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All services have been started normally. Why is the supplier model in the settings blank? #8478

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opened 2026-02-21 18:25:52 -05:00 by yindo · 9 comments
yindo commented 2026-02-21 18:25:52 -05:00
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Originally created by @EuHs on GitHub (Feb 20, 2025).

Self Checks

  • This is only for bug report, if you would like to ask a question, please head to Discussions.
  • I have searched for existing issues search for existing issues, including closed ones.
  • I confirm that I am using English to submit this report (我已阅读并同意 Language Policy).
  • [FOR CHINESE USERS] 请务必使用英文提交 Issue，否则会被关闭。谢谢！:）
  • Please do not modify this template :) and fill in all the required fields.

Dify version

0.15.3

Cloud or Self Hosted

Self Hosted (Docker)

Steps to reproduce

All services have been started normally. Why is the supplier model in the settings blank?

Image Image

✔️ Expected Behavior

No response

❌ Actual Behavior

No response

Originally created by @EuHs on GitHub (Feb 20, 2025). ### Self Checks - [x] This is only for bug report, if you would like to ask a question, please head to [Discussions](https://github.com/langgenius/dify/discussions/categories/general). - [x] I have searched for existing issues [search for existing issues](https://github.com/langgenius/dify/issues), including closed ones. - [x] I confirm that I am using English to submit this report (我已阅读并同意 [Language Policy](https://github.com/langgenius/dify/issues/1542)). - [x] [FOR CHINESE USERS] 请务必使用英文提交 Issue，否则会被关闭。谢谢！:） - [x] Please do not modify this template :) and fill in all the required fields. ### Dify version 0.15.3 ### Cloud or Self Hosted Self Hosted (Docker) ### Steps to reproduce All services have been started normally. Why is the supplier model in the settings blank? <img width="1461" alt="Image" src="https://github.com/user-attachments/assets/f5d4aff4-0edc-440d-a153-f676da3d1862" /> <img width="1006" alt="Image" src="https://github.com/user-attachments/assets/ff60ff37-a890-4e94-acee-a8c1c37b93ca" /> ### ✔️ Expected Behavior _No response_ ### ❌ Actual Behavior _No response_
yindo added the 🐞 bug🤔 cant-reproduce labels 2026-02-21 18:25:52 -05:00
yindo closed this issue 2026-02-21 18:25:52 -05:00
yindo commented 2026-02-21 18:25:53 -05:00
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@dosubot[bot] commented on GitHub (Feb 20, 2025):

Hello @EuHs! I'm here to help you with any bugs, questions, or contributions you may have regarding the Dify software. Let's work together to solve this issue.

I found a similar unsolved discussion titled "Help! can not access set up model provider" [1]. Additionally, there was a closed issue where the suggested solution was to configure at least one model in the model list [2].

To address the issue of the supplier model being blank in the settings, ensure that you have configured at least one model provider. Here are the steps to configure a model provider in Dify:

  1. Access Model Provider Settings:

    • Log in to Dify.
    • Navigate to Settings and select Model Providers.

  2. Select or Add a Model Provider:

    • Choose from major model providers like OpenAI's GPT series or Anthropic's Claude series. Ensure you obtain the API key from the provider's official website before using it in Dify.

  3. Setup the Model Provider:

    • In Dify, select the desired model provider and click Setup.
    • Enter the API Key and save the configuration.

  4. Provider Configuration Methods:

    • Dify supports different model types: System Inference Models, Embedding Models, Rerank Models, and Speech-to-Text Models. Choose the appropriate type based on your application's needs.

If you are using a self-hosted Docker environment, ensure that the environment variables in the .env file are correctly set to include the desired model providers [3].

To continue talking to Dosu, mention @dosu.

Help Dosu learn! Give it feedback: Great Response | Irrelevant Answer | Incorrect Sources | Too Verbose | Hallucination | Bug Report | Other

@dosubot[bot] commented on GitHub (Feb 20, 2025): <!-- Greeting --> Hello @EuHs! I'm here to help you with any bugs, questions, or contributions you may have regarding the Dify software. Let's work together to solve this issue. <!-- Answer --> I found a similar unsolved discussion titled "Help! can not access set up model provider" <sup>[[1]](https://github.com/langgenius/dify/discussions/10858)</sup>. Additionally, there was a closed issue where the suggested solution was to configure at least one model in the model list <sup>[[2]](https://github.com/langgenius/dify/issues/982)</sup>. To address the issue of the supplier model being blank in the settings, ensure that you have configured at least one model provider. Here are the steps to configure a model provider in Dify: 1. **Access Model Provider Settings:** - Log in to Dify. - Navigate to **Settings** and select **Model Providers**. 2. **Select or Add a Model Provider:** - Choose from major model providers like OpenAI's GPT series or Anthropic's Claude series. Ensure you obtain the API key from the provider's official website before using it in Dify. 3. **Setup the Model Provider:** - In Dify, select the desired model provider and click **Setup**. - Enter the API Key and save the configuration. 4. **Provider Configuration Methods:** - Dify supports different model types: **System Inference Models**, **Embedding Models**, **Rerank Models**, and **Speech-to-Text Models**. Choose the appropriate type based on your application's needs. If you are using a self-hosted Docker environment, ensure that the environment variables in the `.env` file are correctly set to include the desired model providers <sup>[[3]](https://github.com/langgenius/dify/blob/main/docker/.env.example)</sup>. <!-- Dosu Comment Footer --> *To continue talking to [Dosu](https://dosu.dev), mention @dosu.* --- <sup>Help Dosu learn! Give it feedback: [Great Response](https://app.dosu.dev/response-feedback/565ffd2e-0acf-475e-a460-92d89847532e?feedback_type=great_response) | [Irrelevant Answer](https://app.dosu.dev/response-feedback/565ffd2e-0acf-475e-a460-92d89847532e?feedback_type=irrelevant_answer) | [Incorrect Sources](https://app.dosu.dev/response-feedback/565ffd2e-0acf-475e-a460-92d89847532e?feedback_type=incorrect_sources) | [Too Verbose](https://app.dosu.dev/response-feedback/565ffd2e-0acf-475e-a460-92d89847532e?feedback_type=too_verbose) | [Hallucination](https://app.dosu.dev/response-feedback/565ffd2e-0acf-475e-a460-92d89847532e?feedback_type=hallucination) | [Bug Report](https://app.dosu.dev/response-feedback/565ffd2e-0acf-475e-a460-92d89847532e?feedback_type=bug_report) | [Other](https://app.dosu.dev/response-feedback/565ffd2e-0acf-475e-a460-92d89847532e?feedback_type=other)</sup>
yindo commented 2026-02-21 18:25:53 -05:00
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@crazywoola commented on GitHub (Feb 20, 2025):

Check the web console to see the error. Check the https://docs.dify.ai/getting-started/install-self-hosted/environments as well if. you are run that in some kind of cloud serivces.

@crazywoola commented on GitHub (Feb 20, 2025): Check the web console to see the error. Check the https://docs.dify.ai/getting-started/install-self-hosted/environments as well if. you are run that in some kind of cloud serivces.
yindo commented 2026-02-21 18:25:53 -05:00
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@Wu-Jiayang commented on GitHub (Feb 22, 2025):

I meet the same problem. I upgrade from 0.8.0 to 0.15.3, and I find that the 'providers' table in pgsql is empty. What should I do?
@crazywoola

Image

@Wu-Jiayang commented on GitHub (Feb 22, 2025): I meet the same problem. I upgrade from 0.8.0 to 0.15.3, and I find that the 'providers' table in pgsql is empty. What should I do? @crazywoola ![Image](https://github.com/user-attachments/assets/4eed4509-4604-44f8-b873-ba1b7d2a0f99)
yindo commented 2026-02-21 18:25:53 -05:00
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@crazywoola commented on GitHub (Feb 22, 2025):

You should upgrade to v0.10.x first, this version was a breaking change.

@crazywoola commented on GitHub (Feb 22, 2025): You should upgrade to v0.10.x first, this version was a breaking change.
yindo commented 2026-02-21 18:25:53 -05:00
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@Wu-Jiayang commented on GitHub (Feb 22, 2025):

You should upgrade to v0.10.x first, this version was a breaking change.
So I need to flask db downgrade to v0.9.0. Then change to git v0.10.0, then flask db upgrade. Then change to git v0.15.3, then flask db upgrade. right?

@Wu-Jiayang commented on GitHub (Feb 22, 2025): > You should upgrade to v0.10.x first, this version was a breaking change. So I need to flask db downgrade to v0.9.0. Then change to git v0.10.0, then flask db upgrade. Then change to git v0.15.3, then flask db upgrade. right?
yindo commented 2026-02-21 18:25:53 -05:00
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@Wu-Jiayang commented on GitHub (Feb 22, 2025):

@crazywoola

@Wu-Jiayang commented on GitHub (Feb 22, 2025): @crazywoola
yindo commented 2026-02-21 18:25:53 -05:00
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@Wu-Jiayang commented on GitHub (Feb 22, 2025):

I checked the source code. It doesn't seem to be a pgsql issue; looks more like a problem with the plugin_daemon.

@Wu-Jiayang commented on GitHub (Feb 22, 2025): I checked the source code. It doesn't seem to be a pgsql issue; looks more like a problem with the plugin_daemon.
yindo commented 2026-02-21 18:25:53 -05:00
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@Wu-Jiayang commented on GitHub (Feb 22, 2025):

GET http://3.xx.xx.xx:5002/plugin/{tenant_id}/management/models returns 200 but empty data.

Image

@Wu-Jiayang commented on GitHub (Feb 22, 2025): GET http://3.xx.xx.xx:5002/plugin/{tenant_id}/management/models returns 200 but empty data. ![Image](https://github.com/user-attachments/assets/2dd5fe45-311e-4df9-b05e-b2523658cc6d)
yindo commented 2026-02-21 18:25:53 -05:00
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@crazywoola commented on GitHub (Feb 23, 2025):

I checked the source code. It doesn't seem to be a pgsql issue; looks more like a problem with the plugin_daemon.

If you are encountering this issue, then it's simpler.

git checkout 0.15.3

Then main branch contains some code related to v1.0.0 which is not released yet.

https://github.com/langgenius/dify/issues/14163

https://github.com/langgenius/dify/issues?q=is%3Aissue%20state%3Aclosed%20plugin_daemon

@crazywoola commented on GitHub (Feb 23, 2025): > I checked the source code. It doesn't seem to be a pgsql issue; looks more like a problem with the plugin_daemon. If you are encountering this issue, then it's simpler. ``` git checkout 0.15.3 ``` Then main branch contains some code related to v1.0.0 which is not released yet. https://github.com/langgenius/dify/issues/14163 https://github.com/langgenius/dify/issues?q=is%3Aissue%20state%3Aclosed%20plugin_daemon
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