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Knowledge base documents stuck in "Queued" status during local deployment #18447

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opened 2026-02-21 19:47:47 -05:00 by yindo · 0 comments
yindo commented 2026-02-21 19:47:47 -05:00
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Originally created by @MTD-xiaoma on GitHub (Sep 28, 2025).

Self Checks

  • I have read the Contributing Guide and Language Policy.
  • This is only for bug report, if you would like to ask a question, please head to Discussions.
  • I have searched for existing issues search for existing issues, including closed ones.
  • I confirm that I am using English to submit this report, otherwise it will be closed.
  • 【中文用户 & Non English User】请使用英语提交，否则会被关闭 ：）
  • Please do not modify this template :) and fill in all the required fields.

Dify version

1.7.1

Cloud or Self Hosted

Self Hosted (Source)

Steps to reproduce

When deploying Dify locally, I encountered an issue where documents uploaded to the knowledge base remain in the "Queued" state indefinitely.

I have already checked the document queue, and there are no tasks currently being vectorized. However, the uploaded documents never leave the "Queued" status.

Steps I have taken:

Restarted the backend service.

Restarted all Docker containers.

Verified that no other documents are being processed.

But the issue still persists.

Environment:

Deployment: Local (Docker)

Backend & services restarted: Yes

Problem: Documents stuck in "Queued"

✔️ Expected Behavior

How can I locate and debug this issue?

Which database tables are related to the knowledge base queue so that I can inspect them?

Where can I find the relevant logs to check for errors?

❌ Actual Behavior

No response

Originally created by @MTD-xiaoma on GitHub (Sep 28, 2025). ### Self Checks - [x] I have read the [Contributing Guide](https://github.com/langgenius/dify/blob/main/CONTRIBUTING.md) and [Language Policy](https://github.com/langgenius/dify/issues/1542). - [x] This is only for bug report, if you would like to ask a question, please head to [Discussions](https://github.com/langgenius/dify/discussions/categories/general). - [x] I have searched for existing issues [search for existing issues](https://github.com/langgenius/dify/issues), including closed ones. - [x] I confirm that I am using English to submit this report, otherwise it will be closed. - [x] 【中文用户 & Non English User】请使用英语提交，否则会被关闭 ：） - [x] Please do not modify this template :) and fill in all the required fields. ### Dify version 1.7.1 ### Cloud or Self Hosted Self Hosted (Source) ### Steps to reproduce When deploying Dify locally, I encountered an issue where documents uploaded to the knowledge base remain in the "Queued" state indefinitely. I have already checked the document queue, and there are no tasks currently being vectorized. However, the uploaded documents never leave the "Queued" status. Steps I have taken: Restarted the backend service. Restarted all Docker containers. Verified that no other documents are being processed. But the issue still persists. Environment: Deployment: Local (Docker) Backend & services restarted: Yes Problem: Documents stuck in "Queued" ### ✔️ Expected Behavior How can I locate and debug this issue? Which database tables are related to the knowledge base queue so that I can inspect them? Where can I find the relevant logs to check for errors? ### ❌ Actual Behavior _No response_
yindo added the 🐞 bug🤔 cant-reproduce labels 2026-02-21 19:47:47 -05:00
yindo closed this issue 2026-02-21 19:47:47 -05:00
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Reference: langgenius/dify#18447
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