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48 lines
2.1 KiB
Markdown
48 lines
2.1 KiB
Markdown
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layout: page
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---
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# Reporting Bugs in libsndfile
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Before even attempting to report a bug in libsndfile please make sure you have
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read the [Frequently Asked Questions](FAQ.md). If you are having a problem
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writing code using libsndfile make sure you read the
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[Application Programming Interface](api.md) documentation.
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That said, I am interested in finding and fixing all genuine bugs in libsndfile.
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Bugs I want to fix include any of the following problems (and probably others):
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- Compilation problems on new platforms.
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- Errors being detected during the `make check` process.
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- Segmentation faults occuring inside libsndfile.
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- libsndfile hanging when opening a file.
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- Supported sound file types being incorrectly read or written.
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- Omissions, errors or spelling mistakes in the documentation.
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When submitting a bug report you must include:
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- Your system (CPU and memory size should be enough).
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- The operating system you are using.
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- Whether you are using a package provided by your distribution or you compiled
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it youself.
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- If you compiled it yourself, the compiler you are using. (Also make sure to
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run `make check`.)
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- A description of the problem.
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- Information generated by the sndfile-info program (see next paragraph).
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- If you are having problems with sndfile-play and ALSA on Linux, I will need
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information about your kernel, ALSA version, compiler version, whether you
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compiled the kernel/ALSA your self or installed from a package etc.
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If libsndfile compiles and installs correctly but has difficulty reading a
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particular file or type of file you should run the **sndfile-info** program
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(from the examples directory of the libsndfile distribution) on the file. See
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[here](sndfile_info.md) for an example of the use of the **sndfile-info**
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program.
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Please do not send me a sound file which fails to open under libsndfile unless
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I specifically ask you to. The above information should usually suffice for most
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problems.
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Once you have the above information you should submit a ticket on the libsndfile
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[GitHub issue tracker](https://github.com/libsndfile/libsndfile/issues).
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