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The Tongyi Plugin has been updated to the latest version, but all models are unavailable. #17685

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opened 2026-02-21 19:38:24 -05:00 by yindo · 0 comments
yindo commented 2026-02-21 19:38:24 -05:00
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Originally created by @xiaotang-12-ops on GitHub (Sep 18, 2025).

Self Checks

  • I have read the Contributing Guide and Language Policy.
  • This is only for bug report, if you would like to ask a question, please head to Discussions.
  • I have searched for existing issues search for existing issues, including closed ones.
  • I confirm that I am using English to submit this report, otherwise it will be closed.
  • 【中文用户 & Non English User】请使用英语提交，否则会被关闭 ：）
  • Please do not modify this template :) and fill in all the required fields.

Dify version

2.0

Cloud or Self Hosted

Self Hosted (Docker)

Steps to reproduce

The Tongyi Plugin has been updated to the latest version, but all models are unavailable. This also applies to my original knowledge base, which shows that its data cannot be used either.

✔️ Expected Behavior

no error

❌ Actual Behavior

Image Image

The Tongyi Plugin has been updated to the latest version, but all models are unavailable. This also applies to my original knowledge base, which shows that its data cannot be used either.

I have tried downgrading the plugin version, but it didn’t solve the problem. Furthermore, I have two computers—one with Dify version 1.6 and the other with version 2.0. After upgrading the Tongyi Plugin to the latest version on both, I found that the Tongyi models are unavailable on both devices. I even reconfigured the API key, but it still didn’t help.

Originally created by @xiaotang-12-ops on GitHub (Sep 18, 2025). ### Self Checks - [x] I have read the [Contributing Guide](https://github.com/langgenius/dify/blob/main/CONTRIBUTING.md) and [Language Policy](https://github.com/langgenius/dify/issues/1542). - [x] This is only for bug report, if you would like to ask a question, please head to [Discussions](https://github.com/langgenius/dify/discussions/categories/general). - [x] I have searched for existing issues [search for existing issues](https://github.com/langgenius/dify/issues), including closed ones. - [x] I confirm that I am using English to submit this report, otherwise it will be closed. - [x] 【中文用户 & Non English User】请使用英语提交，否则会被关闭 ：） - [x] Please do not modify this template :) and fill in all the required fields. ### Dify version 2.0 ### Cloud or Self Hosted Self Hosted (Docker) ### Steps to reproduce The Tongyi Plugin has been updated to the latest version, but all models are unavailable. This also applies to my original knowledge base, which shows that its data cannot be used either. ### ✔️ Expected Behavior no error ### ❌ Actual Behavior <img width="1182" height="383" alt="Image" src="https://github.com/user-attachments/assets/7e2a24f8-b539-4a5e-8f9b-c20c55d7b442" /> <img width="1224" height="381" alt="Image" src="https://github.com/user-attachments/assets/10852b25-294d-4e5e-9786-da50e12882d5" /> The Tongyi Plugin has been updated to the latest version, but all models are unavailable. This also applies to my original knowledge base, which shows that its data cannot be used either. I have tried downgrading the plugin version, but it didn’t solve the problem. Furthermore, I have two computers—one with Dify version 1.6 and the other with version 2.0. After upgrading the Tongyi Plugin to the latest version on both, I found that the Tongyi models are unavailable on both devices. I even reconfigured the API key, but it still didn’t help.
yindo added the 🐞 bug label 2026-02-21 19:38:24 -05:00
yindo closed this issue 2026-02-21 19:38:24 -05:00
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Reference: langgenius/dify#17685
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