Not getting result #38

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opened 2026-02-16 00:16:41 -05:00 by yindo · 2 comments
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Originally created by @Kaiyrly on GitHub (Mar 12, 2024).

Originally assigned to: @hexapode on GitHub.

When I am trying to use the parser it returns:
{'markdown': 'undefined\n---\nundefined\n---\nundefined\n---\nundefined\n---\nundefined\n---\nundefined\n---\nundefined\n---\nundefined\n---\nundefined'}

I tried both raw api and llama_parse. Same code was working and returning proper text for same pdf file yesterday. Also, I tried 'preview' in the llama cloud interface which returned same response.

I have premium plan.
This is the link to the parsing result page: https://api.cloud.llamaindex.ai/api/parsing/job/f3435fe9-94d5-45f0-949b-05aee265d3ad/result/markdown

Originally created by @Kaiyrly on GitHub (Mar 12, 2024). Originally assigned to: @hexapode on GitHub. When I am trying to use the parser it returns: {'markdown': 'undefined\n---\nundefined\n---\nundefined\n---\nundefined\n---\nundefined\n---\nundefined\n---\nundefined\n---\nundefined\n---\nundefined'} I tried both raw api and llama_parse. Same code was working and returning proper text for same pdf file yesterday. Also, I tried 'preview' in the llama cloud interface which returned same response. I have premium plan. This is the link to the parsing result page: https://api.cloud.llamaindex.ai/api/parsing/job/f3435fe9-94d5-45f0-949b-05aee265d3ad/result/markdown
yindo added the bug label 2026-02-16 00:16:41 -05:00
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@Kaiyrly commented on GitHub (Mar 12, 2024):

Hortobagyi2022.pdf
This is the pdf file

@Kaiyrly commented on GitHub (Mar 12, 2024): [Hortobagyi2022.pdf](https://github.com/run-llama/llama_parse/files/14580823/Hortobagyi2022.pdf) This is the pdf file
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@hexapode commented on GitHub (Mar 13, 2024):

I'm able to process the file correctly locally, I will look at what happened on the cloud version of the parser. Sorry for that @Kaiyrly .

@hexapode commented on GitHub (Mar 13, 2024): I'm able to process the file correctly locally, I will look at what happened on the cloud version of the parser. Sorry for that @Kaiyrly .
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Reference: run-llama/llama_cloud_services#38