02-21 19:36:18 -05:00
yindo closed this issue 2026-02-21 19:36:18 -05:00
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Reference: langgenius/dify#17516
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