run-llama/llama_cloud_services
1
0
Fork 0
mirror of https://github.com/run-llama/llama_cloud_services.git synced 2026-07-18 07:44:41 -04:00
Code Issues 352 Packages Projects Releases 10 Wiki Activity

Cetain Excel file returns empty result in both Web UI and API #204

New Issue
Closed
opened 2026-02-16 00:17:07 -05:00 by yindo · 1 comment
yindo commented 2026-02-16 00:17:07 -05:00
Owner
Copy Link
Copy Source

Originally created by @shawnli-capix on GitHub (Jul 24, 2024).

Originally assigned to: @hexapode on GitHub.

Describe the bug
Some Excel files returns empty results in both Web UI and API. Other Excel files I tested do return expected results.

parser = LlamaParse(
            result_type=ResultType.MD, ignore_errors=False
        )
result = parser.get_json_result('path/to/Eqvista_DCF-Excel-Template.xlsx')

result:

[{'pages': [],
  'job_metadata': {'credits_used': 14.0,
   'credits_max': 1000,
   'job_credits_usage': 0,
   'job_pages': 0,
   'job_is_cache_hit': True},
  'job_id': 'cac11eca-ebec-4f09-b8ee-260c6a74aa9f',
  'file_path': 'path/to/Eqvista_DCF-Excel-Template.xlsx'}]

Files
The file showcasing the issue is actually the one in one of LlamaParse Demo
Eqvista_DCF-Excel-Template.xlsx

Job ID

cac11eca-917e-41a8-9fd0-01a0147d8e76

Screenshots
Feel free to also provide screenshots if relevant.

Client:
Both Frontend (cloud.llamaindex.ai) and Python Library has this issue in my test

Options
What options did you use? Multimodal, fast mode, parsing instructions, etc.

parser = LlamaParse(
            result_type=ResultType.MD, ignore_errors=False
        )

Additional context
Add any additional context about the problem here.

Originally created by @shawnli-capix on GitHub (Jul 24, 2024). Originally assigned to: @hexapode on GitHub. **Describe the bug** Some Excel files returns empty results in both Web UI and API. Other Excel files I tested do return expected results. ``` parser = LlamaParse( result_type=ResultType.MD, ignore_errors=False ) result = parser.get_json_result('path/to/Eqvista_DCF-Excel-Template.xlsx') ``` result: ``` [{'pages': [], 'job_metadata': {'credits_used': 14.0, 'credits_max': 1000, 'job_credits_usage': 0, 'job_pages': 0, 'job_is_cache_hit': True}, 'job_id': 'cac11eca-ebec-4f09-b8ee-260c6a74aa9f', 'file_path': 'path/to/Eqvista_DCF-Excel-Template.xlsx'}] ``` **Files** The file showcasing the issue is actually the one in one of [LlamaParse Demo](https://github.com/run-llama/llama_parse/blob/main/examples/excel/dcf_rag.ipynb) [Eqvista_DCF-Excel-Template.xlsx](https://github.com/user-attachments/files/16367657/Eqvista_DCF-Excel-Template.xlsx) **Job ID** cac11eca-917e-41a8-9fd0-01a0147d8e76 **Screenshots** Feel free to also provide screenshots if relevant. **Client:** Both Frontend (cloud.llamaindex.ai) and Python Library has this issue in my test **Options** What options did you use? Multimodal, fast mode, parsing instructions, etc. ``` parser = LlamaParse( result_type=ResultType.MD, ignore_errors=False ) ``` **Additional context** Add any additional context about the problem here.
yindo added the bug label 2026-02-16 00:17:07 -05:00
yindo closed this issue 2026-02-16 00:17:07 -05:00
yindo commented 2026-02-16 00:17:08 -05:00
Author
Owner
Copy Link
Copy Source

@hexapode commented on GitHub (Jul 25, 2024):

Thanks for reporting, it should now work.

If the issue persist for cached job (job id start with cac11eca, try to set invalid_cache=True in your query.

@hexapode commented on GitHub (Jul 25, 2024): Thanks for reporting, it should now work. If the issue persist for cached job (job id start with `cac11eca`, try to set `invalid_cache=True` in your query.
Sign in to join this conversation.
No Branch/Tag Specified
Branches Tags
Labels
Clear labels
LlamaCloud
LlamaExtract
LlamaParse
bug
client
complex layout
documentation
duplicate
enhancement
figure
font
header footer
help wanted
ocr
parser
pdf_debug
pdf_debug
pull-request
Mirrored from GitHub Pull Request
 python-lib
question
server_issue
server_issue
ui
No Label bug
Milestone
No items
No Milestone
Projects
Clear projects
No project
Assignees
Clear assignees
yindo
No Assignees
1 Participants
Notifications
Due Date
No due date set.
Dependencies

No dependencies set.

Reference: run-llama/llama_cloud_services#204
Delete Branch "%!s()"

Deleting a branch is permanent. Although the deleted branch may continue to exist for a short time before it actually gets removed, it CANNOT be undone in most cases. Continue?