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DIFY Cloud down - Apps not loading, Knowledge not loading, Bots not working #22239

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opened 2026-02-21 20:16:16 -05:00 by yindo · 2 comments
yindo commented 2026-02-21 20:16:16 -05:00
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Originally created by @highhead on GitHub (Feb 16, 2026).

Self Checks

  • I have read the Contributing Guide and Language Policy.
  • This is only for bug report, if you would like to ask a question, please head to Discussions.
  • I have searched for existing issues search for existing issues, including closed ones.
  • I confirm that I am using English to submit this report, otherwise it will be closed.
  • 【中文用户 & Non English User】请使用英语提交，否则会被关闭 ：）
  • Please do not modify this template :) and fill in all the required fields.

Dify version

1.12.1

Cloud or Self Hosted

Cloud

Steps to reproduce

Try to open any existing app in DIFY.

  • Apps are loading infinitly in DIFY interface
  • Datasets are empty and Knowledgebases are not visible
  • Chatbots are not anwsering

Worked flawlessly a few hours ago (didn't change anything on our side).

✔️ Expected Behavior

All of the above should actually be working, like it did a short time before.

❌ Actual Behavior

Basically everything is broken / e.g. down and also Bots which are deployed production are dead, our customers are not receiving answers. Not even account settings in DIFY interface are loading.

Originally created by @highhead on GitHub (Feb 16, 2026). ### Self Checks - [x] I have read the [Contributing Guide](https://github.com/langgenius/dify/blob/main/CONTRIBUTING.md) and [Language Policy](https://github.com/langgenius/dify/issues/1542). - [x] This is only for bug report, if you would like to ask a question, please head to [Discussions](https://github.com/langgenius/dify/discussions/categories/general). - [x] I have searched for existing issues [search for existing issues](https://github.com/langgenius/dify/issues), including closed ones. - [x] I confirm that I am using English to submit this report, otherwise it will be closed. - [x] 【中文用户 & Non English User】请使用英语提交，否则会被关闭 ：） - [x] Please do not modify this template :) and fill in all the required fields. ### Dify version 1.12.1 ### Cloud or Self Hosted Cloud ### Steps to reproduce Try to open any existing app in DIFY. - Apps are loading infinitly in DIFY interface - Datasets are empty and Knowledgebases are not visible - Chatbots are not anwsering Worked flawlessly a few hours ago (didn't change anything on our side). ### ✔️ Expected Behavior All of the above should actually be working, like it did a short time before. ### ❌ Actual Behavior Basically everything is broken / e.g. down and also Bots which are deployed production are dead, our customers are not receiving answers. Not even account settings in DIFY interface are loading.
yindo added the 🐞 bugcloud labels 2026-02-21 20:16:16 -05:00
yindo closed this issue 2026-02-21 20:16:16 -05:00
yindo commented 2026-02-21 20:16:16 -05:00
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@highhead commented on GitHub (Feb 16, 2026):

Has been down fr ~1,5h - 2h. It is now working again! No clue what happend, maybe you can see it in your logs!

@highhead commented on GitHub (Feb 16, 2026): Has been down fr ~1,5h - 2h. It is now working again! No clue what happend, maybe you can see it in your logs!
yindo commented 2026-02-21 20:16:16 -05:00
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@fatelei commented on GitHub (Feb 16, 2026):

this is cloudflare issue

@fatelei commented on GitHub (Feb 16, 2026): this is cloudflare issue
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Reference: langgenius/dify#22239
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