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Run failed: file type video is not supported #6628

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opened 2026-02-21 18:16:37 -05:00 by yindo · 2 comments
yindo commented 2026-02-21 18:16:37 -05:00
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Originally created by @bingbing6 on GitHub (Nov 8, 2024).

Self Checks

  • This is only for bug report, if you would like to ask a question, please head to Discussions.
  • I have searched for existing issues search for existing issues, including closed ones.
  • I confirm that I am using English to submit this report (我已阅读并同意 Language Policy).
  • [FOR CHINESE USERS] 请务必使用英文提交 Issue，否则会被关闭。谢谢！:）
  • Please do not modify this template :) and fill in all the required fields.

Dify version

0.11.0

Cloud or Self Hosted

Self Hosted (Docker)

Steps to reproduce

image
ollama——anas/video-llava:test-v2，Video analysis is not supported

✔️ Expected Behavior

Can perform video analysis

❌ Actual Behavior

Run failed: file type video is not supported

Originally created by @bingbing6 on GitHub (Nov 8, 2024). ### Self Checks - [X] This is only for bug report, if you would like to ask a question, please head to [Discussions](https://github.com/langgenius/dify/discussions/categories/general). - [X] I have searched for existing issues [search for existing issues](https://github.com/langgenius/dify/issues), including closed ones. - [X] I confirm that I am using English to submit this report (我已阅读并同意 [Language Policy](https://github.com/langgenius/dify/issues/1542)). - [X] [FOR CHINESE USERS] 请务必使用英文提交 Issue，否则会被关闭。谢谢！:） - [X] Please do not modify this template :) and fill in all the required fields. ### Dify version 0.11.0 ### Cloud or Self Hosted Self Hosted (Docker) ### Steps to reproduce ![image](https://github.com/user-attachments/assets/5473d2d5-8ede-4a16-b9af-1f8aa3620da6) ollama——anas/video-llava:test-v2，Video analysis is not supported ### ✔️ Expected Behavior Can perform video analysis ### ❌ Actual Behavior Run failed: file type video is not supported
yindo closed this issue 2026-02-21 18:16:37 -05:00
yindo commented 2026-02-21 18:16:38 -05:00
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@dosubot[bot] commented on GitHub (Nov 8, 2024):

The issue you're encountering is due to the fact that Dify does not currently support direct video file processing. While Dify allows for file uploads, including video files in formats like MP4, MOV, MPEG, and MPGA, it lacks built-in tools to process these files directly. Application developers need to integrate external tools to handle video file processing [1].

There are similar discussions on this topic, such as:

  1. how to use/process video files in workflow? - This discussion is still open and might provide insights or potential workarounds.
  2. Not support for mp4? - Another open discussion that addresses the lack of support for video file types.

For now, you would need to use external solutions to extract and process video content outside of Dify.

To continue talking to Dosu, mention @dosu.

@dosubot[bot] commented on GitHub (Nov 8, 2024): <!-- Answer --> The issue you're encountering is due to the fact that Dify does not currently support direct video file processing. While Dify allows for file uploads, including video files in formats like MP4, MOV, MPEG, and MPGA, it lacks built-in tools to process these files directly. Application developers need to integrate external tools to handle video file processing <sup>[[1]](https://github.com/langgenius/dify-docs/blob/main/en/guides/workflow/additional-features.md)</sup>. There are similar discussions on this topic, such as: 1. [how to use/process video files in workflow?](https://github.com/langgenius/dify/discussions/10435) - This discussion is still open and might provide insights or potential workarounds. 2. [Not support for mp4?](https://github.com/langgenius/dify/discussions/9730) - Another open discussion that addresses the lack of support for video file types. For now, you would need to use external solutions to extract and process video content outside of Dify. <!-- Dosu Comment Footer --> *To continue talking to [Dosu](https://dosu.dev), mention @dosu.*
yindo commented 2026-02-21 18:16:38 -05:00
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@hjlarry commented on GitHub (Nov 8, 2024):

the video file type just support by this PR https://github.com/langgenius/dify/pull/9828
you can try again later, maybe raise other errors

@hjlarry commented on GitHub (Nov 8, 2024): the video file type just support by this PR https://github.com/langgenius/dify/pull/9828 you can try again later, maybe raise other errors
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Reference: langgenius/dify#6628
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