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Issue with Llamaparse - Incompatibility with Certain Excel Documents #314

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opened 2026-02-16 00:17:26 -05:00 by yindo · 2 comments
yindo commented 2026-02-16 00:17:26 -05:00
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Originally created by @paulo16 on GitHub (Oct 31, 2024).

Originally assigned to: @hexapode on GitHub.

Describe the bug
I’m experiencing an issue with Llamaparse when trying to process specific Excel files. Each time I attempt to parse these documents, I receive an error message similar to the one below:
Started parsing the file under job_id 6a04d858-34ae-4eb6-a11f-18a4886049e5
Error while parsing the file '/content/drive/MyDrive/data/test_pdf/reports--54859-BB-attach-8bc01879-8bd2-4f2c-97b3-e08337a56ebf.xlsx': Job ID: 6a04d858-34ae-4eb6-a11f-18a4886049e5 failed with status: ERROR, Error code: UNSUPPORTED_FILE_TYPE, Error message: Unsupported file type.

Files
file is provided in attachments
reports--54859-BB-attach-8bc01879-8bd2-4f2c-97b3-e08337a56ebf.xlsx

Job ID
job_id 6a04d858-34ae-4eb6-a11f-18a4886049e5

Client:
I have tested 3 clients :

  • Python Library
  • Frontend (cloud.llamaindex.ai)
  • Notebook

Additional context
In Notebook python client , my script :
import nest_asyncio
nest_asyncio.apply()

parser = LlamaParse(
api_key="xxxx",
result_type="markdown",
language="fr",
verbose=True
)
json_objs_excel2 = parser.get_json_result("/content/drive/MyDrive/data/test_pdf/reports--54859-BB-attach-8bc01879-8bd2-4f2c-97b3-e08337a56ebf.xlsx")

Originally created by @paulo16 on GitHub (Oct 31, 2024). Originally assigned to: @hexapode on GitHub. **Describe the bug** I’m experiencing an issue with Llamaparse when trying to process specific Excel files. Each time I attempt to parse these documents, I receive an error message similar to the one below: Started parsing the file under job_id 6a04d858-34ae-4eb6-a11f-18a4886049e5 Error while parsing the file '/content/drive/MyDrive/data/test_pdf/reports--54859-BB-attach-8bc01879-8bd2-4f2c-97b3-e08337a56ebf.xlsx': Job ID: 6a04d858-34ae-4eb6-a11f-18a4886049e5 failed with status: ERROR, Error code: UNSUPPORTED_FILE_TYPE, Error message: Unsupported file type. **Files** file is provided in attachments [reports--54859-BB-attach-8bc01879-8bd2-4f2c-97b3-e08337a56ebf.xlsx](https://github.com/user-attachments/files/17585616/reports--54859-BB-attach-8bc01879-8bd2-4f2c-97b3-e08337a56ebf.xlsx) **Job ID** job_id 6a04d858-34ae-4eb6-a11f-18a4886049e5 **Client:** I have tested 3 clients : - Python Library - Frontend (cloud.llamaindex.ai) - Notebook **Additional context** In Notebook python client , my script : import nest_asyncio nest_asyncio.apply() parser = LlamaParse( api_key="xxxx", result_type="markdown", language="fr", verbose=True ) json_objs_excel2 = parser.get_json_result("/content/drive/MyDrive/data/test_pdf/reports--54859-BB-attach-8bc01879-8bd2-4f2c-97b3-e08337a56ebf.xlsx")
yindo added the bug label 2026-02-16 00:17:26 -05:00
yindo closed this issue 2026-02-16 00:17:26 -05:00
yindo commented 2026-02-16 00:17:27 -05:00
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@hexapode commented on GitHub (Oct 31, 2024):

Hi! It should work now, we had an issue with some excel with long cell content.

@hexapode commented on GitHub (Oct 31, 2024): Hi! It should work now, we had an issue with some excel with long cell content.
yindo commented 2026-02-16 00:17:27 -05:00
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@paulo16 commented on GitHub (Oct 31, 2024):

Thank you for your responsiveness; indeed, the bug has been fixed.

@paulo16 commented on GitHub (Oct 31, 2024): Thank you for your responsiveness; indeed, the bug has been fixed.
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Reference: run-llama/llama_cloud_services#314
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