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The plugin cannot be downloaded from the marketplace, and two workspaces have appeared. #8705

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opened 2026-02-21 18:27:07 -05:00 by yindo · 2 comments
yindo commented 2026-02-21 18:27:07 -05:00
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Originally created by @2002yxd1128 on GitHub (Feb 27, 2025).

Self Checks

  • This is only for bug report, if you would like to ask a question, please head to Discussions.
  • I have searched for existing issues search for existing issues, including closed ones.
  • I confirm that I am using English to submit this report (我已阅读并同意 Language Policy).
  • [FOR CHINESE USERS] 请务必使用英文提交 Issue，否则会被关闭。谢谢！:）
  • Please do not modify this template :) and fill in all the required fields.

Dify version

1.0.0-beta-1

Cloud or Self Hosted

Self Hosted (Docker)

Steps to reproduce

This morning, I couldn't download the plugin. However, after verifying an email address, I was able to download it. But then, two workspaces appeared. The username of the new workspace is my email address, while the username of the old workspace is "agent". I can download plugins in the new workspace, but not in the old one. Moreover, when I log in, it defaults to the old workspace, and I still can't download plugins there.And now I don't know how to access that new workspace.

Image

Image

And now, when I try to download the plugin using the old workspace, the error in the log is as follows

Image

✔️ Expected Behavior

The plugin cannot be downloaded from the marketplace, and at two workspaces have appeared.

❌ Actual Behavior

No response

Originally created by @2002yxd1128 on GitHub (Feb 27, 2025). ### Self Checks - [x] This is only for bug report, if you would like to ask a question, please head to [Discussions](https://github.com/langgenius/dify/discussions/categories/general). - [x] I have searched for existing issues [search for existing issues](https://github.com/langgenius/dify/issues), including closed ones. - [x] I confirm that I am using English to submit this report (我已阅读并同意 [Language Policy](https://github.com/langgenius/dify/issues/1542)). - [x] [FOR CHINESE USERS] 请务必使用英文提交 Issue，否则会被关闭。谢谢！:） - [x] Please do not modify this template :) and fill in all the required fields. ### Dify version 1.0.0-beta-1 ### Cloud or Self Hosted Self Hosted (Docker) ### Steps to reproduce This morning, I couldn't download the plugin. However, after verifying an email address, I was able to download it. But then, two workspaces appeared. The username of the new workspace is my email address, while the username of the old workspace is "agent". I can download plugins in the new workspace, but not in the old one. Moreover, when I log in, it defaults to the old workspace, and I still can't download plugins there.And now I don't know how to access that new workspace. ![Image](https://github.com/user-attachments/assets/a90933ab-a953-4d90-b70d-4b69997a54c5) ![Image](https://github.com/user-attachments/assets/314485c3-53ff-41a6-b099-7a3beaf5be22) And now, when I try to download the plugin using the old workspace, the error in the log is as follows ![Image](https://github.com/user-attachments/assets/42368c01-86f2-46c1-8477-11d9f519c8c7) ### ✔️ Expected Behavior The plugin cannot be downloaded from the marketplace, and at two workspaces have appeared. ### ❌ Actual Behavior _No response_
yindo added the 🐞 bug🤔 cant-reproduce labels 2026-02-21 18:27:07 -05:00
yindo closed this issue 2026-02-21 18:27:07 -05:00
yindo commented 2026-02-21 18:27:07 -05:00
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@dosubot[bot] commented on GitHub (Feb 27, 2025):

To address the issues you're experiencing with Dify, here are some steps and information that might help:

  1. SSL Connection Issues: The errors you're seeing related to SSL connection issues when downloading plugins can be addressed by:

    • Updating to the latest version of Dify that includes PR #11906.
    • If you're using Docker Compose, ensure that the HTTP_PROXY and HTTPS_PROXY environment variables are unset before running.
    • When connecting to local services, replace 'localhost' with 'host.docker.internal' in your configuration [1].

  2. Workspace Management: It seems like you have two workspaces, and you're having trouble accessing the new one. In Dify's self-hosted version, switching between workspaces involves making a POST request to the SwitchWorkspaceApi endpoint with the tenant_id of the workspace you want to switch to. This process ensures that you are switched to the specified workspace if the tenant_id is valid and linked to your account [2].

  3. Accessing the New Workspace: If you have the tenant_id of the new workspace, you can use the API to switch to it. If you're unsure of the tenant_id, you might need to check your database or logs to find it.

By following these steps, you should be able to resolve the plugin download issue and manage your workspaces more effectively. If you need further assistance, please provide more details or check the relevant documentation and logs for additional insights.

To continue talking to Dosu, mention @dosu.

Help Dosu learn! Give it feedback: Great Response | Irrelevant Answer | Incorrect Sources | Too Verbose | Hallucination | Bug Report | Other

@dosubot[bot] commented on GitHub (Feb 27, 2025): <!-- Answer --> To address the issues you're experiencing with Dify, here are some steps and information that might help: 1. **SSL Connection Issues**: The errors you're seeing related to SSL connection issues when downloading plugins can be addressed by: - Updating to the latest version of Dify that includes PR #11906. - If you're using Docker Compose, ensure that the `HTTP_PROXY` and `HTTPS_PROXY` environment variables are unset before running. - When connecting to local services, replace 'localhost' with 'host.docker.internal' in your configuration <sup>[[1]](https://github.com/langgenius/dify/issues/11963)</sup>. 2. **Workspace Management**: It seems like you have two workspaces, and you're having trouble accessing the new one. In Dify's self-hosted version, switching between workspaces involves making a POST request to the `SwitchWorkspaceApi` endpoint with the `tenant_id` of the workspace you want to switch to. This process ensures that you are switched to the specified workspace if the `tenant_id` is valid and linked to your account <sup>[[2]](https://github.com/langgenius/dify/blob/main/api/controllers/console/workspace/workspace.py)</sup>. 3. **Accessing the New Workspace**: If you have the `tenant_id` of the new workspace, you can use the API to switch to it. If you're unsure of the `tenant_id`, you might need to check your database or logs to find it. By following these steps, you should be able to resolve the plugin download issue and manage your workspaces more effectively. If you need further assistance, please provide more details or check the relevant documentation and logs for additional insights. <!-- Dosu Comment Footer --> *To continue talking to [Dosu](https://dosu.dev), mention @dosu.* --- <sup>Help Dosu learn! Give it feedback: [Great Response](https://app.dosu.dev/response-feedback/a0733986-363c-42f9-a16c-567fd815fc58?feedback_type=great_response) | [Irrelevant Answer](https://app.dosu.dev/response-feedback/a0733986-363c-42f9-a16c-567fd815fc58?feedback_type=irrelevant_answer) | [Incorrect Sources](https://app.dosu.dev/response-feedback/a0733986-363c-42f9-a16c-567fd815fc58?feedback_type=incorrect_sources) | [Too Verbose](https://app.dosu.dev/response-feedback/a0733986-363c-42f9-a16c-567fd815fc58?feedback_type=too_verbose) | [Hallucination](https://app.dosu.dev/response-feedback/a0733986-363c-42f9-a16c-567fd815fc58?feedback_type=hallucination) | [Bug Report](https://app.dosu.dev/response-feedback/a0733986-363c-42f9-a16c-567fd815fc58?feedback_type=bug_report) | [Other](https://app.dosu.dev/response-feedback/a0733986-363c-42f9-a16c-567fd815fc58?feedback_type=other)</sup>
yindo commented 2026-02-21 18:27:08 -05:00
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@crazywoola commented on GitHub (Feb 27, 2025):

Please upgrade to v1.0.0 later.

@crazywoola commented on GitHub (Feb 27, 2025): Please upgrade to v1.0.0 later.
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Reference: langgenius/dify#8705
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