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Code Issues 775 Packages Projects Releases 10 Wiki Activity

Knowledge Base Document Upload Error #18410

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opened 2026-02-21 19:47:21 -05:00 by yindo · 0 comments
yindo commented 2026-02-21 19:47:21 -05:00
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Originally created by @sky-sheep on GitHub (Sep 28, 2025).

Self Checks

  • I have read the Contributing Guide and Language Policy.
  • This is only for bug report, if you would like to ask a question, please head to Discussions.
  • I have searched for existing issues search for existing issues, including closed ones.
  • I confirm that I am using English to submit this report, otherwise it will be closed.
  • 【中文用户 & Non English User】请使用英语提交，否则会被关闭 ：）
  • Please do not modify this template :) and fill in all the required fields.

Dify version

1.9.0

Cloud or Self Hosted

Self Hosted (Docker)

Steps to reproduce

I called the "Create Document from File" interface in the knowledge base, but the document was not uploaded and parsed correctly. An error was reported with a return status code of 400, and the error message was: "Invalid user account".

✔️ Expected Behavior

The document can be uploaded and parsed correctly.

❌ Actual Behavior

The request returned a 400 error with the message "Invalid user account", and an error was logged in the API container.

Image
Originally created by @sky-sheep on GitHub (Sep 28, 2025). ### Self Checks - [x] I have read the [Contributing Guide](https://github.com/langgenius/dify/blob/main/CONTRIBUTING.md) and [Language Policy](https://github.com/langgenius/dify/issues/1542). - [x] This is only for bug report, if you would like to ask a question, please head to [Discussions](https://github.com/langgenius/dify/discussions/categories/general). - [x] I have searched for existing issues [search for existing issues](https://github.com/langgenius/dify/issues), including closed ones. - [x] I confirm that I am using English to submit this report, otherwise it will be closed. - [x] 【中文用户 & Non English User】请使用英语提交，否则会被关闭 ：） - [x] Please do not modify this template :) and fill in all the required fields. ### Dify version 1.9.0 ### Cloud or Self Hosted Self Hosted (Docker) ### Steps to reproduce I called the "Create Document from File" interface in the knowledge base, but the document was not uploaded and parsed correctly. An error was reported with a return status code of 400, and the error message was: "Invalid user account". ### ✔️ Expected Behavior The document can be uploaded and parsed correctly. ### ❌ Actual Behavior The request returned a 400 error with the message "Invalid user account", and an error was logged in the API container. <img width="1685" height="1330" alt="Image" src="https://github.com/user-attachments/assets/11ca3ade-3123-4206-adff-2f690bb7d0c5" />
yindo added the 🐞 bug label 2026-02-21 19:47:21 -05:00
yindo closed this issue 2026-02-21 19:47:21 -05:00
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Reference: langgenius/dify#18410
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