Error status in knowledge file after finishing uploaded #1767

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opened 2026-02-21 17:37:37 -05:00 by yindo · 0 comments
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Originally created by @trongnichi on GitHub (Apr 4, 2024).

Originally assigned to: @JohnJyong on GitHub.

Self Checks

  • I have searched for existing issues search for existing issues, including closed ones.
  • I confirm that I am using English to submit this report (我已阅读并同意 Language Policy).
  • Pleas do not modify this template :) and fill in all the required fields.

Dify version

0.5.11

Cloud or Self Hosted

Cloud

Steps to reproduce

  • Uploading a knowledge file (Excel file)
  • After finish upload, check the status of the knowledge file.

✔️ Expected Behavior

The knowledge is uploaded as AVAILABLE status.

Actual Behavior

image
It shows ERROR status instead of AVAILABLE.

Originally created by @trongnichi on GitHub (Apr 4, 2024). Originally assigned to: @JohnJyong on GitHub. ### Self Checks - [X] I have searched for existing issues [search for existing issues](https://github.com/langgenius/dify/issues), including closed ones. - [X] I confirm that I am using English to submit this report (我已阅读并同意 [Language Policy](https://github.com/langgenius/dify/issues/1542)). - [X] Pleas do not modify this template :) and fill in all the required fields. ### Dify version 0.5.11 ### Cloud or Self Hosted Cloud ### Steps to reproduce - Uploading a knowledge file (Excel file) - After finish upload, check the status of the knowledge file. ### ✔️ Expected Behavior The knowledge is uploaded as AVAILABLE status. ### ❌ Actual Behavior ![image](https://github.com/langgenius/dify/assets/165017576/cbeb1421-a2e5-458b-be92-8ac40162c32f) It shows ERROR status instead of AVAILABLE.
yindo closed this issue 2026-02-21 17:37:37 -05:00
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Reference: langgenius/dify#1767