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Wait long time but no result return #43

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opened 2026-02-16 00:16:42 -05:00 by yindo · 6 comments
yindo commented 2026-02-16 00:16:42 -05:00
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Originally created by @jzwilliams07 on GitHub (Mar 14, 2024).

Originally assigned to: @hexapode on GitHub.

hi, I use the demo_api ipynb code on my colab. While I was trying to use llama parse to get text parsed from a pdf which has many unstructured contents like some figures and irregular text layout, I did not receive any response for a long time.The file size is 1.7MB not a big file at all. So I want to know that if the llama parse can not handle such a irregular text layout or there are some problems?

Originally created by @jzwilliams07 on GitHub (Mar 14, 2024). Originally assigned to: @hexapode on GitHub. hi, I use the demo_api ipynb code on my colab. While I was trying to use llama parse to get text parsed from a pdf which has many unstructured contents like some figures and irregular text layout, I did not receive any response for a long time.The file size is 1.7MB not a big file at all. So I want to know that if the llama parse can not handle such a irregular text layout or there are some problems?
yindo added the bug label 2026-02-16 00:16:42 -05:00
yindo commented 2026-02-16 00:16:42 -05:00
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@jzwilliams07 commented on GitHub (Mar 14, 2024):

test.pdf
this is the relevant pdf file

@jzwilliams07 commented on GitHub (Mar 14, 2024): [test.pdf](https://github.com/run-llama/llama_parse/files/14610502/test.pdf) this is the relevant pdf file
yindo commented 2026-02-16 00:16:42 -05:00
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@hexapode commented on GitHub (Mar 15, 2024):

Hi!

The providing PDF is copy protected (try to copy paste from it).
It is likely the cause of the issue.

Try to remove the protection and try again?

@hexapode commented on GitHub (Mar 15, 2024): Hi! The providing PDF is copy protected (try to copy paste from it). It is likely the cause of the issue. Try to remove the protection and try again?
yindo commented 2026-02-16 00:16:42 -05:00
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@jzwilliams07 commented on GitHub (Mar 18, 2024):

Hi!

The providing PDF is copy protected (try to copy paste from it). It is likely the cause of the issue.

Try to remove the protection and try again?

Sorry to reply late, I will give it a try

@jzwilliams07 commented on GitHub (Mar 18, 2024): > Hi! > > The providing PDF is copy protected (try to copy paste from it). It is likely the cause of the issue. > > Try to remove the protection and try again? Sorry to reply late, I will give it a try
yindo commented 2026-02-16 00:16:43 -05:00
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@charliem17 commented on GitHub (Mar 19, 2024):

I'd like to +1 this issue. My team and I are trying to upload/process documents but the status of them stays in the "PENDING" state for what seems like forever. I even tried uploading a pdf with only a few lines of text and it's been stuck pending for some hours now. I wish I could provide more helpful info than just this

@charliem17 commented on GitHub (Mar 19, 2024): I'd like to +1 this issue. My team and I are trying to upload/process documents but the status of them stays in the "PENDING" state for what seems like forever. I even tried uploading a pdf with only a few lines of text and it's been stuck pending for some hours now. I wish I could provide more helpful info than just this
yindo commented 2026-02-16 00:16:43 -05:00
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@elmstedt commented on GitHub (Mar 19, 2024):

@hexapode It's not a copy protection issue. The whole thing is bugged.

A simple PDF generated by,

echo "\documentclass{article}\begin{document}a\end{document}" | pdflatex -jobname=a

is stuck in PENDING status forever.

Edit: Adding,

I have tried both the Python library and using the raw API through cURL, both have the same result. All requests to check the status of the jobs return with a status of PENDING.

PDF file: a.pdf

@elmstedt commented on GitHub (Mar 19, 2024): @hexapode It's not a copy protection issue. The whole thing is bugged. A simple PDF generated by, ```bash echo "\documentclass{article}\begin{document}a\end{document}" | pdflatex -jobname=a ``` is stuck in `PENDING` status forever. **Edit:** Adding, I have tried both the Python library and using the raw API through cURL, both have the same result. All requests to check the status of the jobs return with a status of `PENDING`. PDF file: [a.pdf](https://github.com/run-llama/llama_parse/files/14657627/a.pdf)
yindo commented 2026-02-16 00:16:43 -05:00
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@SabaAnjum2002 commented on GitHub (Feb 26, 2025):

I am also facing the same issue, it is taking around 15-20 min to parse a pdf which contains only 50 pages

@SabaAnjum2002 commented on GitHub (Feb 26, 2025): I am also facing the same issue, it is taking around 15-20 min to parse a pdf which contains only 50 pages
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Reference: run-llama/llama_cloud_services#43
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