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LlamaParse not processing PDFs. Possible rate limit? #263

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opened 2026-02-16 00:17:18 -05:00 by yindo · 2 comments
yindo commented 2026-02-16 00:17:18 -05:00
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Originally created by @nick-kang on GitHub (Sep 9, 2024).

Error message: Failed to parse the file.

Job IDs:
a6ca6e76-b620-4c8f-b96b-278a34fe1863
76ed0142-8e79-43cb-95b4-70b255b6cec7
e43c6b75-cb9d-4e20-ae58-12457fac2f0a
383578a3-d3c5-4702-a760-bd41327583f2
56534389-68fe-47aa-8263-34d7af43fd61
362a25b0-f932-42ee-b610-29d508dbccee
47f14b01-ce6b-4ccb-9c3c-c568768fdd69
94ecba8a-9268-423d-a7f2-348c0414053f

The PDFs were sent to LllamaParse at the same time using the API. Is it possible to get more info on what the error was? I think it's a rate limit issue, but would like to confirm.

Originally created by @nick-kang on GitHub (Sep 9, 2024). Error message: `Failed to parse the file`. Job IDs: a6ca6e76-b620-4c8f-b96b-278a34fe1863 76ed0142-8e79-43cb-95b4-70b255b6cec7 e43c6b75-cb9d-4e20-ae58-12457fac2f0a 383578a3-d3c5-4702-a760-bd41327583f2 56534389-68fe-47aa-8263-34d7af43fd61 362a25b0-f932-42ee-b610-29d508dbccee 47f14b01-ce6b-4ccb-9c3c-c568768fdd69 94ecba8a-9268-423d-a7f2-348c0414053f The PDFs were sent to LllamaParse at the same time using the API. Is it possible to get more info on what the error was? I think it's a rate limit issue, but would like to confirm.
yindo closed this issue 2026-02-16 00:17:18 -05:00
yindo commented 2026-02-16 00:17:19 -05:00
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@hexapode commented on GitHub (Sep 9, 2024):

We had an outage today (https://llamaindex.statuspage.io/) that have impact llama_parse cluster, and led to a few thousand job failing. Could you retry your query and validate it is still failing.

@hexapode commented on GitHub (Sep 9, 2024): We had an outage today (https://llamaindex.statuspage.io/) that have impact llama_parse cluster, and led to a few thousand job failing. Could you retry your query and validate it is still failing.
yindo commented 2026-02-16 00:17:19 -05:00
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@nick-kang commented on GitHub (Sep 9, 2024):

They're working now.

@nick-kang commented on GitHub (Sep 9, 2024): They're working now.
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Reference: run-llama/llama_cloud_services#263
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