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Unknow Error Occured while parsing It is coming for all the PDF - e9749617-ea3d-4946-8a63-20a83b2fbc85 #313

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opened 2026-02-16 00:17:26 -05:00 by yindo · 3 comments
yindo commented 2026-02-16 00:17:26 -05:00
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Originally created by @kabashik786 on GitHub (Oct 28, 2024).

Describe the bug
Write a concise description of what the bug is.

Files
If possible, please provide the PDF file causing the issue.

Job ID
If you have it, please provide the ID of the job you ran.
You can find it here: https://cloud.llamaindex.ai/parse in the "History" tab.

Client:
Please remove untested options:

  • Python Library
  • API
  • Frontend (cloud.llamaindex.ai)
  • Typescript Library
  • Notebook

Additional context
Add any additional context about the problem here.
What options did you use? Premium mode, multimodal, fast mode, parsing instructions, etc.
Screenshots, code snippets, etc.

Originally created by @kabashik786 on GitHub (Oct 28, 2024). **Describe the bug** Write a concise description of what the bug is. **Files** If possible, please provide the PDF file causing the issue. **Job ID** If you have it, please provide the ID of the job you ran. You can find it here: https://cloud.llamaindex.ai/parse in the "History" tab. **Client:** Please remove untested options: - Python Library - API - Frontend (cloud.llamaindex.ai) - Typescript Library - Notebook **Additional context** Add any additional context about the problem here. What options did you use? Premium mode, multimodal, fast mode, parsing instructions, etc. Screenshots, code snippets, etc.
yindo added the bug label 2026-02-16 00:17:26 -05:00
yindo closed this issue 2026-02-16 00:17:26 -05:00
yindo commented 2026-02-16 00:17:27 -05:00
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@hexapode commented on GitHub (Oct 28, 2024):

Could you retry, we experienced a high number of error on the cluster in past hours, but now it should be normal again.

@hexapode commented on GitHub (Oct 28, 2024): Could you retry, we experienced a high number of error on the cluster in past hours, but now it should be normal again.
yindo commented 2026-02-16 00:17:27 -05:00
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@kabashik786 commented on GitHub (Oct 29, 2024):

Thanks it is working fine. Do we have any alerts onto this. As we are planning for production.

@kabashik786 commented on GitHub (Oct 29, 2024): Thanks it is working fine. Do we have any alerts onto this. As we are planning for production.
yindo commented 2026-02-16 00:17:27 -05:00
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@BinaryBrain commented on GitHub (Nov 8, 2024):

Hi @kabashik786,
This is our status page: https://llamaindex.statuspage.io
If it's not sufficient for you to go in production, please reach out and let's figure out a fitting solution for you.

@BinaryBrain commented on GitHub (Nov 8, 2024): Hi @kabashik786, This is our status page: https://llamaindex.statuspage.io If it's not sufficient for you to go in production, please reach out and let's figure out a fitting solution for you.
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Reference: run-llama/llama_cloud_services#313
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