# Do You Have Speed Problems?

If so, please do not ask for assistance here, go to the [Official qBittorrent support forum](http://forum.qbittorrent.org) and provide the answers to the following:

## Connection Speed
What your ISP has sold you is irrelevant, to calculate a starting place for settings requires a real time check of bandwidth/speed capability.

### Instructions

Turn off any and all BitTorrent clients that are running, open [Speedtest.net](http://www.speedtest.net)  in a browser, run the test(s), then provide a screen shot of the results in your post.

## Version and Operating System

This is essential. Also before asking, please ensure that you are using the latest release for your OS. See the [news page](https://www.qbittorrent.org/news.php) first, as we do not support older versions of qBittorrent.

## qBittorrent Settings Information

* Connections: Global maximum and per torrent
* Listening port
* Upload slots: Global maximum and per torrent
* Half-open connection value
* Is uTP on or off?
* Rate limiting uTP?
* Encryption on or off?
* IPv6 on or off?
* libtorrent version (use Help -> About -> Libraries to identify that)
* Connection status? (the icon on the status bar will tell you)
* DHT node count (on the status bar)
* Are you using a proxy or a VPN?

## What type of user profile are you?

* Do you seed more than download? or vice versa?
* How many tasks do you expect to run on average?
* Do you use the machine for other tasks simultaneous with BitTorrent downloads?
* Are there other users on the LAN?

If a specific loaded task is a problem, please provide:
* The status of the task.
* Seed and Peer counts in bracketed form x(n)... The number in the bracket is possible, the number outside is actual.
* Tracker status information.

If providing screen shots for any of the above, **please** hide the name column or obfuscate the name and/or hash id of the task along with 'access keys' in 'private' tracker URIs

Please note: We **DO NOT** need or want metadata file (.torrent) URIs or magnet links to downloadable content that is **NOT** open source or public domain material. Failure to comply with this will result in a warning and/or account removal.