'[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: #232

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opened 2026-02-16 00:17:12 -05:00 by yindo · 1 comment
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Originally created by @gaussiangit on GitHub (Aug 13, 2024).

Originally assigned to: @BinaryBrain on GitHub.

I am behind corporate proxy and I get following error.
SSLError: HTTPSConnectionPool(host='api.cloud.llamaindex.ai', port=443): Max retries exceeded with url: /api/parsing/upload (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self-signed certificate in certificate chain (_ssl.c:1000)')))

Originally created by @gaussiangit on GitHub (Aug 13, 2024). Originally assigned to: @BinaryBrain on GitHub. I am behind corporate proxy and I get following error. SSLError: HTTPSConnectionPool(host='api.cloud.llamaindex.ai', port=443): Max retries exceeded with url: /api/parsing/upload (Caused by SSLError(SSLCertVerificationError(1, '[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed: self-signed certificate in certificate chain (_ssl.c:1000)')))
yindo closed this issue 2026-02-16 00:17:12 -05:00
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@BinaryBrain commented on GitHub (Aug 15, 2024):

Have you asked you corporate security team about this?
They probably put a web proxy to do MitM so the certificate validation fails because their corporate certificate defers from our official certificate.

@BinaryBrain commented on GitHub (Aug 15, 2024): Have you asked you corporate security team about this? They probably put a web proxy to do MitM so the certificate validation fails because their corporate certificate defers from our official certificate.
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Reference: run-llama/llama_cloud_services#232