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File upload failed. Excel cannot parse data properly. #8868

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opened 2026-02-21 18:28:15 -05:00 by yindo · 1 comment
yindo commented 2026-02-21 18:28:15 -05:00
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Originally created by @yibiao911 on GitHub (Mar 2, 2025).

Self Checks

  • This is only for bug report, if you would like to ask a question, please head to Discussions.
  • I have searched for existing issues search for existing issues, including closed ones.
  • I confirm that I am using English to submit this report (我已阅读并同意 Language Policy).
  • [FOR CHINESE USERS] 请务必使用英文提交 Issue，否则会被关闭。谢谢！:）
  • Please do not modify this template :) and fill in all the required fields.

Dify version

1.0.0

Cloud or Self Hosted

Self Hosted (Docker)

Steps to reproduce

Create a chatflow process and upload an Excel .
Check the process execution. The Doc Extractor returns that the text content is empty.

However, the 0.15.0 Doc Extractor is capable of parsing data and returning it.

Doc Extractor input:
{
"variable_selector": [
"1740886880976",
"result"
]
}

Doc Extractor Data processing:
{
"documents": [
{
"dify_model_identity": "dify__file",
"id": null,
"tenant_id": "223e562e-2fe2-4e1b-820e-ecf7087f9e98",
"type": "document",
"transfer_method": "local_file",
"remote_url": "",
"related_id": "8750805b-8517-4c0c-ac60-0b465e0cbf35",
"filename": "收入成本明细__2024.xlsx",
"extension": ".xlsx",
"mime_type": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet",
"size": 144336,
"url": "/files/8750805b-8517-4c0c-ac60-0b465e0cbf35/file-preview?timestamp=1740965277&nonce=46dbc30bcf2895883f57cc57c26f2bdf&sign=4qqWbceCimCLsREQ7TTR8GCXtTo8UcgwFX1Q93OyefA="
}
]
}
Doc Extractor output:
{
"text": [
""
]
}

✔️ Expected Behavior

No response

❌ Actual Behavior

No response

Originally created by @yibiao911 on GitHub (Mar 2, 2025). ### Self Checks - [x] This is only for bug report, if you would like to ask a question, please head to [Discussions](https://github.com/langgenius/dify/discussions/categories/general). - [x] I have searched for existing issues [search for existing issues](https://github.com/langgenius/dify/issues), including closed ones. - [x] I confirm that I am using English to submit this report (我已阅读并同意 [Language Policy](https://github.com/langgenius/dify/issues/1542)). - [x] [FOR CHINESE USERS] 请务必使用英文提交 Issue，否则会被关闭。谢谢！:） - [x] Please do not modify this template :) and fill in all the required fields. ### Dify version 1.0.0 ### Cloud or Self Hosted Self Hosted (Docker) ### Steps to reproduce Create a chatflow process and upload an Excel . Check the process execution. The Doc Extractor returns that the text content is empty. However, the 0.15.0 Doc Extractor is capable of parsing data and returning it. Doc Extractor input: { "variable_selector": [ "1740886880976", "result" ] } Doc Extractor Data processing: { "documents": [ { "dify_model_identity": "__dify__file__", "id": null, "tenant_id": "223e562e-2fe2-4e1b-820e-ecf7087f9e98", "type": "document", "transfer_method": "local_file", "remote_url": "", "related_id": "8750805b-8517-4c0c-ac60-0b465e0cbf35", "filename": "收入成本明细__2024.xlsx", "extension": ".xlsx", "mime_type": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet", "size": 144336, "url": "/files/8750805b-8517-4c0c-ac60-0b465e0cbf35/file-preview?timestamp=1740965277&nonce=46dbc30bcf2895883f57cc57c26f2bdf&sign=4qqWbceCimCLsREQ7TTR8GCXtTo8UcgwFX1Q93OyefA=" } ] } Doc Extractor output: { "text": [ "" ] } ### ✔️ Expected Behavior _No response_ ### ❌ Actual Behavior _No response_
yindo added the 🐞 bug label 2026-02-21 18:28:15 -05:00
yindo closed this issue 2026-02-21 18:28:16 -05:00
yindo commented 2026-02-21 18:28:16 -05:00
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@dosubot[bot] commented on GitHub (Mar 2, 2025):

Hello @yibiao911! I'm here to help you with any bugs, questions, or contribution requests you have. Let's work together to solve the issue you're facing.

The issue you're experiencing with the Doc Extractor in Dify version 1.0.0, where it fails to parse data from an Excel document, might be due to stability issues, as version 1.0.0 hasn't been officially released yet. It is recommended to downgrade to version 0.15.3, which is known to handle XLS files without such issues [1].

To continue talking to Dosu, mention @dosu.

Help Dosu learn! Give it feedback: Great Response | Irrelevant Answer | Incorrect Sources | Too Verbose | Hallucination | Bug Report | Other

@dosubot[bot] commented on GitHub (Mar 2, 2025): <!-- Greeting --> Hello @yibiao911! I'm here to help you with any bugs, questions, or contribution requests you have. Let's work together to solve the issue you're facing. <!-- Answer --> The issue you're experiencing with the Doc Extractor in Dify version 1.0.0, where it fails to parse data from an Excel document, might be due to stability issues, as version 1.0.0 hasn't been officially released yet. It is recommended to downgrade to version 0.15.3, which is known to handle XLS files without such issues <sup>[[1]](https://github.com/langgenius/dify/issues/14241)</sup>. <!-- Dosu Comment Footer --> *To continue talking to [Dosu](https://dosu.dev), mention @dosu.* --- <sup>Help Dosu learn! Give it feedback: [Great Response](https://app.dosu.dev/response-feedback/4e494e0c-0b09-47eb-a7f4-7c5d2442c253?feedback_type=great_response) | [Irrelevant Answer](https://app.dosu.dev/response-feedback/4e494e0c-0b09-47eb-a7f4-7c5d2442c253?feedback_type=irrelevant_answer) | [Incorrect Sources](https://app.dosu.dev/response-feedback/4e494e0c-0b09-47eb-a7f4-7c5d2442c253?feedback_type=incorrect_sources) | [Too Verbose](https://app.dosu.dev/response-feedback/4e494e0c-0b09-47eb-a7f4-7c5d2442c253?feedback_type=too_verbose) | [Hallucination](https://app.dosu.dev/response-feedback/4e494e0c-0b09-47eb-a7f4-7c5d2442c253?feedback_type=hallucination) | [Bug Report](https://app.dosu.dev/response-feedback/4e494e0c-0b09-47eb-a7f4-7c5d2442c253?feedback_type=bug_report) | [Other](https://app.dosu.dev/response-feedback/4e494e0c-0b09-47eb-a7f4-7c5d2442c253?feedback_type=other)</sup>
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Reference: langgenius/dify#8868
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