Knowledge Base not visible in UI after Pipeline rollout, but still accessible via dataset_id #18574

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opened 2026-02-21 19:49:19 -05:00 by yindo · 0 comments
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Originally created by @funksoulbrother99 on GitHub (Sep 29, 2025).

Originally assigned to: @JohnJyong on GitHub.

Self Checks

  • I have read the Contributing Guide and Language Policy.
  • This is only for bug report, if you would like to ask a question, please head to Discussions.
  • I have searched for existing issues search for existing issues, including closed ones.
  • I confirm that I am using English to submit this report, otherwise it will be closed.
  • 【中文用户 & Non English User】请使用英语提交,否则会被关闭 :)
  • Please do not modify this template :) and fill in all the required fields.

Dify version

1.9.1.

Cloud or Self Hosted

Cloud

Steps to reproduce

  1. Log in to my Dify Pro workspace (Admin role).
  2. Go to the "Knowledge" tab.
  3. Observe: All previously created Knowledge Bases are missing from the list (UI shows "0 MB used").
  4. However, existing assistants that are linked to these Knowledge Bases still work.
  5. In workflow preview, Knowledge retrieval still returns results with dataset_id and document_id (see screenshot/logs).
  6. I can successfully create a new Knowledge Base (visible in UI), but the old ones remain invisible.
Image Image Image

{
"result": [
{
"metadata": {
"_source": "knowledge",
"dataset_id": "2d1f…8cb848",
"dataset_name": "VLX_Tageslichtberater",
"document_id": "b569ab48-2682-4dd3-8176-ded64e8f8051",
"document_name": "06_Rollaeden und Hitzeschutz_aus kat5_velux_gesamtkatalog_119_0-6.md",
"data_source_type": "upload_file",
"segment_id": "d19881…bd482f946",
"retriever_from": "workflow",
"score": 0.22211188929999995,
"child_chunks": [],
"segment_hit_count": 1,
"segment_word_count": 19,
"segment_position": 277,
"segment_index_node_hash": "8b88f7914997ee711193931b300f7db1722c38e76c99c0b2c2758e63e3c52108",
"doc_metadata": null,
"position": 1
},
"title": "06_Rollaeden und Hitzeschutz_aus kat5_velux_gesamtkatalog_119_0-6.md",
"content": "[A] Für GPU/GPL\n---"
},
{
"metadata": {
"_source": "knowledge",
"dataset_id": "2d1f6…48cb848",
"dataset_name": "VLX_Tageslichtberater",
"document_id": "64afaa…0dc19335",
"document_name": "X-04_Lichtluesungen_aus kat5_velux_gesamtkatalog_119_0-4.md",
"data_source_type": "upload_file",
"segment_id": "5923…f2429c",
"retriever_from": "workflow",
"score": 0.22096025699999997,
"child_chunks": [],
"segment_hit_count": 1,
"segment_word_count": 21,
"segment_position": 365,
"segment_index_node_hash": "0ad2ed11c6cd748db4f097e36c39f47799eeb962bac84cf172be16bd400b170f",
"doc_metadata": null,
"position": 2
},
"title": "X-04_Lichtluesungen_aus kat5_velux_gesamtkatalog_119_0-4.md",
"content": "Beispiel: GPU + GIU**"
},
{
"metadata": {
"_source": "knowledge",
"dataset_id": "2d1f6….48cb848",
"dataset_name": "VLX_Tageslichtberater",
"document_id": "64afaac4-d2b7-4173-a2db-56c30dc19335",
"document_name": "X-04_Lichtluesungen_aus kat5_velux_gesamtkatalog_119_0-4.md",
"data_source_type": "upload_file",
"segment_id": "505f922….42698cd2f",
"retriever_from": "workflow",
"score": 0.21925306269999995,
"child_chunks": [],
"segment_hit_count": 1,
"segment_word_count": 19,
"segment_position": 205,
"segment_index_node_hash": "ec589acd6bbeeb35bcf96d68cdd64534bb59c1aba857ddbe5eb310d4be46de0d",
"doc_metadata": null,
"position": 3
},
"title": "X-04_Lichtluesungen_aus kat5_velux_gesamtkatalog_119_0-4.md",
"content": "Beispiel: GPU + GIU"
}
]
}

✔️ Expected Behavior

  • All existing Knowledge Bases should be listed and manageable in the "Knowledge" tab.
  • Document storage usage should display correctly (should not show "0 MB" if documents are present).

Actual Behavior

  • Knowledge tab shows no Knowledge Bases at all, even though assistants still retrieve from them.
  • Subscription dashboard shows 275/500 documents uploaded, but Knowledge tab shows "0 MB used".
  • Old Knowledge Bases are fully functional but completely invisible in the UI.
Originally created by @funksoulbrother99 on GitHub (Sep 29, 2025). Originally assigned to: @JohnJyong on GitHub. ### Self Checks - [x] I have read the [Contributing Guide](https://github.com/langgenius/dify/blob/main/CONTRIBUTING.md) and [Language Policy](https://github.com/langgenius/dify/issues/1542). - [x] This is only for bug report, if you would like to ask a question, please head to [Discussions](https://github.com/langgenius/dify/discussions/categories/general). - [x] I have searched for existing issues [search for existing issues](https://github.com/langgenius/dify/issues), including closed ones. - [x] I confirm that I am using English to submit this report, otherwise it will be closed. - [x] 【中文用户 & Non English User】请使用英语提交,否则会被关闭 :) - [x] Please do not modify this template :) and fill in all the required fields. ### Dify version 1.9.1. ### Cloud or Self Hosted Cloud ### Steps to reproduce 1. Log in to my Dify Pro workspace (Admin role). 2. Go to the "Knowledge" tab. 3. Observe: All previously created Knowledge Bases are missing from the list (UI shows "0 MB used"). 4. However, existing assistants that are linked to these Knowledge Bases still work. 5. In workflow preview, Knowledge retrieval still returns results with dataset_id and document_id (see screenshot/logs). 6. I can successfully create a *new* Knowledge Base (visible in UI), but the old ones remain invisible. <img width="1888" height="862" alt="Image" src="https://github.com/user-attachments/assets/6208b9da-fbf0-4e09-b6d7-0b66bdc02245" /> <img width="1289" height="637" alt="Image" src="https://github.com/user-attachments/assets/2712180b-a95e-45e0-aa92-5a814f85e82f" /> <img width="1550" height="1144" alt="Image" src="https://github.com/user-attachments/assets/fc1c42a1-2f4f-4090-96f9-43b26a48cf38" /> { "result": [ { "metadata": { "_source": "knowledge", "dataset_id": "2d1f…8cb848", "dataset_name": "VLX_Tageslichtberater", "document_id": "b569ab48-2682-4dd3-8176-ded64e8f8051", "document_name": "06_Rollaeden und Hitzeschutz_aus kat5_velux_gesamtkatalog_119_0-6.md", "data_source_type": "upload_file", "segment_id": "d19881…bd482f946", "retriever_from": "workflow", "score": 0.22211188929999995, "child_chunks": [], "segment_hit_count": 1, "segment_word_count": 19, "segment_position": 277, "segment_index_node_hash": "8b88f7914997ee711193931b300f7db1722c38e76c99c0b2c2758e63e3c52108", "doc_metadata": null, "position": 1 }, "title": "06_Rollaeden und Hitzeschutz_aus kat5_velux_gesamtkatalog_119_0-6.md", "content": "[A] Für GPU/GPL\n---" }, { "metadata": { "_source": "knowledge", "dataset_id": "2d1f6…48cb848", "dataset_name": "VLX_Tageslichtberater", "document_id": "64afaa…0dc19335", "document_name": "X-04_Lichtluesungen_aus kat5_velux_gesamtkatalog_119_0-4.md", "data_source_type": "upload_file", "segment_id": "5923…f2429c", "retriever_from": "workflow", "score": 0.22096025699999997, "child_chunks": [], "segment_hit_count": 1, "segment_word_count": 21, "segment_position": 365, "segment_index_node_hash": "0ad2ed11c6cd748db4f097e36c39f47799eeb962bac84cf172be16bd400b170f", "doc_metadata": null, "position": 2 }, "title": "X-04_Lichtluesungen_aus kat5_velux_gesamtkatalog_119_0-4.md", "content": "Beispiel: GPU + GIU**" }, { "metadata": { "_source": "knowledge", "dataset_id": "2d1f6….48cb848", "dataset_name": "VLX_Tageslichtberater", "document_id": "64afaac4-d2b7-4173-a2db-56c30dc19335", "document_name": "X-04_Lichtluesungen_aus kat5_velux_gesamtkatalog_119_0-4.md", "data_source_type": "upload_file", "segment_id": "505f922….42698cd2f", "retriever_from": "workflow", "score": 0.21925306269999995, "child_chunks": [], "segment_hit_count": 1, "segment_word_count": 19, "segment_position": 205, "segment_index_node_hash": "ec589acd6bbeeb35bcf96d68cdd64534bb59c1aba857ddbe5eb310d4be46de0d", "doc_metadata": null, "position": 3 }, "title": "X-04_Lichtluesungen_aus kat5_velux_gesamtkatalog_119_0-4.md", "content": "Beispiel: GPU + GIU" } ] } ### ✔️ Expected Behavior - All existing Knowledge Bases should be listed and manageable in the "Knowledge" tab. - Document storage usage should display correctly (should not show "0 MB" if documents are present). ### ❌ Actual Behavior - Knowledge tab shows no Knowledge Bases at all, even though assistants still retrieve from them. - Subscription dashboard shows 275/500 documents uploaded, but Knowledge tab shows "0 MB used". - Old Knowledge Bases are fully functional but completely invisible in the UI.
yindo added the 🐞 bugcloud labels 2026-02-21 19:49:19 -05:00
yindo closed this issue 2026-02-21 19:49:19 -05:00
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Reference: langgenius/dify#18574