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Why does the knowledge base always show "in queue"? #6324

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opened 2026-02-21 18:15:13 -05:00 by yindo · 3 comments
yindo commented 2026-02-21 18:15:13 -05:00
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Originally created by @Han-Huaqiao on GitHub (Oct 24, 2024).

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  • This is only for bug report, if you would like to ask a question, please head to Discussions.
  • I have searched for existing issues search for existing issues, including closed ones.
  • I confirm that I am using English to submit this report (我已阅读并同意 Language Policy).
  • [FOR CHINESE USERS] 请务必使用英文提交 Issue，否则会被关闭。谢谢！:）
  • Please do not modify this template :) and fill in all the required fields.

Dify version

0.10.1

Cloud or Self Hosted

Self Hosted (Docker)

Steps to reproduce

So far (all times are Beijing time), the files in the knowledge base have been shown as "in queue"：
2024-10-25 11-01-39屏幕截图

✔️ Expected Behavior

Complete the construction of the knowledge base normally

❌ Actual Behavior

The files in the knowledge base have been shown as "in queue"

Originally created by @Han-Huaqiao on GitHub (Oct 24, 2024). ### Self Checks - [x] This is only for bug report, if you would like to ask a question, please head to [Discussions](https://github.com/langgenius/dify/discussions/categories/general). - [X] I have searched for existing issues [search for existing issues](https://github.com/langgenius/dify/issues), including closed ones. - [X] I confirm that I am using English to submit this report (我已阅读并同意 [Language Policy](https://github.com/langgenius/dify/issues/1542)). - [X] [FOR CHINESE USERS] 请务必使用英文提交 Issue，否则会被关闭。谢谢！:） - [X] Please do not modify this template :) and fill in all the required fields. ### Dify version 0.10.1 ### Cloud or Self Hosted Self Hosted (Docker) ### Steps to reproduce So far (all times are Beijing time), the files in the knowledge base have been shown as "in queue"： ![2024-10-25 11-01-39屏幕截图](https://github.com/user-attachments/assets/3ac05a48-5ca7-41b7-bce4-bc577d0d9444) ### ✔️ Expected Behavior Complete the construction of the knowledge base normally ### ❌ Actual Behavior The files in the knowledge base have been shown as "in queue"
yindo added the 🐞 bug🤔 cant-reproduce labels 2026-02-21 18:15:13 -05:00
yindo closed this issue 2026-02-21 18:15:13 -05:00
yindo commented 2026-02-21 18:15:13 -05:00
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@dosubot[bot] commented on GitHub (Oct 24, 2024):

The issue of files in the knowledge base always showing as "in queue" in the self-hosted Dify version 0.10.1 is likely due to the rate limit being reached for the Embedding model API key used. This is a known issue mentioned in the FAQ section of the Dify documentation [1].

To resolve this, you should check the rate limits for the API key and ensure they are not exceeded. Additionally, make sure that all necessary services, including the Celery worker service, are running correctly. Reviewing the logs for any specific error messages might also help identify the cause of the issue.

To continue talking to Dosu, mention @dosu.

@dosubot[bot] commented on GitHub (Oct 24, 2024): <!-- Answer --> The issue of files in the knowledge base always showing as "in queue" in the self-hosted Dify version 0.10.1 is likely due to the rate limit being reached for the Embedding model API key used. This is a known issue mentioned in the FAQ section of the Dify documentation <sup>[[1]](https://github.com/langgenius/dify-docs/blob/main/en/guides/application-orchestrate/llms-use-faq.md)</sup>. To resolve this, you should check the rate limits for the API key and ensure they are not exceeded. Additionally, make sure that all necessary services, including the Celery worker service, are running correctly. Reviewing the logs for any specific error messages might also help identify the cause of the issue. <!-- Dosu Comment Footer --> *To continue talking to [Dosu](https://dosu.dev), mention @dosu.*
yindo commented 2026-02-21 18:15:13 -05:00
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@Han-Huaqiao commented on GitHub (Oct 24, 2024):

The model I use is the model deployed locally in Ollama, and when I check it through Ollama PS, the Dify knowledge base has not called the embedded model.

@Han-Huaqiao commented on GitHub (Oct 24, 2024): The model I use is the model deployed locally in Ollama, and when I check it through Ollama PS, the Dify knowledge base has not called the embedded model.
yindo commented 2026-02-21 18:15:13 -05:00
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@crazywoola commented on GitHub (Oct 25, 2024):

Check the container logs. Please try another embedding model if this fails to execute.

@crazywoola commented on GitHub (Oct 25, 2024): Check the container logs. Please try another embedding model if this fails to execute.
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Reference: langgenius/dify#6324
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